Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
House Keep Up Chicago logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%84+5.9Momentum penalty88−1.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

House Keep Up Chicago

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 282 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.House Keep Up Chicago is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.House Keep Up Chicago is better than 79% of move-in/move-out cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.House Keep Up Chicago is better than 88% of move-in/move-out cleaning services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.House Keep Up Chicago is better than 84% of move-in/move-out cleaning services.A
84

Reviews for your job

Customers hired House Keep Up Chicago for 7 kinds of job.

House Keep Up Chicago for move-out cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$450–500
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Move-out cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Move-out cleaning”

Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very communicative, excellent job cleaning, will be using House Keep Up for future rental turnover.

Paid $350–400Reasonable priceMoving-related cleaningMove-out cleaningDeep clean
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

People were very professional and did a nice job.

Paid $450–500Not sureStandard cleaningMoving-related cleaningMove-out cleaning
Eunha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very clean, very kind!!

Great priceMove-out cleaning
Kristie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The cleaning crew work hard to clean the house. Very satisfied with customer service.

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
HLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work, very pleasant to deal with (both back office and on-site crew), on time, efficient. Used for a move-out cleaning.

Move-out cleaning
Fernanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thomas and his mom were fantastic. Very polite and easy to work with. They are also very detailed oriented and left my apartment spotless. They were constantly asking to check if something else needed to be done to make sure I was satisfied with the work. I highly recommend them

Move-out cleaning
LaRob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend this service enough! They were thorough and friendly! And came on a relatively tight timeline. Will be using this service again and again.

Move-out cleaningMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Matisse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job with a move out cleaning service on my previous apartment. Will likely use again for occasional deep cleaning at my new spot. Highly recommend!

Move-out cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Brionde8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The two ladies did a AMAZING JOB on my house! It literally looks like new. They cleaned ALL day with no complaints (the house needed lots of love) and were so sweet. They were very honest too because they found money and just put it in a container for me. Very trustworthy!!! They have earned a customer for life! Not…

Deep cleanMove-out cleaningMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
Hunter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceMoving-related cleaningMove-out cleaning
VARUN3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Move-out cleaning+ Punctuality+ Quality+ Professionalism

Price

$259+8% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning42$153–$233
Deep clean39$271–$471
Moving-related cleaning12$315–$705
General housekeeping11$158–$321
Move-out cleaning11—
Interior & exterior window cleaning5$153–$292
Office & workplace cleaning3$126–$227

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