HOTWORX - San Antonio, TX - Bandera logo

HOTWORX - San Antonio, TX - Bandera

Yoga studio · San Antonio, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%76+5.4Momentum penalty80−2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 89 yoga studiosPosition by Experts Score among all companies we track in this category. · better than 35%
4.9 ★★★★★ 245 Google reviews
96%five-star reviews
4.77★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
49%reviews answered by the owner
Sep 2026latest review

HOTWORX - San Antonio, TX - Bandera at a glance

Reviewers of the Bandera location frequently praise the clean facility, friendly staff, and effective sauna-based workouts for weight loss and joint pain. The 24-hour access and reasonable membership pricing are also highlighted as positive attributes. However, several low-rated reviews describe significant difficulties with the cancellation process, citing unresponsive customer service, mandatory in-person visits, and increased costs for rental equipment.

  • Google rating: 4.9 out of 5 from 245 reviews (96% five-star).
  • Reviews on this page: 245 Google reviews (230 with written comments, 19 with photos).
  • Owner responses: the business replied to 49% of reviews.
  • Most recent review: September 10, 2026.
  • Service: Yoga Studio serving San Antonio, Texas.

Data from Google, last updated November 3, 2026.

Score profile vs other yoga studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

Satisfaction88Reliability82Craft & service–Value100Momentum80Replies to reviews76Satisfaction: 88 (median 92)Reliability: 82 (median 91)Value: 100 (median 100)Momentum: 80 (median 100)Replies to reviews: 76 (median 77)
This companyYoga Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HOTWORX - San Antonio, TX - Bandera: 88/100 on this factor. Category median: 92.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HOTWORX - San Antonio, TX - Bandera: 82/100 on this factor. Category median: 91.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HOTWORX - San Antonio, TX - Bandera: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HOTWORX - San Antonio, TX - Bandera: 80/100 on this factor. Category median: 100.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HOTWORX - San Antonio, TX - Bandera: 76/100 on this factor. Category median: 77.B
76

Bar = this company · dark tick = category median.

Star ratings

245 Google reviews we collected

  • 5 stars23596%
  • 4 stars42%
  • 3 stars00%
  • 2 stars10%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 230 written reviews

  • Praise16099%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1246%
  • Reasonable1246%
  • Overpriced00%
  • Not sure28%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8452%
  • Would recommend3220%
  • Quality & results2314%
  • Speed & response64%
  • Price & value64%
  • Honesty & trust64%
  • Communication53%

What customers talk about

We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Your encouragement, professionalism, and unwavering support have made all the difference.”
  • “I started with the Detoxify program, and I highly recommend it to anyone looking to jump-start their fitness and wellness journey.”
  • “The results have exceeded my expectations—I’ve gone from 255 lbs to 201 lbs in just a matter of months!”
  • “I had a medical emergency one day, and because of their fast, attentive help, I didn’t need an ambulance.”
  • “Member for almost 2 years, & it is worth every penny!”
  • “Miranda is always helpful, and honestly has the best attitude and clearly has great customer service skills.”
  • “Lori answered every question with patience, walked us through the process step by step, and added those little “extra” touches that really made us feel at home.”

People customers mention

  • Lori 12 reviews
  • Haylee 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired HOTWORX - San Antonio, TX - Bandera for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Damon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

HOTWORX has truly been a game changer in my weight loss journey. The results have exceeded my expectations—I’ve gone from 255 lbs to 201 lbs in just a matter of months! I started with the Detoxify program, and I highly recommend it to anyone looking to jump-start their fitness and wellness journey. It gave me the…

Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Top notch facility and employees at the 1604 and 16 location! If you haven't tried a Hotworx workout you need to stop in for one. Great way to increase your cardio and muscle endurance while getting rid of toxins and soreness

Ilene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Hotworx location on Bandera is AMAZING! this is the cleanest studio with the absolute nicest staff! If you have been thinking about joining....DO IT!!! You will not be disappointed. Stay consistent, it works.

Mohammed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Came in with one of the members, I came with intentions of singing up , the staff was not welcoming at all no smiles no nothing seem like they weren’t enjoying working there and I believe the lady name was Marinda. I tried one class , the staff kept coming to check on me like I was doing something wrong. Is it…

Ingrid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This has been the best gym ever. This place is the only gym that has helped me work out consistently and the staff is amazing and so friendly.

Private lessons
Maxine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing!! Love the workouts!!! Great results!! If your thinking about it, I’d say go for it!!

