Experts Reviews · Company report
Horizon Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Horizon Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 3,754 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Pest Control is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Pest Control is better than 87% of pest control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Horizon Pest Control for 8 kinds of job.

Horizon Pest Control for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#111 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Mosquito extermination”

Myung4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shaheym helped spray for our mosquito issue and he was so nice and an expert at what he does, Im very grateful to get the service from him, thank you for helping with this process!!

Mosquito extermination
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ronell was is very nice and informed us of time to wait. Showed us mosquito risk areas and didn’t spray edible herbs. He is one of best I have worked with.

Paid $80–100Reasonable priceMosquito exterminationBug & insect extermination
CourtneyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Trey came by our home today to perform the yard guard service. He was very polite and did an excellent job!

Reasonable priceMosquito extermination
SharonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Horizon is always reliable and responsive. I’ve been using them for 10 years. Their technicians are kind, helpful and friendly.

Reasonable priceRodent exterminationGeneral pest inspectionMosquito extermination
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent attention to detail.

Great priceMosquito exterminationBug & insect extermination
MatthewLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James L was our service provider today and what an absolute pleasure! Such a nice guy, asked for all our questions and concerns to make sure we knew what he was doing to help keep the bugs away from our house!

Paid $180–200Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Dr.Local Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dominick M was at my home today to help with a wasp problem and he was super helpful and professional. Horizon Pest Control has to be the best company I’ve used so far! Great service, easy to call and get extra help as needed no hidden fees, great availability and truly wonderful customer service from the people who…

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
MaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Janay P. Is the best exterminator that I have had to date. She was early, cautious around flowering plants, covered the entire property WITHOUT me having to tell her. She especially mentioned caution about my dog which was appreciated. I’ve been a customer for many years and very pleased with her

Mosquito extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Horizon Pest Control is fantastic! Trey handled the issue immediately and addressed all of my concerns. He took great care with my Yard Guard Service to ensure the best protection against fleas and ticks for my dogs who love spending time in the yard. Highly recommend!

Great priceMosquito exterminationBug & insect exterminationAnt extermination
Jackie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Timber aka Ronell is a courteous, knowledgeable, and very professional person. We were very happy and grateful for his thorough service.

Reasonable priceMosquito extermination
Victor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James did a great job thanks!!!

Reasonable priceHornet & wasp exterminationMosquito exterminationBug & insect extermination
MaryanneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician showed up on time each time. Answered any questions I had in a very professional manner.

Great priceMosquito extermination+ Punctuality
StantonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ronell is a great technician. We would always request him for services!

Reasonable priceGeneral pest inspectionMosquito extermination
Anthony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Courteous, efficient. Very professional.

Reasonable priceHornet & wasp exterminationFlea & mite exterminationMosquito extermination
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent professional service and extremely personable.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
JanelleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Horizon pest control is great- especially Nichalos- friendly, respectful of property, - all staff at horizon are professional, helpful, great customer service.

Reasonable priceMosquito extermination
Elle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shaheym was quick and efficient, followed instructions and arrived within our predetermined window, no issues with the service or the company so far, hope the results are as good as the customer service!

Not sureMosquito extermination
George9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job very thorough thank you shaheym

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just started with Horizon. So far so good. Excellent service this last year. The technician Bob is friendly and informative. We had used a prior service for a year with no success. This company immediately identified the problem and took care of it within months. Very pleased!

Home inspectionMosquito extermination
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Leonard came to service our home. He answered any questions and was very polite and professional. We think it is a little pricey for the yearly subscription.

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been customers of Horizon Pest Control for 20 years and have been very satisfied customers. When we moved to our new house back in 2007, we extended our contract to our new home and ended up having a terrible ant infestation that we were unaware of. Horizon came out and treated every time I called and…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Gia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have worked with Chris Hachey with Horizon and we are extremely satisfied with our service. We have an large apartment complex that he services which requires not only proper extermination techniques but also dealing with many residents. He is always thorough when gathering necessary information and takes his…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
KristieLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The staff was extremely professional and courteous it was very easy to set up appointments and get the right plan. The technician was always professional and thorough and best of all we seemed to not have a mosquito problem

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Yard guard allows my family to enjoy and use our backyard.

Mosquito extermination+ Responsiveness
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris Cruz did a phenomenal job. He was thorough, courteous, and made feel my home was in good hands. Made me feel comfortable knowing they were going to fix the issue I was having. Great experience.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Very poor service. They charge much more than many other services and provide very little service. Their inspection is poor and they don’t diagnose the problem. None of their products work well on mosquitoes or outside bugs or definitely not the rodents. If you ask them to do more they just say “there’s nothing more…

Mosquito exterminationRodent extermination− Quality− Value
Frank3 months ago★★★★★

Rating only, no written review.

Not sureMosquito exterminationBug & insect extermination
L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceHome inspectionTermite inspectionGeneral pest inspection
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Spider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Setha year ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceMosquito extermination
Kristina year ago★★★★★

Rating only, no written review.

Great priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Dana year ago★★★★★

Rating only, no written review.

Reasonable priceMosquito extermination
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Helena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationHome inspectionMosquito extermination+ Responsiveness+ Professionalism
Shanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
jasmine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$142+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection509$61–$168
General pest inspection391$61–$133
Rodent extermination277$86–$323
Hornet & wasp extermination212$96–$282
Bug & insect extermination202$61–$141
Ant extermination182$81–$246
Bee extermination88$188–$426
Spider extermination87$83–$173

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