Experts Reviews · Company report
Howald Heating, Air Conditioning & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Howald Heating, Air Conditioning & Plumbing

Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,197 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Howald Heating, Air Conditioning & Plumbing is better than 96% of HVAC contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Howald Heating, Air Conditioning & Plumbing is better than 96% of HVAC contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Howald Heating, Air Conditioning & Plumbing is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Howald Heating, Air Conditioning & Plumbing is better than 99% of HVAC contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Howald Heating, Air Conditioning & Plumbing is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Howald Heating, Air Conditioning & Plumbing is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Howald Heating, Air Conditioning & Plumbing for 8 kinds of job.

Howald Heating, Air Conditioning & Plumbing for plumbing leak detection

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Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$478
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 92 Google reviews tagged “Plumbing leak detection” · showing 20

Rhonda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I had my problem diagnosed and today was the day they replaced the plumbing under my sink. They were on time, friendly and efficient. I’m very pleased with the work that was done. I would definitely use them again and I thought the price was extremely reasonable.

Paid $400–600Great priceHVAC system repairPlumbing leak detectionPlumbing pipe repair
Jeannine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Brandon W was very thorough, sought out the problem, and then replaced the outside spigot at our request. A year ago Brandon replaced our water heater that was leaking and replaced a poorly installed bladder done by another company. He has also replaced bathroom faucets and drains for us. He’s a great guy and does a…

Paid $400–600Reasonable priceWater heater installationHVAC system maintenanceA/C system maintenance
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Impressive young man.

Plumbing leak detection
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

John was great!

Paid $1–200Reasonable priceHVAC system maintenancePlumbing leak detection
Mike12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Did a great job. Very professional and great attitude.

Paid $200–400Reasonable priceHVAC system repairPlumbing leak detectionService not listed
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have been loyal customers of Larry Howald since he started his plumbing division. Will have to think about it in the future. The estimate stated 6 hour job and $1,300. The job actually took 2 1/2 hours and I asked for a “review” of the charges. I was told it was a fixed rate, not an hourly rate. Seems inconsistent.

Paid $400–500OverpricedWater heater installationPlumbing leak detectionFaucet repair
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Howald always does a good job . He installed a furnace filter we needed and was very nice.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenancePlumbing leak detection
CarolynLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have had Daniel Core as our HVAC technician several times in a row. Without question he has been the most knowledgeable tech we've ever had. He's informative and actually educates us so that we fully understand the status of our equipment and what the future needs might look like for the equipment.

Reasonable pricePlumbing leak detection+ Value
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sam was punctual, thorough and pleasant to deal with.

Paid $200–400Not surePlumbing leak detectionInstallationService not listed
Jen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I'm so happy I called Howald for a second opinion on some leaking in my crawlspace. The original plumber thought a large pipe needed to be replaced and would cost about 2k. Sam from Howald instead diagnosed the issue as a clog! Thanks much for the help.

Reasonable pricePlumbing leak detection
T.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Luke was great! Had a blown furnace fuse and he diagnosed and fixed it very quickly. Nice and personable service.

Paid $200–400Reasonable priceA/C system repairPlumbing leak detection
GaryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent service by Andrew of the Howald team. Thanks for a job well done!

Paid $1–200Reasonable priceCleaningPlumbing leak detection
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Howald to the rescue once again! They got a plumber out within a few hours of calling to fix a water leak. As always, they're were beyond prompt and professional.

Paid $400–500Great pricePlumbing leak detectionPlumbing pipe repair
Carolyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Daniel Core was very professional and thoroughly explained everything he was doing and what it would cost. He also always made sure not to track anything into the house from the garage. Daniel just as good again as a above!

Paid $1–100Reasonable pricePlumbing leak detectionA/C preventive maintenance
Daniel16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Charged almost 200 for them to find nothing. They never did a proper diagnosis which would have found a running toilet that was leading to a leak. I was able to diagnose the issue from another state and walk a friend through the process. I paid this company in hopes they would take this stress off my plate. They…

Paid $100–200OverpricedPlumbing leak detection
Martha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Andrew was very pleasant and professional. Answered all my questions easily. He provided an estimate for a new toilet and replaced the flapper in a half bath

Paid $100–200Reasonable priceWater heater installationPlumbing leak detection
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

It was Steve amd he was very good.

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
JackLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Howald came out to fix a non-working, 6 year old AC unit at our house. They got everything working, and then a couple days later, a different component unrelated to the first repair, failed. They came back out in the same week (the day after I called to report the issue) and fixed it at no charge. Dan and Dave were…

Plumbing leak detectionA/C system repair+ Responsiveness+ Quality+ Professionalism
Stuart1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I asked for recommendations for a reputable plumber, and two trusted friends pointed me to Howald. I contacted them on the website, and they called within minutes and scheduled same-day. They ended up calling back to say that a plumber was available earlier, so even better! Arman arrived and was friendly,…

Paid $100–200Great pricePlumbing leak detection
nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Sam is a pleasure to work with. His attention to detail and the pursuit of the right solution for the job at hand while considering the constraints of cost, capability, and fit, are outstanding.

Reasonable pricePlumbing leak detectionInstallationPlumbing pipe repair

Show more plumbing leak detection reviews (72 more) →

Price

$251-22% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 74%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance319$37–$295
A/C system maintenance163$39–$393
Heating system maintenance121$39–$251
Plumbing pipe repair110$248–$1.2k
HVAC system repair99$205–$933
Plumbing leak detection92$57–$478
Water heater installation79$1.2k–$2.5k
A/C system repair78$209–$786

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