Experts Reviews · Company report
House Keep Up Chicago logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%84+5.9Momentum penalty88−1.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

House Keep Up Chicago

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 282 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.House Keep Up Chicago is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.House Keep Up Chicago is better than 79% of move-in/move-out cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.House Keep Up Chicago is better than 88% of move-in/move-out cleaning services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.House Keep Up Chicago is better than 84% of move-in/move-out cleaning services.A
84

Reviews for your job

Customers hired House Keep Up Chicago for 7 kinds of job.

House Keep Up Chicago for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Deep clean”

Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These housecleaning team is really great. I’ve hired them many times, but I’ve never seen a team work this fast and carefully. Girls cleaned everything so well, and my house looked better than I expected. I would definitely recommend them!

Paid $250–300Reasonable priceStandard cleaningDeep clean
Omer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

So happy

Paid $200–250Reasonable priceDeep clean
Mariel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The ladies did a great job tackling our apartment after a rough patch of not being able to keep up with it. They were fast too! While a few tough spots remain they emphasized (and I agree) that a second pass would get those out. I’m definitely booking again when I need another reset (and I’m considering some sort…

Paid $350–400Standard cleaningDeep clean
MLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I booked a deep cleaning post construction. Booking was easy. Excellent communication from beginning to end with several follow-up calls/texts. Excellent job throughout and satisfying. I will rebook and I am considering a regular service. Thank you.

General housekeepingDeep clean
Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very communicative, excellent job cleaning, will be using House Keep Up for future rental turnover.

Paid $350–400Reasonable priceMoving-related cleaningMove-out cleaningDeep clean
gabriellaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★

Curious to hear others’ thoughts—does $582.57 seem expensive for a deep clean of a 1,600 sq ft apartment (windows, baseboards, oven included), or is this standard pricing? My experience was just okay. From the initial pricing quote to the execution, it wasn’t what I expected. While my apartment did need a deep…

Customer photo from gabriella's reviewCustomer photo from gabriella's review
Paid $500+Deep clean
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jennifer and her team did a great job & we’re so accommodating to my timing issues. Would definitely use them again!

Paid $500+Reasonable priceDeep clean
Jordan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenifer’s team was fantastic! They deep cleaned my apartment and it felt like everything was brand new after they finished the cleaning. Will definitely be using them again!

General housekeepingDeep clean
Bayle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

This was the WORST cleaning I've ever had. I requested a deep cleaning. Two women came and "cleaned" for 30 minutes before saying they were done. I went around my apartment and asked them to re-clean many places multiple times. They were refuting me saying that nothing was dusty and it was just scratches - that is…

Paid $200–250Deep clean
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

People were very professional and did a nice job.

Paid $450–500Not sureStandard cleaningMoving-related cleaningMove-out cleaning
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mely was wonderful! Arrived on time, very polite and sweet, and had great attention to detail. Left my apartment in beautiful condition. Will definitely be booking again!

Paid $300–350Reasonable priceDeep clean
ElizabethLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mely and her partner were very nice and did a wonderful job! They were quick and left my house feeling nice and clean; we definitely needed a reset!

Paid $250–300Reasonable priceDeep clean
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Crew was on time, polite, courteous and did a great job on initial deep cleaning !!!

Paid $250–300Reasonable priceDeep clean
Abin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mely and team did a great job with a deep cleaning of our home! We were very happy with the service.

Deep clean
LeviLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We brought in the team to do a move in clean to our new home. The place has bird droppings, dust, cobwebs and several other things needing to be cleaned, and a lingering odor from the previous owners pets and smoke. Not only did the team do an excellent job cleaning the entire house, but they got every spec of dust,…

Great priceInterior & exterior window cleaningMoving-related cleaningDeep clean
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very prompt, efficient, and thorough job; outstanding communication.

Reasonable priceDeep clean
Kristie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The cleaning crew work hard to clean the house. Very satisfied with customer service.

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
MaggieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thomas and his mother were super sweet and kind, worked quickly and my place has honestly never been cleaner. I’m so happy I decided to book with them, thank you!!

Deep clean+ Responsiveness+ Quality+ Professionalism
GabbyLocal Guide · 238 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Overall, they did a pretty good job and I would use them again as well as recommend.

Deep clean
Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today Thomas and Christine came and did a deep clean as part of a move in to our condo. They worked very hard and displayed pure professionalism. The condo was dirty due to the previous owner moving out and construction dust was all over from the remodeling we have done. Thomas and Christine got our place as…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They worked quickly and quietly and did a great job

Deep cleanStandard cleaning+ Quality+ Professionalism
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional. Cleaning waited until we returned to review cleaning and make sure we were happy which we were!

Deep clean+ Responsiveness+ Punctuality+ Quality
DeAnne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service. The cleaner was great she was professional and polite. My place looks different. Going to start using their service once a month...

Deep clean+ Responsiveness+ Punctuality+ Professionalism
MatthewLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Impressed with how much they accomplished in the time they were here.

Deep clean+ Responsiveness+ Quality+ Professionalism
Paradigm1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely amazing! They cleaned our home and absolutely spotless. We'll for sure use them again.

Deep cleanInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Suzan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team did a fantastic job and my home is spotless! They paid attention to the tiniest details. I will continue to use their services and recommend them highly.

Deep clean+ Responsiveness+ Punctuality+ Quality
EdwinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my first time using a service to clean my apartment. I was very impressed with the job they did. I didn't even realize how dirty things were until I saw them shining for the first time since I moved in. Entire cleaning took maybe 2 and half hours so not long at all. The only complaint I would have is I…

Deep clean
Brionde8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The two ladies did a AMAZING JOB on my house! It literally looks like new. They cleaned ALL day with no complaints (the house needed lots of love) and were so sweet. They were very honest too because they found money and just put it in a container for me. Very trustworthy!!! They have earned a customer for life! Not…

Deep cleanMove-out cleaningMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
ScottLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Frank and Javi did a fantastic job! Have used this company twice and and am very happy with the service and attention to detail. Will be hiring the team again!

Deep cleanStandard cleaning+ Quality+ Value
AukseLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company does a fantastic job being transparent and communicating with you! My first time getting a cleaning service was a delight and I look forward to continuing business with House Keep Up

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Jenna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My husband and I are expecting our first baby soon, so we hired the House Keep Up team to do a deep clean on our apartment. They were very thorough, warm and friendly, and everything looked fantastic when they were done. We were able to request that they clean the kitchen blinds and the baseboards throughout the…

Deep clean+ Responsiveness+ Punctuality+ Quality
Love2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These ladies got right to work and cleaned to my satisfaction as I normally clean uo myself and I am detailed. 🙂 I look forward to using House Keep Up again in the near future. Also, they used necessary precautions due to Covid 19.

Deep clean+ Responsiveness+ Quality+ Professionalism
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had never used them before, so I was very nervous trying a new company. They put all my fears at ease!!! They immediately set up cleaning around my schedule; they took time to clean the house until it was IMMACULATE; and, every time I sent them a text/call, they immediately responded. They are extremely…

Deep clean+ Responsiveness+ Quality+ Professionalism
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The house looks great! Thank you for excellent service!

Deep clean+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceDeep clean
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Deep clean
Franka year ago★★★★★

Rating only, no written review.

Paid $350–400Reasonable priceDeep clean
Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep clean+ Punctuality+ Quality
JamesLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$259+8% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning42$153–$233
Deep clean39$271–$471
Moving-related cleaning12$315–$705
General housekeeping11$158–$321
Move-out cleaning11—
Interior & exterior window cleaning5$153–$292
Office & workplace cleaning3$126–$227

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