How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHowald Heating, Air Conditioning & Plumbing
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,197 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Howald Heating, Air Conditioning & Plumbing for 8 kinds of job.
Howald Heating, Air Conditioning & Plumbing for drain cleaning
Clear ✕All 40 Google reviews tagged “Drain cleaning”
Sam did a great job of analyzing the problem and explaining that a new water heater was needed. The installation was done just 24 hours later and was done very professionally. Howald is our new favorite plumbing, A/C and heating specialist.
Big job this week with replacing some old cast-iron pipe with PVC in a second floor drainage system down to the basement. They did a great job Cleanne efficient got done before their estimated time and then came back and serviced our hot water heater. Andrew was on both jobs and is always pleasant, polite,…
Andrew explained everything thoroughly. He was very nice and personable. Gave us good advice.
As usual we had the same excellent service from Howald. Sam listened to our concerns. He explained what he found. He was thorough and a pleasure to have in our home.
Had a clog, they fixed the clog.
The entire service process was very good. John Barfield arrived on schedule and was very pleasant and knowledgeable. His work ethic was outstanding.
Another great job, and timely also
Howald technicians are always professional. We’ve used them for about 8 years for a new HVAC and then semi-annual maintenance, which has been so helpful. Tonight, during one of those visits, a technician fixed a clog in the water line from the humidifier and it was no additional cost. It was important to us to get…
Very polite and knowledgeable
Excellent service.
I was worried that my floor drain in the lower level required replacement as the drain was not draping correctly! So Sam and his co-worker got busy on clearing it within minutes! I was so relieved when he told me it is an easy fix and then cleared it out. Sam saved me hundreds if not thousands of dollars by his…
Very commendable job.Brandon did a great job. He was professional, courteous and got the job done. We had several questions and he took the time to explain things to us with patience. Brandon is a great example of what a professional, courteous and efficient person should be like.
Brandon was on time. He confirmed that we had a clog and proceeded to get it cleared. He checked and doubled that the drain was draining correctly He cleaned up and left the area in good shape. He was friendly and professional.
Armon has helped us many times—he’s the best.
Always outstanding
Great service. Professional and competent. Fixed my drain problems with zero issues. Would highly recommend.
See above
Great tuneup job.
Howald has always been very personable when providing all services. Advising me on how to identify true problems and then educating me on how systems work. And of course professional!
Arman did excellent work and explained everything thoroughly. I highly recommend Howald for my plumbing work and Arman.
I love Howald. They do a professional job and take good care of their customers.
Howald’s has been taking care of my furnace/air conditioner and plumbing for around 10 years. They are great and I love their work ethic and friendly professionalism!! Thanks everyone!!!
Great job! Can always count on Howald to take care of everything, very thorough.
He fixed the two plumbing issues we had and offered suggestions for actions I could take, or they could do if the water backs up again. Great experience!
Larry W. came in to troubleshoot a water issue in the crawlspace from the ducts. Turned out to be a clogged drain that he took care of quickly and efficiently. I really enjoyed my conversation with Larry and appreciate his hard work. As always, Howald does not disappoint - and they are reasonably priced. You can’t go wrong with Howald!
Major clogged drain in an old house! Great plumbing experience as always with this company!
Ricky was awesome - thorough, honest, and professional. Love Howald!
Had a slow drain, my snaking skills are lacking! Was able to get an appointment quickly. Andrew was professional and made sure to clean everything up. Very easy to ask questions and he was willing to help me understand. We also talked houseplants! Very friendly and will definitely use again.
Another job well done by Howald. Brandon was great.
I had a number of plumbing issues. All diagnosed and repaired in a short period of time. It turns out most were minor. Armand is exceptional in terms of knowledge and professionalism! Very reasonable and fair price.
My wife and I just moved into our house 3 weeks ago and have already had to deal with a water heater issue. Joe came out and assessed the issue (a couple hours earlier than anticipated) and was extremely helpful. He was efficient and patient with all the questions I had as a first time homeowner. I’d recommend Joe and Howald to anyone!
Easy to schedule. Called ahead to say a plumber was on the way within the first 15 minutes of the two-hour window. Unclogged the sink and was out the door all in 30 minutes.
Based on recommendations from other Midtown parents, I am so happy we had Howald do our tricky plumbing vent repair in our 100 year old home we recently purchased.. The pipe had literally rusted through and looked like swiss cheese. The "A-Team" showed up in force (Austin, Armon and Andrew) and did an excellent job…
Josh did a quick job of finding the issue. Howald Heating is very reliable and very customer oriented. Josh has worked on our units here are work for a few years now and provides us with great service and preventative tips.
Austin always does a great job.
Cannot speak more highly of Kevin who came out to do the maintenance check on our AC and furnace. We bought our house a year ago and noticed some issues with the cooling and heating being off. He came in, was very friendly, not only checked the AC and furnace (and identified issues and fixed them quickly), but also…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| A/C system maintenance | 163 | $39–$393 |
| Heating system maintenance | 121 | $39–$251 |
| Plumbing pipe repair | 110 | $248–$1.2k |
| HVAC system repair | 99 | $205–$933 |
| Plumbing leak detection | 92 | $57–$478 |
| Water heater installation | 79 | $1.2k–$2.5k |
| A/C system repair | 78 | $209–$786 |