How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHowald Heating, Air Conditioning & Plumbing
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,197 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Howald Heating, Air Conditioning & Plumbing for 8 kinds of job.
Howald Heating, Air Conditioning & Plumbing for HVAC system repair
Clear ✕All 103 Google reviews tagged “HVAC system repair” · showing 100
I had my problem diagnosed and today was the day they replaced the plumbing under my sink. They were on time, friendly and efficient. I’m very pleased with the work that was done. I would definitely use them again and I thought the price was extremely reasonable.
Arman fixed the water problem and he was very professional and efficient! Explained exactly what he needed to do and completed the task at hand in record time! I highly recommend him and Howald for all things related to plumbing and heating!
Disappointed that we are having to replace boards again, but so glad to have Josh. Thank you
Dan Powers is a superstar! Great attitude, friendly, efficient and knowledgeable. He was at my house within 90 minutes of the call. Outstanding service!
Did a great job. Very professional and great attitude.
Dan was wonderful! He figured out the problem quickly and had the part to fix it immediately!! Thank you for great customer service!
We have had Daniel Core as our HVAC technician several times in a row. Without question he has been the most knowledgeable tech we've ever had. He's informative and actually educates us so that we fully understand the status of our equipment and what the future needs might look like for the equipment.
Joe went over and above what was expected. He took down event for me that allowed me to wash it and he put it up tight so it wouldn’t rattle. I’ve always found Howald to be reliable, friendly and fair.
The technician arrived on time. He was very quick in diagnosing the problem with my AC unit and even quicker the the repair. He was respectful of my home and he educated me about the problem and ways to prevent it in the future.
Great customer service. Dan our service technician was great! Very friendly and helpful. Explained everything
Very professional, friendly and explained everything he was doing on both units. Great service call.
Compressor shorted to ground only 2 yrs old They only charged me for labor But I still think it was a little over priced
Howald is the best on the north side of Indy. They’ll take on anything from basic fixes to complex projects. Reasonable prices and always a professional job. Always a positive experience interacting with the service tech, leaving me with more knowledge on how to care for my own appliances and avoid future emergencies.
Were able to get same-day service for air-conditioning going On a day where it was 90°
Very knowledgeable and thorough technician.
James Miller did a great job! He was thorough, informative, on time and efficient.
Joe was great. Arrived on time for A/C tuneup. He discovered that the blower fan was not working and personally picked up a new blower and installed it. He was very professional and easy to talk to. Great job.
HVAC was not heating up to the set temperature on a Saturday. Called Howald and Mike Williams arrived around 9:00 am. He promptly diagnosed the issue, made a repair and got us back running in about 45 minutes. He gave a clear explanation of the problem and how he fixed it. The service cost was not bad since we have the preventative maintenance plan.
Joe from Howald was prompt, polite, professional in appearance, and explained his findings and actions clearly.
Larry was extremely professional, knowledgeable, thorough, neat and friendly. He provided us a second opinion of our furnace and A/c units. We were given a pressure sales pitch by another company and were told we needed to replace both our A/C and 3 year old furnace due to condensation in the A/C unit that may…
Once again a great job !
Howald has provided HVAC services for us for several years. They are always professional, knowledgeable and fair.
We've been customers for 10 years now, and every single tech we've worked with has been so great to work with. Nice, professional, and knowledgeable.
David figured out what was wrong with the heat. Needed Freon. Will need to follow up during the summer check up.
Dan was very professional and efficient in the part replacement. Also extremely knowledgeable of my particular unit, Actually, I would like to speak with him again about my system due to issues causing the part replacement if at all possible.
Howald technicians are always professional. We’ve used them for about 8 years for a new HVAC and then semi-annual maintenance, which has been so helpful. Tonight, during one of those visits, a technician fixed a clog in the water line from the humidifier and it was no additional cost. It was important to us to get…
Josh’s competence (that is an obvious personnel ability) quickly diagnosed our problem and effectively resolved the situation. He also gave our furnace an overview physical to eliminate any other potential issues. Now all is well.
Howard has always provided prompt, knowledgeable and courteous service. Greg was an excellent technician and a pleasure to be with!
Dan Core at Howald is extremely knowledgeable about HVAC . Came within an hour of discovering a humidifier leak, solved the problem quickly and told me exactly what he did so that I could better understand, And absolutely no attempt at up selling. Experts like Dan and the business approach at Howald is why we will never use anyone else!
He was excellent. I was impressed with his knowledge and thoroughness.
Dan from Howald repaired our heating system and corrected some airflow problems. He was very informative and helpful.
Good reliable company. Do good work at reasonable price
I called yesterday about a leak in my humidifier. Nelson Veirs came at the appointed time the next day and fixed it.
We woke up this morning (Sunday) and found our furnace not working. I call Howald and got a call back very quickly from Josh Thompson and he came out to us around 11:30 and found that our control board had gone bad. Josh called around and found a board, went to the other side of town to get it and came back and…
Dan was great! He easily gained trust by not suggesting replacement but instead correcting the problem; easy to recommend them to anyone looking for service and/or maintenance. He also took the time to explain my unit and the differences between manufacturers.
Excellent service
Excellent and quick service. Panicked that my heater stopped working and they sent Larry right out. He was fantastic to work with. Thank you to him and the Howard team.
Amazing service, efficient and knowledgeable.
