How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHowald Heating, Air Conditioning & Plumbing
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 2,197 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Howald Heating, Air Conditioning & Plumbing for 8 kinds of job.
Howald Heating, Air Conditioning & Plumbing for toilet installation
Clear ✕All 25 Google reviews tagged “Toilet installation”
John was great! Professional, skilled and efficient.
I use Howald for my furnace and AC every year. This year we had a large power surge that fried parts of our AC and took a week and multiple trips to fix. Larry was great to work with and after multiple unexpected turns and parts that needed repair, he got our AC back running during one of the hottest points this…
Friendly, professional, very knowledgeable. Arman quickly identified the cause of the problem and gave me detailed options for how to repair it. His work was quick, quiet and efficient. He cleaned up afterwards as well. Great experience. Definitely recommend.
Sam on the plumbing team is always amazing! We have an older home and he manages to find a solution to any problem! Highly recommend!
Another great job, and timely also
We love our Howald team! Dan F keeps our old crummy furnace working. (Unfortunately, it was installed during the Howald Hiatus). That short time without the Howald group really made us appreciate the great work they do. So glad they returned to our community. I hope we never have to call another heating and plumbing…
Always the best service for HVAC and Plumbing !! Andrew, Steve, Arman, John, and Sam are leaders in “Plumbing” = GOATs !!!!!!
Very polite and knowledgeable
Polite, friendly, helpful & very thorough. He left the wk space tidy. Highly recommend!
Very commendable job.Brandon did a great job. He was professional, courteous and got the job done. We had several questions and he took the time to explain things to us with patience. Brandon is a great example of what a professional, courteous and efficient person should be like.
Technician was prompt. The work was done to perfection and my basement was clean when job was completed. Larry hires the best people. That’s why I have been a loyal customer for years. Thank you very much.
Excellent service. Quick and efficient. Sam and his apprentice, John, were great and played with our dogs and cleaned up great.
I love Howald. They do a professional job and take good care of their customers.
We are very pleased with the service we always receive from Howald and from Larry Wright and Mike Patterson! They are a trusted resource for our family! Thank you very much!!
truly professional, excellent quality plumber. Wont just fix some thing to make a buck. They’ll tell you honestly what needs to be done and why or why not. We’ve had them for years and very trustworthy
Just had a toilet replaced and it's working great so far. The tech, Arman, arrived early and answered all my questions. Would definitely use Howald again!
We had a great experience with Andrew! He was very informative and helped us navigate from start to finish. We will use Howald again, and hope to see Andrew again!
The serviceman was friendly and professional. He listened to what we needed and completed the work we requested.
Toilet broke on a Sat., they were here in ~ 3 hrs. Was able to install toilet in just over an hour (after getting new one). Very efficient and personable. Thanks for the great service!
I have been using Howald to replace the systems in my almost 100 year old home - gas lines, water lines, basement sink, back-flow valve in basement, toilet, faucet and new HVAC. All team members have executed a well laid out plan (eliminating decades of extra pipes and nonsensical placements). They communicate…
Now Howald has serviced me over time with a new AC, a new furnace, and a new toilet! I'm so grateful for your prompt, careful, polite and excellent-quality service! I live alone and don't always understand a problem or know what to do. You came out on a Saturday night when my furnace went out and got it going…
Austin Metzler was friendly, punctual, informative, professional, and efficient in recommending and installing a new toilet when we had to replace our old one due to leaking.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| A/C system maintenance | 163 | $39–$393 |
| Heating system maintenance | 121 | $39–$251 |
| Plumbing pipe repair | 110 | $251–$1.2k |
| HVAC system repair | 99 | $205–$959 |
| Plumbing leak detection | 92 | $57–$478 |
| Water heater installation | 79 | $1.2k–$2.8k |
| A/C system repair | 78 | $216–$807 |