Customer reviews

4.9 ★★★★★ 245 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Damon Lee7 reviewsTotal number of Google reviews Damon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

HOTWORX has truly been a game changer in my weight loss journey. The results have exceeded my expectations—I’ve gone from 255 lbs to 201 lbs in just a matter of months! I started with the Detoxify program, and I highly recommend it to anyone looking to jump-start their fitness and wellness journey. It gave me the motivation and momentum to keep pushing toward my goals. A special thank you to Bry, Lori, Rylee, and Bella. Your encouragement, professionalism, and unwavering support have made all the difference. I truly appreciate everything you’ve done to help me stay motivated and committed throughout this journey. If you’re looking for a place that supports your goals and helps you become the best version of yourself, I can’t recommend HOTWORX enough. Here’s to continued progress and even greater milestones ahead!

Adam Morris4 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top notch facility and employees at the 1604 and 16 location! If you haven't tried a Hotworx workout you need to stop in for one. Great way to increase your cardio and muscle endurance while getting rid of toxins and soreness

Response from the owner · 3 months ago

Thank you for sharing your positive experience at our 1604 and 16 location! It's wonderful to hear that you enjoyed the Hotworx workout and found it beneficial for cardio and muscle endurance. We appreciate your recommendation and look forward to welcoming you back soon.

Ilene Stogsdill3 reviewsTotal number of Google reviews Ilene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Hotworx location on Bandera is AMAZING! this is the cleanest studio with the absolute nicest staff! If you have been thinking about joining....DO IT!!! You will not be disappointed. Stay consistent, it works.

Response from the owner · 3 months ago

Thank you for sharing your positive experience at our Bandera location. We're delighted to hear that you appreciate the cleanliness and our friendly staff. Your encouragement and advice to stay consistent are greatly valued. We look forward to continuing to support your fitness journey!

Juan Alonzo, Jr.4 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just joined and it’s AWESOME!!!

  • Price assessment: Reasonable price
Response from the owner · 3 months ago

Thank you for sharing your enthusiasm! We're delighted to hear that you're enjoying your experience. Your feedback is greatly appreciated.

Mohammed Alaroudi6 reviewsTotal number of Google reviews Mohammed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came in with one of the members, I came with intentions of singing up , the staff was not welcoming at all no smiles no nothing seem like they weren’t enjoying working there and I believe the lady name was Marinda. I tried one class , the staff kept coming to check on me like I was doing something wrong. Is it because of my name or my ethnicity. They didn’t allow me to use the free weight area. I wanted to enjoy my day off. But it left very devastated. I don’t recommend this place at all if I could give it 0 stars then I would

Response from the owner · 3 months ago

Thank you for sharing your experience. It's concerning to hear about your visit, and we take feedback like yours seriously. We strive to create an inclusive and welcoming environment for everyone. Your comments will be reviewed to help improve our service. We appreciate your input and regret that your experience did not meet expectations.

Ingrid Najera2 reviewsTotal number of Google reviews Ingrid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This has been the best gym ever. This place is the only gym that has helped me work out consistently and the staff is amazing and so friendly.

  • Services: Private lessons
Response from the owner · 3 months ago

Thank you for sharing your positive experience. It's wonderful to hear that our gym and staff have contributed to your fitness journey. We appreciate your kind words and look forward to continuing to support your goals.

Maxine Contreras1 reviewTotal number of Google reviews Maxine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing!! Love the workouts!!! Great results!! If your thinking about it, I’d say go for it!!

Response from the owner · 3 months ago

Thank you for sharing your enthusiasm! It's wonderful to hear that you're enjoying the workouts and seeing great results. We appreciate your recommendation and are glad to be part of your fitness journey.

Alexandra Mireles10 reviewsTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

love this location! all staff is very attentive and sweet :)

Response from the owner · 3 months ago

Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our attentive and sweet staff. We look forward to welcoming you back soon!

Laura Griffin2 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Offers great workouts and very friendly staff. Working out in the sauna has improved my joint pain in a way I could not have imagined.

Response from the owner · 3 months ago

Thank you for sharing your positive experience! It's wonderful to hear that our workouts and friendly staff have made a difference for you. We're glad the sauna has been beneficial for your joint pain. Your feedback is greatly appreciated.

Cely Ramirez1 reviewTotal number of Google reviews Cely has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love my new gym, very clean spot and love that it’s 24hrs!

  • Price assessment: Great price
  • Services: Private lessons
Response from the owner · 3 months ago

Thank you for sharing your positive experience! It's great to hear that you appreciate the cleanliness and 24-hour access of our gym. We look forward to continuing to support your fitness journey.

HOTWORX - San Antonio, TX - Bandera on Google Maps →

Business details

  • Address: 9234 N Loop 1604 W Ste 107, San Antonio, TX 78249
  • Phone: (210) 898-1803
  • Website: hotworx.net
  • Service area: San Antonio, TX