Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Hubbell's Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%48+3.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Hubbell's Auto Repair

Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 418 Google reviews

📞 Call (319) 377-6614Request a call backWebsite ↗

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hubbell's Auto Repair is better than 91% of oil change services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hubbell's Auto Repair is better than 87% of oil change services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hubbell's Auto Repair is better than —% of oil change services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hubbell's Auto Repair is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hubbell's Auto Repair is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hubbell's Auto Repair is better than 48% of oil change services.C
48

Reviews for your job

Customers hired Hubbell's Auto Repair for 8 kinds of job.

Hubbell's Auto Repair for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Brakes”

MattLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent Service – Highly Recommend! I recently had a front brake caliper lock up on my Toyota 4Runner and decided to have Hubbell's Auto Repair handle the repairs rather than tackling the job myself. I'm very glad I did! They were able to get me in quickly, communicated exceptionally well throughout the process,…

Reasonable priceBrakesAuto battery maintenance
Janice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I so appreciated getting a ride to and from your shop. Also getting my car back in just a few hours was great. Adam was a great help in the whole situation. Keep up the good work!

Not sureBrakes
Jacob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hubbell’s comes through! I’ve always been a firm believer that you get what you pay for and like most people I hate dumping money into repairs or maintenance for my car but when something isn’t right you hope you can trust who you hand your money to. Not only has Hubbell’s done good work but I’ve had a noise issue…

Reasonable priceBrakesVehicle safety inspectionOil change
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have had various family vehicles need service and repair over the past year and even on short notice Hubbell's has been quick to get us scheduled, sometimes the same day, and back on the road at an affordable cost and minimum time. Work quality has been excellent with each visit and the customer service is always friendly!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Claire3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Was able to get in the next day for an appointment! Took care of my car fast and did a great job! Thankful for their service!

Brakes
SheriLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hubbell’s does a great job of repairing my car. Every time I go in, I can be assured that they will fix my car correctly. They are very honest and reputable and I’ve never had an issue. I highly recommend.

Great priceBrakes
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Been going to Hubbells for years. Worked on many vehicles from simple oil changes to front end rebuilds on unique vehicles. Great experiences and a great team to work with.

Great priceElectrical repairExhaustSteering & suspension repair
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

Disappointed is the word that comes to mind. Might have to look else where. Did OK on the brakes, stopped on the Check engine light. Not good at status update.

Not sureBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change53—
General repairs & maintenance23—
Engine repair17—
Vehicle Inspection12—
Transmission11—
Auto engine diagnostic11—
Tire rotations10—
Auto maintenance10—

Compare with

Christian Brothers Automotive logoChristian Brothers AutomotiveExperts Score 97Cedar Rapids · 4.96★Manley’s Mobile Service logoManley’s Mobile ServiceExperts Score 97Cedar Rapids · 4.98★John's Automotive Service logoJohn's Automotive ServiceExperts Score 91Cedar Rapids · 4.85★