How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREHorizon Window Care
Lake Elsinore, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 25 egress window installation · 4.9★ from 370 Google reviews
Report card
Percentile vs other egress window installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Horizon Window Care for 8 kinds of job.
Horizon Window Care for general window replacement
Clear ✕All 75 Google reviews tagged “General window replacement” · showing 60
Tony and his crew are very experienced and professional. Job well done!
They did a great job!
Very polite and professional.
Crew was on time and efficient with the installation of my windows. They were also courteous and worked around my work meetings.
This is our first experience with the company and we are happy with the outcome. The employees are professional, courteous, did a really great job and cleaned up prior to leaving. I would definitely recommend Horizon to others needing window services.
The gentlemen who came to my home from Horizon Window Care were friendly and explained the process of ordering the glass, who would be contacting me with the estimate of the repair, and the time frame in which it the job would be completed. It was easy and pleasant and I look forward to them returning to complete…
Drew and David were truly helpful, communicative and hard working. They came short staffed - not their fault - but let me know right up front what they could do in the time they had. I appreciated their help so much!! Would hire them again in a second!
Horizon Window came out to replace 28 windows on a manufacture warranty. The crew was on time, polite, communicative and my home was kept very clean. The rep noted that I had two other windows that had damage and needed to be replaced. They measured the 2 windows and started the process for me. I am so grateful for…
‘A true and knowledgeable professional. Prompt service. I definitely will utilize their service again.
Tony was outstanding in getting my Jeld-win window installed. I am very impressed with Horizon’s communication capabilities. From start to finish, I always felt that I knew what was happening.
Polite and professional
Very pleasant to deal with. Would like these two back for next replacement...
Great window replacement, Drew, David and Forest, Thank you for clean Job.
I was very happy to have this reliable company to come with in 2 days into my house, and gave us a professional estimate.
All three technicians arrived promptly, were very courteous and professional. They replaced our window efficiently and with no mess. They also cleaned the new window until it was absolutely sparkling clean I would highly recommend them.
This was a no charge window warranty claim.....
OMG, these guys were amazing! What a difference from the former installers. They were so pleasant and helpful. They helped me with some measurements that I couldn’t get to. Very efficient and answered my Granddaughter’s 50 million questions!
Drew and David were great. They were very friendly and careful with their work. The took the time to clean up their work space and left it as it was or even cleaner. They worked fast install so many windows (15+) and the work was done very well. I would definitely recommend Drew and David from Horizon window. Thank you guys!
Drew and Tony arrived on time and did a great job. We could not be more pleased. We highly recommend them.
Forest and his crew were prompt and professional and thorough. They left all the areas pristine!
Horizon’s team was courteous, on time and did great work! Thank you Forest, David and Drew!
Tony took care of our window issue, he was fast and professional.
They were wonderful. Arrived on time, took care in installing the window and wanted to make sure everything was just right.
Everything went great, thanks for the service provided.
Great job. Very professional and excellent work.
Once the glass was located?? It was lost for a week... They came out and installed Milgard replacement quickly. Very polite
Forest lead the crew and he was out at the house before. They replaced one window. Very professional and skilled! Much appreciated.
Tony and Veronica were great in getting everything coordinated and the process was seamless. Very professional, thorough and clean. Couldn’t even tell they were there!
Did a great job faster than expected.
We are extremely pleased with the window replacement done by Horizon. The guys were great. Friendly and professional. They did an excellent job and respected our property throughout the process. We would definitely hire Horizon again if the need arises.
very professional Thank you Great installation Tony and Drew did excellent work and clean up
The estimate representative was polite and knowledgeable. I am anxious for the quote
Forest came to replace a piece of glass on my house. He was quick, friendly and efficient. Will define each out to Horizon for any other glass needs!
Prompt arrival, friendly and experienced technician, quick repair.
The guys had a difficult job and they figured out a way to do it Tony and drew were very Experienced And solve the problem
Forest was extremely professional and efficient. Curious at the door and advised us perfectly.
Quality, quick and professional. Great price too
Great service!
Experience was great. The person was very professional. The only thing I can say is the lack of cleanup from the mess that it caused replacing the windows wasn’t taken care of.
We had a great experience! Quote was reasonable as well as the timeline for delivery and installation. Everything was explained in detail prior to our purchase. Veronica with Customer Service was the best! We received reminder texts, including a photo of the technicians who would be coming to our home. Each…
Work was well done and reasonably priced
Replaced a bathroom broken window. Forest did a great job and wasted no time! He provided excellent service
Replaced a broken bathroom window. Dorset did a wonderful job and provided great customer service! Highly recommended
Great job by Tony and David! They volunteered to come out on a Saturday and install our new window due to window lost temporarily at the warehouse. The install was cleaner and nicer then expected and they were very nice and easy to talk to. The let us know they were on their way and done!! Thank you!
Great job, Great guys!
I called Horizon as had 5 windows with seals broken and damage between the glass. From the first call to their office , giving me advice on options , ,receiving the quote and the installation everything was first class in terms of service and professionalism. Windows now look great and pricing was reasonable
Amazing team, very polite, they say what there going to do and they just do it! Very professional team. From the first call to the installation absolutely flawless. Nice to see companies like this still exist. Froest & David were true gentlemen and there professionalism is second to none. Thank you guys! Scott J.
Great company friendly staff, will recommend to family and friends
Quote was done quickly and install only took 30 minutes . Technician arrived on time
Excellent service. Quick and fixed the problem. Will use again.
Forest and Drew did a nice job and the windows look great. Very professional! Looking forward to getting the next set of windows replaced soon 🙂
Prompt, respectful and communicative
Tony called me right before arriving. He finished the job quick and easy. Very professional Thank you!
Very efficient and well prepared to get the job done.
Horizon Window Care was wonderful to work with. From the moment I spoke with the person who answered the phone…so knowledgeable and kind, to the gentleman who came to look at the job and order what we needed, to the team who arrived to do final installation and repairs- everyone was professional and friendly. I highly recommend Horizon! Thank you!
Forest was awesome! And so was David. Very courteous as well technically competent. I would hire you guys again!
Forest Hardy. Great Work ,, Professional,, Great communication.
Excellent customer service.
Drew was exceptional. For that matter, the entire company was truly outstanding. I had a broken window. They scheduled an appointment with me to come and measure. The were on time. Then the follow up was great. Called to schedule an install. Drew, installer, called 45 minutes before arriving. He was extremely…
I understand the wait but it was well worth it. Scott initially came to start the process. Forest just finished the installation,which was very quick. So great to have a clean new window in place. Thank you. P.A.G.
Price
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