Analyzing 5,844,8405.8M ReviewsFor 16,14316.1K Experts

Experts Reviews · Company report
Hubbell's Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%48+3.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Hubbell's Auto Repair

Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 418 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hubbell's Auto Repair is better than 91% of oil change services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hubbell's Auto Repair is better than 87% of oil change services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hubbell's Auto Repair is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hubbell's Auto Repair is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hubbell's Auto Repair is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hubbell's Auto Repair is better than 48% of oil change services.C
48

Reviews for your job

Customers hired Hubbell's Auto Repair for 8 kinds of job.

Hubbell's Auto Repair for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Transmission”

Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great service and did not try to oversell me!

Great priceTransmission
Gordon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service

Reasonable priceTransmission
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love Hubbells. They are friendly. Compassionate. Dedicated. When working on your vehicle is in their shop, they get to the point. Fix it right. Work with you. Very friendly! Just an overall wonderful place for your vehicle to go to get any fixings done!

Great priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Noah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was amazing, anytime I had something I needed done I called during business hours and had a direct response which is nice. They got my car in the next morning early for me so it was super flexible all around and ensured I was happy with the service. Andy and his crew were good guys to work with!

Great priceTransmissionGeneral repairs & maintenanceAuto A/C recharge
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Hubbell's is our go to source for all our vehicle needs. They provide great timely service at a fair price.

Great priceTransmissionElectrical repairSteering & suspension repair
Noel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We don't take our vehicles anywhere else. Haven't for the last 10 years. Great service, fair prices, excellent communication.

Great priceTransmission
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Although the news was not good, the staff was kind, understanding, and helpful. I appreciated the service. If any problems come up in my future Hubbell’s will be where I will go.

Great priceTransmission
Larry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hubbells always awesome and reliable.

Auto A/C rechargeAuto A/C replacementAuto brake repair
Matt4 months ago★★★★

Rating only, no written review.

Reasonable priceTransmission
Jeff5 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmission
La year ago★★★★★

Rating only, no written review.

Reasonable priceTransmission

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change53—
General repairs & maintenance23—
Engine repair17—
Vehicle Inspection12—
Transmission11—
Auto engine diagnostic11—
Tire rotations10—
Auto maintenance10—

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