Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
House Keep Up Chicago logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%84+5.9Momentum penalty88−1.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

House Keep Up Chicago

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 282 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.House Keep Up Chicago is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.House Keep Up Chicago is better than 79% of move-in/move-out cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.House Keep Up Chicago is better than 88% of move-in/move-out cleaning services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.House Keep Up Chicago is better than 84% of move-in/move-out cleaning services.A
84

Reviews for your job

Customers hired House Keep Up Chicago for 7 kinds of job.

House Keep Up Chicago for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$321
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General housekeeping”

Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service. Attentive to every detail. I definitely will be using this company in the future. Highly recommend! And Maryana is an amazing cleaner.

Paid $200–250Great priceStandard cleaningGeneral housekeeping
Emilia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I am pleased that Sandra was able to accommodate me when I changed my appointment. Sandra has always been a great person providing cleaning services at my home. I highly recommend her services, 7/1/2026

Paid $150–200Reasonable priceGeneral housekeeping
MLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I booked a deep cleaning post construction. Booking was easy. Excellent communication from beginning to end with several follow-up calls/texts. Excellent job throughout and satisfying. I will rebook and I am considering a regular service. Thank you.

General housekeepingDeep clean
Stanley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Maria was wonderful, very professional and lovely lady! Will recommend;)

Paid $50–100Reasonable priceStandard cleaningGeneral housekeeping
Jordan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenifer’s team was fantastic! They deep cleaned my apartment and it felt like everything was brand new after they finished the cleaning. Will definitely be using them again!

General housekeepingDeep clean
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

People were very professional and did a nice job.

Paid $450–500Not sureStandard cleaningMoving-related cleaningMove-out cleaning
Hannah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Krystyna and Viola are amazing! They are lovely humans and so good at what they do. Both are so sweet with our pup, go above and beyond, and always have us look everything over before they go to make sure we are happy. I always look forward to seeing them knowing how good our homes feels after and how great their…

Great priceStandard cleaningGeneral housekeeping
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job, highly recommend for your house cleaning needs.

Office & workplace cleaningStandard cleaningGeneral housekeeping
Kristie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The cleaning crew work hard to clean the house. Very satisfied with customer service.

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Patrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were quick and thorough.

General housekeeping+ Responsiveness+ Punctuality+ Quality
percy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism

Price

$259+8% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning42$153–$233
Deep clean39$271–$471
Moving-related cleaning12$315–$705
General housekeeping11$158–$321
Move-out cleaning11—
Interior & exterior window cleaning5$153–$292
Office & workplace cleaning3$126–$227

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