Had a great experience with Howald Heating and Air. Nelson, the tech, was awesome—super knowledgeable and explained everything as he went. He made sure I understood what he was checking and what to watch for in the future. Couldn’t ask for better service!
99 dollar service call. Gas valve and labor 1145.00. Total 1244.00. Gas valve probably 3-500 dollars. Not bad money for 2-2 1/2 hours labor. All HVAC companies need to be regulated by the state and not by their own group of owners.
Came very quickly when our furnace quit running. Explained everything as he went along and was able to give us some good advice about the use of the condensation pump on our furnace.
Josh & Josh were both great. It’s nice to find a provider I can trust!
Service technician was on time and very polite
Fast and efficient.
Josh was fantastic. Got my ac going in no time at all.⭐️⭐️⭐️⭐️⭐️
Larry did an outstanding job, explained everything, was very thorough and respectful of the property. Would absolutely call Howard again in the future.
Great service.
David let us know of the condition of our furnace and AC. Now we can plan when to replace our system.
Our air conditioner stopped working in August. We called Howald, they came out the next, quickly diagnosed the problem and were able to fix it immediately. We’ve worked with them for several years. They are promo, professional and easy to talk to.
Dan was great.
Mike was quick, respectful, concerned, and succesful! And the price was reasonable. I, and my 90 year-old mother, are so thankful to him! She is going to bed with no worries. Again, thank you Mike!
Prompt arrival, straightforward and thorough about what we needed to have serviced. That is why we ask for Daniel to be our technician every time Howald serves our HVAC system.
Dan was extremely knowledgeable, informed and friendly. He used layman language to ensure I understood what was happening and sought my approval before moving forward with any next steps. He showed me the problem and provided a viable solution.
Howald helped us out in an urgent situation. We very much appreciate the company's responsiveness. Dan identified the problem and was quick to repair it, and tell us what he found. Thanks again. We've had Howald do our work for 20 some years. Never disappointed with the service.
Nelson did a very good job first finding the problem, getting the needed part and installing said part. He knows his stuff and even did well with our dog. Great company I will keep using you even after the warranty on our system runs out.
Larry was awesome. Super helpful and great personality.
I’ve used Howald HVAC and plumbing for 50+ years and they have been great.
David was wonderful during both visits. Very professional and attentive.
Great overall experience. We will use Howald for all heating, a/c and plumbing needs.
Quick to respond and check out & fix on a hot day- explained the issue. Top notch company.
Professional
Mike did an excellent job with a problem we had on our thermostat. He came over on a Sunday night and handled the problem. I would recommend Mike and Howald to anyone needing air conditioning and plumbing work. Great company!
Dan did a wonderful job. He is professional and very efficient in his work.
Josh is very knowledgeable and cares for our property while preforming the needed services
Steve came to assist in the diagnosis of a basement drain problem. Steve identified a solution that took less time and was more convenient. I can't say enough good about the Howald service team and their focus on delivery for their clients. Thanks, Ewing
Andrew was perfectly knowledgeable. Assessed different possibilities and found and fixed my issue Very satisfied
I love Howald. They do a professional job and take good care of their customers.
Called yesterday near closing time service call today at 2PM and resolved my thermostat issue.
Howald was great to work with and our tech, Frank, was informative and worked diligently to troubleshoot the issue and ultimately found/fixed the root cause. Liked the service so much we signed up for the biannual planned maintenance program.
We are very pleased with the service we always receive from Howald and from Larry Wright and Mike Patterson! They are a trusted resource for our family! Thank you very much!!
Thank you Larry!
Dan was fantastic and the entire Howald team was so helpful in the process. Highly Recommend!
James Miller followed up with the permanent repair. James is knowledgeable and skilled and quickly performed the repair installation. Highly recommend! Mike Patterson was my technician. Mike was friendly and was able to quickly solve the immediate issue with my HVAC condensate line and schedule the permanent repair a few days later. Thank you!
Called Howald to get a second opinion on some AC repair work. Able to do the same work for one third of the price I had been previously quoted at. James was extremely helpful and thorough. Explained everything and did a full assessment of the work required. Would use them again!
The blower quit working yesterday and they were here today to repair. Had to order blower motor; but should be in tomorrow.
Great service technician, got right to it, diagnosed and fixed promptly, now running like a charm!
James Miller did an Excellent Job! He was extremely knowledgeable and professional. He answered all of our questions and explained everything to us. We are very satisfied. We have already recommended Howald to others in the past.
Repaired leak on our whole house humidifier. James, as always, did a great job!
Their man Larry is a good guy. Responsive, polite, answers all of our concerns. Got my thermostat working again.
The problems with my furnace were diagnosed quickly, the parts were obtained and the repairs completed in short order. The tech was very pleasant, and professional. Thank you!
Unfortunately the AC unit at our new business was stolen not once, but twice. Thankfully we called Howald to replace our units both times. Our salesperson, Don, went above and beyond to help us replace these units quickly and within a budget we could afford. Installation is always on time and professional. Can’t thank this company enough for their help.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| A/C system maintenance | 163 | $39–$393 |
| Heating system maintenance | 121 | $39–$251 |
| Plumbing pipe repair | 110 | $248–$1.2k |
| HVAC system repair | 99 | $205–$933 |
| Plumbing leak detection | 92 | $57–$478 |
| Water heater installation | 79 | $1.2k–$2.5k |
| A/C system repair | 78 | $209–$786 |
