How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHowald Heating, Air Conditioning & Plumbing
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,197 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Howald Heating, Air Conditioning & Plumbing for 8 kinds of job.
Howald Heating, Air Conditioning & Plumbing for a/c system maintenance
Clear ✕All 165 Google reviews tagged “A/C system maintenance” · showing 40
Service tech Joe was friendly, knowledgeable, and took care of items that needed attention.
Brandon W was very thorough, sought out the problem, and then replaced the outside spigot at our request. A year ago Brandon replaced our water heater that was leaking and replaced a poorly installed bladder done by another company. He has also replaced bathroom faucets and drains for us. He’s a great guy and does a…
Always top notch service. Mike, our technician, is terrific. And the rest of the staff is also excellent. Larry came out today and was excellent.
Big job this week with replacing some old cast-iron pipe with PVC in a second floor drainage system down to the basement. They did a great job Cleanne efficient got done before their estimated time and then came back and serviced our hot water heater. Andrew was on both jobs and is always pleasant, polite,…
Timely, considerate, thorough and friendly.
Josh was friendly and knowledgeable. No pressure at all / just factual. Would 100% recommend.
AC check up. Nelson was very nice
Howald always does a good job . He installed a furnace filter we needed and was very nice.
Yay
Showed up right on time, gave our system a thorough review and took the time to thoughtfully and clearly answer all our questions!
Anthony Alcaraz was great! Prompt, courteous and knowledgeable. We always recommend Howald!
Nelson came out this morning for my HVAC system maintenance. He was professional, kind, efficient, and knowledgeable. He took the time to check over the whole system and explain each checkpoint as he went. I signed up for the yearly maintenance contract for a single year but I will be extending that indefinitely, no…
Always a great experience. The technicians are always knowledgeable, friendly, and efficient.
Prompt. Helpful. Professional.
I will always use Howald until I'm worm food, and maybe even then to make my eternal resting place more comfortable.
Dan was very knowledgeable and helped me understand how to best use my AC system. I'll request his service for my winter checkup.
Dan Powers with Howald did a fantastic job! We were initially quoted $10-11k for the work that One-Hour Heating & AC reccomended, but Dan was able to get everything fixed within in an hour for about $550 instead. The office staff were super helpful and were able to get us scheduled quickly - oh and btw, no AI, all…
Anthony Alcaraz did a great job today on our pro-active heat pump checkup. He's great. Highly recommend.
Josh always gets five stars!!
Very knowledgeable and efficient. I highly recommend Howald
Larry was great. Highly recommend Howald.
Frank tuned up my AC and cleaned the unit thoroughly. He did an excellent job and was very professional and neat. I feel confident that my AC is ready for summer now.
Technicians from Howalt are punctual, knowledgeable and efficient. I recommend Howalt highly.
Andrew Merrell definitely exceeded our expectations!! . He was very professional and courteous, and he was able to put in a new sink in the proper place and way, for the water. From that new sink, he put in a water line (and that he had to make two holes for the water lines). -ONE SIDE of One Wall from the sink,…
Wow. Just wow. We’ve worked with several service crews over the years in various home maintenance areas, and Howald has never, ever disappointed. They seem to be one of the last remaining honest professional groups out there. We had an annual maintenance for our AC unit today, and our almost 10-year unit looks brand…
David always does a great job. Highly recommend Howald Heating and A/C.
Knowledgeable, Efficient and very respectful! Took Care of everything in a timely fashion. Highly recommend! Serviced three air-conditioning units and changed all the furnace filters.
James Miller did a great job! He was thorough, informative, on time and efficient.
Anthony again provided excellent service. He opened the outside unit and tried to hose out all the debris. Most of it was too large to drain through the small holes so we used our grabber to take the debris out the top. He said he needed to get one for his truck. He is very professional and polite. We enjoy having…
We are long-time customers of Howald Heating. They are reliable, on time and do great work. Especially Mike!
Howald is honest, professional, and helpful. Always do a great job for us!
Joe was great.
Howald has always taken care of any problems we have. Mike Patterson is very knowledgeable and great to help. We’ve asked for Mike whenever we had heating or A/C problems and have never been disappointed.
It is always a pleasure doing business with Howald Heating and Air. Have done business with Larry for over forty years. Josh is a great technition and keeps our units in tip top shape!
Joe from Howald was prompt, polite, professional in appearance, and explained his findings and actions clearly.
Josh is the HVAC champ; does careful, detailed work, explains options well. Really happy he was able to adjust his schedule to come before COB.
Daniel was very professional and personable. I had a lot of confidence in him.
Andrew replaced old laundry box shut off valves with new ones today. Andrew has been to my condo many times in the past, especially lately: replace water heater and plumbing inspection. Answered all my questions. Andrew is knowledgeable, professional, and courteous.
We've been customers for 10 years now, and every single tech we've worked with has been so great to work with. Nice, professional, and knowledgeable.
Dan was punctual, extremely pleasant, polite and professional. Explained everything in patient detail. Instilled great confidence. Very satisfied and comforted that we have the maintenance contract in place
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| A/C system maintenance | 163 | $39–$393 |
| Heating system maintenance | 121 | $39–$251 |
| Plumbing pipe repair | 110 | $248–$1.2k |
| HVAC system repair | 99 | $205–$933 |
| Plumbing leak detection | 92 | $57–$478 |
| Water heater installation | 79 | $1.2k–$2.5k |
| A/C system repair | 78 | $209–$786 |
