Experts Reviews · Company report
House Keep Up Chicago logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%84+5.9Momentum penalty88−1.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

House Keep Up Chicago

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 282 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.House Keep Up Chicago is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.House Keep Up Chicago is better than 79% of move-in/move-out cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.House Keep Up Chicago is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.House Keep Up Chicago is better than 88% of move-in/move-out cleaning services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.House Keep Up Chicago is better than 84% of move-in/move-out cleaning services.A
84

Reviews for your job

Customers hired House Keep Up Chicago for 7 kinds of job.

House Keep Up Chicago for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Standard cleaning” · showing 40

Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service. Attentive to every detail. I definitely will be using this company in the future. Highly recommend! And Maryana is an amazing cleaner.

Paid $200–250Great priceStandard cleaningGeneral housekeeping
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These housecleaning team is really great. I’ve hired them many times, but I’ve never seen a team work this fast and carefully. Girls cleaned everything so well, and my house looked better than I expected. I would definitely recommend them!

Paid $250–300Reasonable priceStandard cleaningDeep clean
Mariel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The ladies did a great job tackling our apartment after a rough patch of not being able to keep up with it. They were fast too! While a few tough spots remain they emphasized (and I agree) that a second pass would get those out. I’m definitely booking again when I need another reset (and I’m considering some sort…

Paid $350–400Standard cleaningDeep clean
Dee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

She did an amazing job! My apartment looks spotless. I was so happy to come home to such a clean space. Can’t wait for my next appointment.

Paid $150–200Great priceStandard cleaning
MaríaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience overall the process since booking to the day of cleaning.

Paid $250–300Reasonable priceStandard cleaning
Stanley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Maria was wonderful, very professional and lovely lady! Will recommend;)

Paid $50–100Reasonable priceStandard cleaningGeneral housekeeping
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Easy and professional. Love the online booking. Great service.

Reasonable priceStandard cleaning
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Worth every penny, no detail was left untouched and I love my house again. Perfect right before the holidays.

Paid $450–500Reasonable priceStandard cleaning
MeaganLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy and fast to schedule, affordable and great service!

Paid $100–150Great priceStandard cleaning
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

People were very professional and did a nice job.

Paid $450–500Not sureStandard cleaningMoving-related cleaningMove-out cleaning
MattLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent job. Left our apartment perfectly clean. I will be using them again.

Paid $150–200Reasonable priceStandard cleaning
Hannah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Krystyna and Viola are amazing! They are lovely humans and so good at what they do. Both are so sweet with our pup, go above and beyond, and always have us look everything over before they go to make sure we are happy. I always look forward to seeing them knowing how good our homes feels after and how great their…

Great priceStandard cleaningGeneral housekeeping
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job, highly recommend for your house cleaning needs.

Office & workplace cleaningStandard cleaningGeneral housekeeping
Kristie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The cleaning crew work hard to clean the house. Very satisfied with customer service.

Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
RaquelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

When I returned home the place was in dis array. They had my laundry basket sitting on top of my bed instead of on the floor where they found it. They had my perfumes An other items on my nightstand scattered. In my home office things were also out of place. They did not put things back how they found it. But the…

Standard cleaning
AbbasiLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service was excellent!

Standard cleaning
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using HouseKeepup for several years now and have even referred them to my friends and family.

Standard cleaning+ Professionalism+ Value
PKLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience with Sandra and team cleaning our unit. They were very professional and did a very good job. I would highly recommend

Standard cleaning+ Professionalism
Lindsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After getting an ankle injury, I needed last minute cleaning service and they were incredibly helpful with squeezing me into the calendar on short notice! The team did an amazing job, and the cleaning job was very thorough/detail oriented. Look forward to having them come back for more cleaning services in the future!

Standard cleaning+ Quality+ Professionalism+ Value
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used this cleaning company for more than a year now and I have nothing but good things to say about them. Easy to schedule and reschedule online through the dashboard or even last minute via text messages, they are always very responsive and accommodating. Antonia is doing a great job, always on time, always…

Standard cleaning
cLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Overall not bad and I would use again. Would be great if they were on time (no more than 15 min past scheduled time). Also make sure to clean top of refrigerator.

Standard cleaning+ Quality+ Professionalism
sandi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Slightly late arrival from the appointment window but I didn’t mind because they did such a wonderful job. House is spotless. Very efficient and professional. I’ve tried other cleaning services in my area without good experiences. would definitely recommend

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This crew did an amazing job cleaning our home. After moving into a house after a condo, we were a bit overwhelmed with the cleaning pile up. I reached out to House Keep-Up Co. and within 24 hours I had a quote, a full list of what the cleaning would entail and a date scheduled for cleaning. The ladies who came out…

Standard cleaning
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They worked quickly and quietly and did a great job

Deep cleanStandard cleaning+ Quality+ Professionalism
LaRob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend this service enough! They were thorough and friendly! And came on a relatively tight timeline. Will be using this service again and again.

Move-out cleaningMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
CoryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work on the bathrooms, floors, and appliances! Would definitely schedule again!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired House Keep Up about 6 months ago to clean my Mom's house once a month. Every time they have done an incredible job and it's done quickly. They have also shown concern and caring for my elderly Mom which means so much to me. Hire House Keep Up Chicago you won't be disappointed!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

First time using the service and found it very professional and proficient. A few things missed but gladly rectified when mentioned. I will use again for my next cleaning.

Standard cleaning+ Responsiveness+ Punctuality+ Professionalism
Swarup8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are very professional and point to detail. They have not left a single inch uncleaned. The.unitnis now looking brand new!!!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
ScottLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Frank and Javi did a fantastic job! Have used this company twice and and am very happy with the service and attention to detail. Will be hiring the team again!

Deep cleanStandard cleaning+ Quality+ Value
AukseLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company does a fantastic job being transparent and communicating with you! My first time getting a cleaning service was a delight and I look forward to continuing business with House Keep Up

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Rachelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Easy to book and they did a great job!

Standard cleaning
Bhavna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience every time! Consistent quality, quick, and efficient - also extremely accommodating to scheduling changes / needs! Also great value for money. Would highly recommend!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
AnnaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Easy to schedule and my floor has never been cleaner.

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Rachela month ago★★★★★

Rating only, no written review.

Paid $100–150Great priceStandard cleaning
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Standard cleaning
KarenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceStandard cleaning
Drew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceStandard cleaning
KatherineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Punctuality+ Quality+ Professionalism
Sid3 years ago★★★★

Rating only, no written review.

Standard cleaning+ Punctuality+ Quality+ Professionalism

Show more standard cleaning reviews (2 more) →

Price

$259+8% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 69%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning42$153–$233
Deep clean39$271–$471
Moving-related cleaning12$315–$705
General housekeeping11$158–$321
Move-out cleaning11—
Interior & exterior window cleaning5$153–$292
Office & workplace cleaning3$126–$227

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