How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHowald Heating, Air Conditioning & Plumbing
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,197 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Howald Heating, Air Conditioning & Plumbing for 8 kinds of job.
Howald Heating, Air Conditioning & Plumbing for HVAC system maintenance
Clear ✕All 325 Google reviews tagged “HVAC system maintenance” · showing 80
Extremely satisfied with service from Howald Heating, AC, & Plumbing. They serives my systems twice a year and have always done an excellant jobb. Nelson, the serive tech.. this time was professional, courteous, and very knowledgable. Walked me through the process and was patient explaing the key issues with my…
Professional & efficient techs!
For a non-emergency plumbing issue, I appreciate the opportunity to ask for advice before making an appointment. Appointments are easily scheduled; the technician's arrival is announced in a timely fashion and the work is done expertly and in a friendly manner, including checking pricing in advance and cleaning up after the work is done.
On time efficient. Helpful.
Year after year we are very satisifed with their professional, courteous and prompt service. Prices are competitve, and service is beyond 10+. We use them for our A/C, Furnace, and plumbing needs; . We had a flawless Toilet install y Andrew . Highly recommend. . Josh is our HVAC guy. Hey, I've kept our system running for 18 years. Ask for him.
He did very well
David was on time and did a great job. He explained things perfectly and was extremely thorough. Thank you for the quick response
On time, knowledgeable, excellent customer rapprt
Service tech Joe was friendly, knowledgeable, and took care of items that needed attention.
Brandon W was very thorough, sought out the problem, and then replaced the outside spigot at our request. A year ago Brandon replaced our water heater that was leaking and replaced a poorly installed bladder done by another company. He has also replaced bathroom faucets and drains for us. He’s a great guy and does a…
Fan motor went out on a very warm day. Larry Wright went above and beyond to get it fixed on a Saturday.
John was great!
Dave was great. Checked heater out.
Prompt, polite, professional.
Daniel was very kind and courteous, he explained in detail the job that he performed today. Very professional young man.
Dan was friendly, professional and thorough. Great job!
Yesterday I had my furnace Preventative Maintenance done at my home. I’m very confident my heating System will be in the best working condition. Dan is a great technician.
Joe was right on time and did a great job checking on our HVAC system. He did everything he could to keep the system working and keep us from spending a lot on a repair. Will be working with Howald again for sure!
Dan is great! Very friendly and knowledgeable. I'm always happy when he's my technician!
Dan did a great job getting our mini split AC unit working again.
Couldn’t be happier with the work that Joe Davis did in Servicing our furnace and air conditioner. He explained everything thoroughly, was on time and very friendly. Thank you Howald Heating and Air
Timely, considerate, thorough and friendly.
Howald is the best. Worked with them 15 years. Today was semi-annual maintenance.
Very happy with their service, Josh is my go-to guy on my HVAC system. Knows his business and I trust his advice, plus he is just a nice guy. Have also used Howald for a number of plumbing repairs, equally pleased.
Anthony Alcaraz was very professional and helped us prevent a future issue by proactively replacing components of our AC. We appreciate the thorough and efficient service. Thank you!
Once again had great service and a friendly technician!
Howald is always reliable.
Joe did a great job checking my A/C and furnace. He said everything was just fine. Very nice guy!!!
Timely, professional and thorough as well as familiar with the building setup. and great communication.
Howald always does a good job . He installed a furnace filter we needed and was very nice.
We have had Daniel Core as our HVAC technician several times in a row. Without question he has been the most knowledgeable tech we've ever had. He's informative and actually educates us so that we fully understand the status of our equipment and what the future needs might look like for the equipment.
Yay
This was good service man for air conditioning and heat
Larry was knowledgeable and very thorough as he performed annual service on our A/C.
Joe went over and above what was expected. He took down event for me that allowed me to wash it and he put it up tight so it wouldn’t rattle. I’ve always found Howald to be reliable, friendly and fair.
I’ve used Howald for over 15 years and they are reliable and honest. I recommend them. They installed my furnace, AC and water heater at my previous house. They are now doing a maintenance contract on my HVAC.
Larry was professional and had lots of fun talking with him. He took his time servicing my air conditioner and said all was good. I renewed my maintenance agreement to be ready for servicing in October. Very pleasant experience.
Daniel was efficient & thorough. He explained each phase of the maintenance process including his findings.
I will always use Howald until I'm worm food, and maybe even then to make my eternal resting place more comfortable.
Josh was prompt, friendly and professional. He explained what he was doing. We have used Howald for years and appreciate the professionalism and helpfulness of all their employees.
Anthony Alcaraz did a great job today on our pro-active heat pump checkup. He's great. Highly recommend.
Howald is very efficient and professional! Daniel came to service our HVAC. It was a rather simple fix, but he was so incredibly informative and nice! 10/10 experience
Very glad to have such an experienced technician and an experienced company to explain and fix our a/c unit.
