Experts Reviews · Company report
Horizon Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Horizon Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 3,754 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Pest Control is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Pest Control is better than 87% of pest control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Horizon Pest Control for 8 kinds of job.

Horizon Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.87
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 256
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 87 Google reviews tagged “Spider extermination” · showing 40

Jrh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our technician, Mr. T, did an excellent & thorough job. He spent time explaining the purpose of pest control strategies used in addition to treating problem areas and identifying potential structural issues which might be contributing factors. We would highly recommend him and Horizon for the excellent quality of service provided.

Paid $40–60Rodent exterminationSpider exterminationGeneral pest inspection
Marsha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

All suited up in bee keepers garb, Serviceman got the hornets nest and no one got stung! Great job!

Rodent exterminationSpider exterminationGeneral pest inspection
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler was prompt, courteous, professional, and pleasant. Very happy with the service.

Reasonable priceSpider exterminationGeneral pest inspection
Charlie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He was professional and told you what he was doing. He took care of my property and left, with me feeling that I got my money’s worth! Thank you!

Paid $140–160Reasonable priceHome inspectionRodent exterminationTermite inspection
Ravenna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We found Shaheym to be very knowledgeable in his field. He explained everything he did and answered all our questions. Shaheym is patient and kind addressing all of our concerns which is most appreciated.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationAnt extermination
Thomas14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Been using Horizon for years. We are on the yearly plan and have not had a problem. Shaheymf was very polite and did a great inspection and was on time.

Paid $140–160Reasonable priceGeneral pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Michaelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Mike was a great tech, polite, professional, and friendly. Did a great job on a crazy hot day!

Bug & insect exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ronin was very thorough in his work to our home. He explained exactly what he was doing and was very polite while doing his job. You have a trustworthy employee there...

Paid $140–160Reasonable priceSpider exterminationBug & insect extermination
JackLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly, timely, and efficient service! Thanks!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
CharlesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Patrick was friendly and professional, he did a fantastic job with the spraying and information on care and details of the pest control

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
PERUMUNDA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A pleasant guy who came and serviced the house.

Reasonable priceSpider exterminationBug & insect extermination
A.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Carlos was great! Friendly, professional, and efficient service! He went above and beyond. Special thanks to David too for initially inspecting our home and explaining the whole process thoroughly. Horizon is the way to go!

Paid $140–160Reasonable priceHome inspectionRodent exterminationSpider extermination
LeslieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly and competent. We had contractors in the house and he was flexible and able to work around them.

Paid $200+Not sureRodent exterminationTermite exterminationSpider extermination
MatthewLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James L was our service provider today and what an absolute pleasure! Such a nice guy, asked for all our questions and concerns to make sure we knew what he was doing to help keep the bugs away from our house!

Paid $180–200Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The service is always good if I ever see ants or spider in between appointments I call and someone comes that same day. The person is always courteous and always covers his shoes with booties when entering the house. I would recommend Horizon .

Spider extermination+ Responsiveness+ Punctuality+ Quality
DianeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Such a pleasure to work with Mike. He is very thorough. He knows my house well and makes sure to hit all the favorite spots of the invaders. In addition he gives the whole property a full treatment. He is also friendly, knowledgeable and on time. Five stars!

Reasonable priceHome inspectionRodent exterminationSpider extermination
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Matt was on time and pleasant. He performed the inspection and service of my house expeditiously. He explained what he found and the treatments he applied. He is welcome to service my house at any time.

Paid $40–60Great priceHome inspectionSpider exterminationGeneral pest inspection
LAURA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

James was terrific! Very personable and so knowledgeable. I was very happy with the service

Paid $140–160Reasonable priceHome inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
CBDLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used Horizon for many years, and they are always on time, neat, and thorough. The current technician (Deanna) is superb!

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
devaleenaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Steven is great! He works meticulously and extremely efficiently. He is very courteous.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Feels like I imagine it used to be dealing with service companies in the 50s when everyone knew each other and was friendly. Jamie has known us for all of 15 minutes over visits and yet remembered about our daughter and was so pleasant to work with. It felt like an old friend.

Spider exterminationGeneral pest inspection
sssales5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nicholas did quarterly service today. He's a very nice person, Knowledgeable, Willing to do the job I like his service I would like to have him every time here

Reasonable priceHome inspectionRodent exterminationTermite inspection
AngLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience today with Phil. Very friendly and efficient.

Great priceSpider exterminationBug & insect extermination
paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As I had another important phone call when Timothy showed up at the door he knew what to do around my property and inside the house and as usual is very independent and positive about getting results. The man is very honest and humble and gives Horizon Pest Control a great name I would recommend Timothy to all my friends and Neighbors for his good work.

Great priceRodent exterminationSpider exterminationBug & insect extermination
bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and courteous service! Please note that I have a yearly service contract with Horizon so there was no charge for the visit, which is why I picked the lowest cost below.

Paid $1–20Great priceSpider extermination
TimmaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven is great! Kind, informative, professional and through.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

quarterly service performed by technician Chris. Always thorough, inspects inside and out, refills bait traps when necessary and spray both outside and specific areas inside.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Tyrrell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service, Ronell was very thorough and thoughtful in his explanations.

Reasonable priceSpider exterminationBug & insect extermination
PinkeshLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sal was amazing. Spoke to me in detail about the concern areas, and made sure he covered every inch possible. Very professional and knowledgeable about the products being used. Will definitely request him for the future visits.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
BklynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

James is a wonderful technician

Reasonable priceSpider exterminationBug & insect extermination
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael did a fantastic job taking care of the issues I'm having. He was very polite and knowledgeable.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Puneet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sal F is the most reliant person in Horizon. He is more action and less wasting time. So sincere to his work and passionate about his clients.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
MaryPat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am the owner and James has serviced our home many times. He is friendly, courteous and professional.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Marion1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dominic did an excellent job and was very prompt and personal. He deserves any rewards available. We’d like him to come next appointment

Not sureHome inspectionHornet & wasp exterminationRodent extermination
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent professional service and extremely personable.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
MelissaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service 👏 👍 Chris Cruz

Rodent exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Leonard came to service our home. He answered any questions and was very polite and professional. We think it is a little pricey for the yearly subscription.

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Betsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabulous job, always professional and goes the extra mile!

Spider exterminationGeneral wildlife removal+ Quality+ Professionalism
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had several request in a short time due to the weather with bees, flies and other insects. Leonard came by he listened to my concerns and took the actions needed. Very appreciative of this company.

Bee exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Leonard was our technician for today. He called ahead and let me know when he would be arriving. He was professional and knowledgeable. We have had several other technicians and they have all been top notch!

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (47 more) →

Price

$142+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection509$61–$168
General pest inspection391$61–$133
Rodent extermination277$86–$323
Hornet & wasp extermination212$96–$282
Bug & insect extermination202$61–$141
Ant extermination182$81–$246
Bee extermination88$188–$426
Spider extermination87$83–$173

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