Analyzing 9,114,0699.1M ReviewsFor 25,81525.8K Experts

Experts Reviews · Company report
HTZ Design+Build logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

HTZ Design+Build

Broadview Heights, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 255 interior designers · 5.0★ from 112 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HTZ Design+Build is better than 99% of interior designers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HTZ Design+Build is better than 98% of interior designers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HTZ Design+Build is better than 99% of interior designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HTZ Design+Build is better than 100% of interior designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HTZ Design+Build is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HTZ Design+Build is better than —% of interior designers.–
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Reviews for your job

Customers hired HTZ Design+Build for 8 kinds of job.

HTZ Design+Build for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14

All 9 Google reviews tagged “Tile work installation”

KathleenLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We’ve loved working with Nicole, Kristen, and Mike along with the crew of folks who did work in our house (Drew, Roman, Hope and others). The biggest benefit was having the design team presenting multiple designs and then tweaking things to get what really would work best for us in our space. We had to pivot once…

Reasonable priceGeneral constructionTile work installationInstall flooring
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After evaluating the possibility of constructing a new residence on our existing property, we opted to consider an alternative approach by exploring a kitchen expansion in collaboration with HTZ, a local home design and build firm. We scheduled a consultation meeting to discuss our issues, needs, and desires. Our…

Customer photo from Tim's review
Tile work installationHome renovationsBathroom remodeling
Allison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We chose HTZ to renovate our kitchen. The staff was so helpful and responsive during the design process, taking the time to ensure all our needs were captured. The quality of the work was excellent and our kitchen ever turned out better than expected. I enthusiastically recommend HTZ for any renovation needs!

Tile work installationKitchen designKitchen remodeling+ Responsiveness+ Punctuality+ Professionalism
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired HTZ to do a complete bathroom remodel and we had a great overall experience with them. My biggest problem with other contractors I hired in the past was getting them to complete the job 100%. HTZ finished our job as fast as possible in these times, completed every last detail, cleaned up, AND contacted us…

Granite countertop installationRemodelingInstall flooring+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After talking with several other contractors decided to go with HTZ. Work they performed was outstanding. Their staff is friendly, professional, courteous and timely. Our kitchen remodel went very smoothly, staff always communicated throughout the entire process and were always open to questions. Very happy with…

Custom kitchen cabinet constructionGranite countertop installationDrywall installation+ Responsiveness+ Punctuality+ Quality
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HTZ turned our space into a beautiful living space to help us to accomplish our family mission. This has been a wonderful small business to work with. They called us back from our initial contact with them, came out and assessed our project, and quoted us all in a timely fashion. Throughout the entire project…

Install flooringTile work installationKitchen cabinet design+ Responsiveness+ Punctuality+ Quality
Judith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HTZ Construction made this project effortless. They were very professional and kept us up-to-date on everything that was to take place. I now have a beautiful new kitchen. I "Highly" recommend HTZ Construction for any remodel needs.

Custom kitchen cabinet constructionGranite countertop installationRemodeling
JoyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The entire HTZ construction company is top notch. Adam and Lori, the owners, lead an excellent team of professionals! I highly recommend them and I cannot wait for our next project with them.

RemodelingDrywall installationTile work installation+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We got estimates from many companies specializing in kitchens and bathrooms. We opted to go with HTZ to do all our work. Adam and Lori were very flexible in working within our time-frame and completed the majority of the work while I was on a leave. Custom design, cabinets, back splash, paint, and counter-tops. We…

RemodelingFan installationInstall flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling12—
Tile work installation9—
Kitchen remodeling8—
Install flooring7—
Paint indoors5—
Drywall installation5—
Plumbing fixture installation5—
Kitchen design5—

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