How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREHowald Heating, Air Conditioning & Plumbing
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 2,197 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Howald Heating, Air Conditioning & Plumbing for 8 kinds of job.
Howald Heating, Air Conditioning & Plumbing for water heater repair
Clear ✕All 38 Google reviews tagged “Water heater repair”
Howald always does an excellent job at a fair price. The plumber, John, was professional, knowledgeable, and fixed our issues in good time without rush or delay.
Sam is excellent… knowledgeable, professional, and takes the time to explain what he is doing and what he has learned!
Arman came the same day after another company was a no-show. He did a great job of explaining things at every step and fixed the problem for half the price of the other place. So glad to have found Howald.
It was Steve amd he was very good.
Replaced water heater in a timely, professional, efficient, and neat manner
Plumbing boss got up on my snowy roof instead of his employee to diagnose and fix a massive ice blob blocking my water heater exhaust. All fixed! I have hot water!
The team at Howald was prompt, professional and friendly.
Andrew was wonderful. Great service and communication
I’ve used Howald HVAC and plumbing for 50+ years and they have been great.
They know their trade! All around professional service for very competitive fee!! Would not consider anyone else. Dan is the man!!
Howald Heating and Dan Powers are the best!!! He was quick to get to my house when I discovered my furnace was not operating, He was diligent to find the issue and explained why the problem existed. Highly recommend Howald and Dan Powers for hvac needs
I love Howald. They do a professional job and take good care of their customers.
We are very pleased with the service we always receive from Howald and from Larry Wright and Mike Patterson! They are a trusted resource for our family! Thank you very much!!
Ive used Howald for 10 years. They have always provided professional quality service. I depend on them to make sure my home is comfortable and well maintained so I have peace of mind about the things I don’t understand. They’ve made sure I have top quality products that are well maintained and last. Their staff have…
I have been a customer for over 10 years. Howald is the easiest and best contractor I have worked with since moving to Indiana.
Dan was fantastic and the entire Howald team was so helpful in the process. Highly Recommend!
Howald’s has been taking care of my furnace/air conditioner and plumbing for around 10 years. They are great and I love their work ethic and friendly professionalism!! Thanks everyone!!!
Very friendly, prompt and knowledgeable!
truly professional, excellent quality plumber. Wont just fix some thing to make a buck. They’ll tell you honestly what needs to be done and why or why not. We’ve had them for years and very trustworthy
Absolute professionals. On time, explained entire process and no hidden or undisclosed charges.
The gentlemen who answered the service call was polite and well informed . Would definitely recommend this young man and the company he works for . 👍
Excellent service at a reasonable price!! I highly recommend Howald!!
Very professional, courteous and extremely informative Very helpful,, Very pleased with service
Thorough, professional, effective support
Arman - was ver kind and easy to work with. He was professional and had great attention to detail. Thanks Arman
I always have received good service and quality products. The plember was efficient, knowledgeable and friendly and he fixed my problem!
Arman was thorough and professional. He took time to diagnose the problem then explained my options. He completed the work in a timely manner. He was very personable and friendly. I was very happy with his service.
Our water heater has started leaking. They came out to inspect it and help with selecting new equipment. Very helpful and insightful. Very quick to come out too!
Dustin did a fantastic job for us. He did high quality work, was very engaging and had great customer service. He explained to us what he was doing and why he needed to do it. He was very respectful and made a stressful experience positive for us.
The pilot light on my water heater wasn’t working. I called around 4:30 on Tuesday and and they were able to send someone by the end of the following day! Arman was professional, friendly and competent! He got the problem fixed and was so kind to spend the time explaining to me the issues (even though it was already…
Arman checked out leak in water heater, sump pump operation and loose fitting hot water dispenser in kitchen. He explained the options on each of the services and was very knowledgeable.
He was very good and explained the problem.
Water heater died. Sam contacted us. Advised what we needed to stop the leak. Then came to house to make sure everything was OK. Very professional. Now guy. Gave us an estimate for a new water heater.
Now Howald has serviced me over time with a new AC, a new furnace, and a new toilet! I'm so grateful for your prompt, careful, polite and excellent-quality service! I live alone and don't always understand a problem or know what to do. You came out on a Saturday night when my furnace went out and got it going…
Sam Byrd was on time, diagnosed the problem quickly and explained it thoroughly. He was professional, courteous and knowledgeable. The problem was fixed promptly, the price was fair and matched exactly his provided estimate. Highly recommended.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 319 | $37–$295 |
| A/C system maintenance | 163 | $39–$393 |
| Heating system maintenance | 121 | $39–$251 |
| Plumbing pipe repair | 110 | $251–$1.2k |
| HVAC system repair | 99 | $205–$959 |
| Plumbing leak detection | 92 | $57–$478 |
| Water heater installation | 79 | $1.2k–$2.8k |
| A/C system repair | 78 | $216–$807 |
