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HRMN Health

Medical clinic · Meridian, ID · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%100+30.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 54 health coachesPosition by Experts Score among all companies we track in this category. · better than 62%
5.0 ★★★★★ 160 Google reviews · 11 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
Oct 2026latest review

HRMN Health at a glance

Reviewers praise the clinic's knowledgeable providers and attentive staff who take time to explain treatments for hormone, fertility, and weight issues. Patients frequently highlight the welcoming environment and personalized care plans developed during appointments. However, some critics note that the online portal makes follow-up communication difficult and that the practice does not bill insurance, which can be a drawback for those expecting better remote support relative to the cost.

  • Google rating: 5.0 out of 5 from 160 reviews (99% five-star).
  • Reviews on this page: 160 Google reviews (143 with written comments).
  • Owner responses: the business replied to 21% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Health Coach serving Meridian, Idaho.

Data from Google, last updated October 26, 2026.

Score profile vs other health coaches

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: satisfaction.

Satisfaction97Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 97)Reliability: 100 (median 98)Momentum: 100 (median 100)
HRMN HealthHealth Coaches median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HRMN Health: 97/100 on this factor. Category median: 97.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HRMN Health: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HRMN Health: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.

Star ratings

160 Google reviews we collected

  • 5 stars15899%
  • 4 stars00%
  • 3 stars21%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 143 written reviews

  • Praise18898%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6735%
  • Would recommend4121%
  • Communication3518%
  • Quality & results2815%
  • Honesty & trust179%
  • Speed & response32%
  • Price & value11%

What customers talk about

We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Linnae was extremely knowledgeable, thorough and caring in her approach.”
  • “I would recommend HRMN Health to anyone needing the type of care they provide.”
    “I can not recommend her enough!”
  • “I was greeted with smiles and their communication with me, has been A+.”
  • “Ward was very thorough and thoughtful in his explanations of the reasons for my issues and the treatment options.”
  • “I’m so thankful for her care, knowledge, and genuine support.”
  • “Very knowledgeable staff very responsive easy to get an appointment highly recommend!”
  • “Worth every penny!”

People customers mention

  • Chelsey 19 reviews
  • Idahormones 18 reviews
  • Ward 13 reviews
  • Jamie 12 reviews
  • Ruiz 8 reviews
  • Chelsea 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Charlie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

While my interactions with the medical staff here are 4-5 stars, be warned that actually contacting them or interacting with them through their online portal is basically impossible, making follow up questions and communications difficult and frustrating. For the price, I expect a bit more.

Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Linnae was extremely knowledgeable, thorough and caring in her approach. She provided great guidance and advice and I am on my way to feeling like my best self.

LeslieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been with Jaimie for years and over the last year, have gone on a weight loss journey with her. Her guidance and support has helped me lose almost 70 pounds and now I am navigating maintenance. I know she will help me, as always, work through any issues I have and be supportive and knowledgeable, as always!

Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chelsey is a wonderfully wise and caring PA. I feel seen, understood, and valued in her care. She is on top of the game!

SharonLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

There are not enough" positives" to describe our relationship experiences with Jamie over the last 6-8 years. She listens! She has ideas that fit within the plan of care that you develop together. Her entire staff is top notch! The only drawback for us is that her practice does not bill insurance.

TawnyaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My visit today with Ashley was above and beyond. The entire visit brought me so much comfort and reassurance. The entire staff made me feel very welcome, and I’m excited to have a new plan moving forward.

Photos

Customer reviews

5.0 ★★★★★ 160 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Garett Wolfe1 reviewTotal number of Google reviews Garett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr ward and office staff are amazing.

Charlie Bachand9 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

While my interactions with the medical staff here are 4-5 stars, be warned that actually contacting them or interacting with them through their online portal is basically impossible, making follow up questions and communications difficult and frustrating. For the price, I expect a bit more.

Response from the owner · 2 months ago

Thanks for the feedback Charlie. We are a few weeks into using a new practice management software to manage all interactions with our patients. Tech transitions can be tricky. You’re correct that it should not take us two days to get back to you and we are committed to improving this process. Don’t hesitate to reach out to us if any other issues arise.

Michelle B.4 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Linnae was extremely knowledgeable, thorough and caring in her approach. She provided great guidance and advice and I am on my way to feeling like my best self.

Response from the owner · 4 months ago

Thank you for your kind words and for taking the time to share your feedback. We truly appreciate your support and are delighted to hear that you had a positive experience.

Mick McConnell3 reviewsTotal number of Google reviews Mick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great doctors that do an excellent job with care

Response from the owner · 4 months ago

Mick, it means a lot to us that you trust us with your care. Thank you for sharing your experience.

Tauni Roberts6 reviewsTotal number of Google reviews Tauni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love Chelsey and the new office is beautiful.

Response from the owner · 4 months ago

Thank you for the wonderful review! We appreciate your support and look forward to welcoming you back soon!

Leslie CannonLocal Guide · 21 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been with Jaimie for years and over the last year, have gone on a weight loss journey with her. Her guidance and support has helped me lose almost 70 pounds and now I am navigating maintenance. I know she will help me, as always, work through any issues I have and be supportive and knowledgeable, as always!

Response from the owner · 4 months ago

Thank you so much for your kind words and for sharing your experience with HRMN Health. We are honored to be part of your healthcare journey and truly appreciate the trust you have placed in our team over the years.

Heidi Summers4 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chelsey is a wonderfully wise and caring PA. I feel seen, understood, and valued in her care. She is on top of the game!

Response from the owner · 4 months ago

We appreciate you taking the time to share your experience and are grateful for the trust you place in us.

Sharon LambLocal Guide · 130 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There are not enough" positives" to describe our relationship experiences with Jamie over the last 6-8 years. She listens! She has ideas that fit within the plan of care that you develop together. Her entire staff is top notch! The only drawback for us is that her practice does not bill insurance.

Response from the owner · 5 months ago

Thank you so much for your kind words and continued trust over the years. We truly appreciate your support and are grateful to be part of your care journey. We’re also happy to hear that you’ve had such a positive experience with Jamie and the entire team!

Tawnya BanducciLocal Guide · 6 reviewsTotal number of Google reviews Tawnya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My visit today with Ashley was above and beyond. The entire visit brought me so much comfort and reassurance. The entire staff made me feel very welcome, and I’m excited to have a new plan moving forward.

Response from the owner · 5 months ago

Thank you so much for your kind words! We’re so glad Ashley and our team made you feel welcomed and supported. We’re excited to be part of your journey moving forward!

Gary Robinson9 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding doctor and staff Professional and caring service I highly recommend this office

Response from the owner · 5 months ago

Thank you so much, Gary. We truly appreciate your kind words and your trust in HRMN Health. Your support and vote of confidence mean a lot to our entire team!

HRMN Health on Google Maps →

Business details