Experts Reviews · Company report
Horizon Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Horizon Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 3,754 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Pest Control is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Pest Control is better than 87% of pest control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Horizon Pest Control for 8 kinds of job.

Horizon Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.278
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 278 Google reviews tagged “Rodent extermination” · showing 20

RobertLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★

Timothy was very friendly and respectful of the space as he followed up on our home. Highly recommended! Thank you very much.

Rodent exterminationGeneral pest inspection
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Answered all my questions and I may have some follow up work

Reasonable priceHome inspectionRodent extermination
Art3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional

Paid $200+Not sureHome inspectionRodent exterminationBug & insect extermination
Stacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This was 2 week check up after mouse bait boxes were laid. Ronnel was great and personable and explained everything, including giving some advice on dealing some exposed opening in ongoing construction outside my house

Reasonable priceRodent extermination
H4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Chris was thorough, efficient and a friendly professional. Thanks!

Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
Affordable17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Carlos is very respectful and efficient. 9

Reasonable priceHome inspectionRodent extermination
Cate6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anthony was thorough, knowledgeable and very easy to work with. He even offered to make sure he would be the Horizon employee on call for our two week check-in appointment which I greatly appreciated. I would recommend his services to anyone having mice problems in their home.

Home inspectionRodent extermination
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carlos is extremely thorough and professional. Very happy with the service he provides.

Reasonable priceRodent exterminationBug & insect extermination
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dominic was absolutely the best! Extremely knowledgeable super friendly all around great experience!

Great priceRodent extermination
TaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Tech spends most of his time in his truck. I assume they have a set time they have to show on the property but not actually work. Doesn’t do anything in my house like I ask. Spends about 1 minute in my basement where I have issues. I cancelled my service because I can do better.

Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
Jrh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our technician, Mr. T, did an excellent & thorough job. He spent time explaining the purpose of pest control strategies used in addition to treating problem areas and identifying potential structural issues which might be contributing factors. We would highly recommend him and Horizon for the excellent quality of service provided.

Paid $40–60Rodent exterminationSpider exterminationGeneral pest inspection
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Reliable service. Responsive to customer needs and feedback. Happy with their work!

Paid $40–60Not sureRodent extermination
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

James did a super job. He is knowledgeable, professional and very personable! He picked up a dead mouse for me and replaced all the glue boards. Your guys and gals are always the best! Thank you!

Great priceRodent extermination
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe always takes the extra step in service. Plus I get to learn each time.

Paid $200+Reasonable priceRodent exterminationFlea & mite exterminationBug & insect extermination
SamanthaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe was thorough and answered all of my questions and gave me some tips on how to help better control some of our pests.

Reasonable priceRodent exterminationGeneral pest inspection
GregLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome service as always. Waad was great!

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dependable good service

Paid $40–60Reasonable priceHome inspectionRodent extermination
Rab3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike M is the name of the person . Very professional and knowledgeable

Reasonable priceRodent extermination+ Responsiveness+ Professionalism
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Horizon great as always. Jeff was very helpful.

Rodent extermination
MarieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are always the best for service and courtesy- been using them for years and I don’t have field mice in my house anymore-

Rodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (258 more) →

Price

$142+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection509$61–$168
General pest inspection391$61–$133
Rodent extermination277$86–$323
Hornet & wasp extermination212$96–$282
Bug & insect extermination202$61–$141
Ant extermination182$81–$246
Bee extermination88$188–$426
Spider extermination87$83–$173

Compare with