Experts Reviews · Company report
Horizon Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Horizon Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 3,754 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Pest Control is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Pest Control is better than 87% of pest control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Horizon Pest Control for 8 kinds of job.

Horizon Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 197
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Termite inspection” · showing 20

Charlie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He was professional and told you what he was doing. He took care of my property and left, with me feeling that I got my money’s worth! Thank you!

Paid $140–160Reasonable priceHome inspectionRodent exterminationTermite inspection
ClaudiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service - prompt with expert knowledge and servicing. Thanks Glen!

Termite inspectionTermite extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough inspection and explanation of termite stations.

Reasonable priceTermite inspection
CharlesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Patrick was friendly and professional, he did a fantastic job with the spraying and information on care and details of the pest control

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Maryann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Leo was extremely knowledgeable and explained everything. He was very polite and would highly recommend him and Horizon to freinds.

Termite inspection
Lynn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been a satisfied customer for 30 years plus! Chris arrived on time and was fast & knowledgable! Terrific service!

Termite inspection
Gordon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Christopher was professional, efficient and thorough. He handled everything asked for and even helped me carry a heavy item out to my car. Great guy.

Reasonable priceHome inspectionTermite inspection
Colleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carlos is always thorough and listens to/addresses all our concerns. He is always personable, efficient and communicative.

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
ErnieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Gilberto is excellent, no even better than excellent, Horizon is a outstanding company with outstanding employees like this young man

Great priceTermite inspectionGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Chau7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dominick is incredibly detailed in his work. Thank you for a great service provided by Dominick!!!

Paid $40–60Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
sssales5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nicholas did quarterly service today. He's a very nice person, Knowledgeable, Willing to do the job I like his service I would like to have him every time here

Reasonable priceHome inspectionRodent exterminationTermite inspection
Vincent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job answer all our questions

Paid $140–160Reasonable priceHome inspectionTermite inspection
michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Introduced himself, asked if we were having any problems and advised that his manager was also around. Very friendly.

Paid $80–100Reasonable priceHome inspectionTermite inspection
Nathan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jesus was great tech. He is very knowledgeable and thorough with his work.

Home inspectionRodent exterminationTermite inspection
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job!

Reasonable priceTermite inspectionTermite extermination
jenine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent job

Home inspectionRodent exterminationTermite inspection
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ramon was so friendly and professional

Bug & insect exterminationHome inspectionGeneral pest inspection+ Quality+ Professionalism
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kind, courteous, and knowledgeable. Thanks!

Not sureTermite inspection
Puneet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sal F is the most reliant person in Horizon. He is more action and less wasting time. So sincere to his work and passionate about his clients.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
TatyanaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love our service from Horizon. Mike is always on time, very professional and effective.

Termite inspectionGeneral pest inspectionBug & insect extermination+ Punctuality+ Quality+ Professionalism

Show more termite inspection reviews (33 more) →

Price

$142+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection509$61–$168
General pest inspection391$61–$133
Rodent extermination277$86–$323
Hornet & wasp extermination212$96–$282
Bug & insect extermination202$61–$141
Ant extermination182$81–$246
Bee extermination88$188–$426
Spider extermination87$83–$173

Compare with