Dan is great. He gave us a thorough explanation of what he did during a maintenance inspection. He explained what we can do to prevent a problem that we had experienced earlier this summer.
Joe was great! Exceeded all expectations and a super nice guy!
Larry was great. Highly recommend Howald.
Nelson did a nice job on my annual HVAC maintenance visit. I continue to be pleased with Howald. They are knowledgeable and honest.
Were able to get same-day service for air-conditioning going On a day where it was 90°
As always Howald does excellent work. They are on time and their technicians are friendly and experienced in furnace maintenance. Larry Wright did an excellent job.
The entire service process was very good. John Barfield arrived on schedule and was very pleasant and knowledgeable. His work ethic was outstanding.
Spring Check Up: Larry Wright is always good. Efficient, careful, does his checklist and always very pleasant. He is the best.
Dan always meets our expectations and goes the extra mile to explain in as much detail as we need to understand our problem. He is friendly and courteous!
Andrew Merrell definitely exceeded our expectations!! . He was very professional and courteous, and he was able to put in a new sink in the proper place and way, for the water. From that new sink, he put in a water line (and that he had to make two holes for the water lines). -ONE SIDE of One Wall from the sink,…
Update to my previous review: January 2026: Still very pleased with the excellent service provided by Howald. Today they fixed our leaky kitchen faucet & replaced our old water filtration system with a new one we had bought elsewhere. The technician was on time & worked hard to finish the job efficiently. Highly…
David always does a great job. Highly recommend Howald Heating and A/C.
Anthony Alcaraz was our technician. He came out to provide routine maintenance on our 2 air conditioners. He was very personable and spent an appropriate amount of time for servicing the 2 systems, neither too short or too long. I appreciate the fact that Howald doesn’t always try to upsell you on services or…
Daniel Core was very professional and thoroughly explained everything he was doing and what it would cost. He also always made sure not to track anything into the house from the garage. Daniel just as good again as a above!
Daniel was wonderful and explained everything quite well
Anthony (service technician) is outstanding
Joe was at our house 15 minutes after we smelled gas. He was very thorough in his work as well as his explanations to us. He fixed the problem to our satisfaction and, because of him, we feel safe in our home.
Our service guy was very kind, honest, let me order the part on Amazon and showed me how to simply install it and saved us a bunch of money. Love these guys!!!
We are long-time customers of Howald Heating. They are reliable, on time and do great work. Especially Mike!
Joe was excellent, which is what we've always been accustomed to with anyone from the Howald team. Very personable and knowledgable and just an all-around very nice guy. He was thorough and explained what he was doing and what he found. Both our systems passed. All is good! Thanks!
Howald is honest, professional, and helpful. Always do a great job for us!
Joe was great. Arrived on time for A/C tuneup. He discovered that the blower fan was not working and personally picked up a new blower and installed it. He was very professional and easy to talk to. Great job.
It is always a pleasure doing business with Howald Heating and Air. Have done business with Larry for over forty years. Josh is a great technition and keeps our units in tip top shape!
Same as last visit - outstanding work -- Excellent service in all respects - professional, knowledgeable, efficient, informative, and expert
Nelson is great! He arrived at the promised time. His communication was very clear and thorough. He is knowledgeable and worked very efficiently. He did all that was expected, and was very cordial and friendly in the process. Next time service is needed please send Nelson out again. Thanks, Joe & Pam
Joe from Howald was prompt, polite, professional in appearance, and explained his findings and actions clearly.
Josh is the HVAC champ; does careful, detailed work, explains options well. Really happy he was able to adjust his schedule to come before COB.
Dave is the best! He is extremely knowledgeable and kind and gives suggestions and solutions at each visit.
Service scheduled time is always changed .
Daniel and James were thorough in explaining what was done and why, and reviewing costs with me before taking payment. They were polite, professional, experienced, friendly, and performed the maintenance services well.
Excellent technician with up-to-date knowledge and skills!
Dan did a great job with my furnace check up , He explained everything clearly & honestly in a friendly manner. I would recommend him to anyone.
Dan tuned up our furnace. He was very respectful and helpful. He offered much knowledge.
David Bennett provided preventative maintenance with professionalism and efficiency. I couldn't ask for more.
Daniel was great. Howald has been great over the 4 years that they have serviced my HVAC.
We've been customers for 10 years now, and every single tech we've worked with has been so great to work with. Nice, professional, and knowledgeable.
Anthony Alcaraz is a very good representative of your company and should be commended. He is very polite and a real gentleman.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| A/C system maintenance | 163 | $39–$393 |
| Heating system maintenance | 121 | $39–$251 |
| Plumbing pipe repair | 110 | $248–$1.2k |
| HVAC system repair | 99 | $205–$933 |
| Plumbing leak detection | 92 | $57–$478 |
| Water heater installation | 79 | $1.2k–$2.5k |
| A/C system repair | 78 | $209–$786 |
