PLUMBERS · HOUSTON, TX
40SCORE

Hugo Plumbing

Better than 33% of plumbers · #60 of 90

4.9★743 Google reviews
4.89★last 12 months
1.6%1–2★ in 2 yrs (avg 2.6%)
76%complaints answered

Hugo Plumbing for faucet repair

Clear ✕
Jobs reviewed23
★ on this job5.00
Usually paid$1–100
Category typical$208–$611
Rank for this job#31 / 76
Said fair88%
★★★★★ vo117493 · 2 days ago

Very happy with the work performed great people will definitely use in the future

Paid $1,400–1,600Great pricePlumbing pipe repairFaucet repairFaucet installation
★★★★★ Wayne · Edited a month ago

Very friendly and accommodating plumber, got the job done. Came over right away and did also replace a faucet. We live in a four-story townhouse and finding the blockage in our washer water output was challenging. The Hugo plumber, Luis Lopez, kept coming back until he found it and cleared it, three stories down.

Paid $400–600Reasonable priceDrain cleaningFaucet repairService not listed
★★★★★ Magaly · a month ago

I had a leak that needed to be fixed, and I’m very happy with the service I received. My friend referred me and they were quick to answer !! The technician was knowledgeable, professional, and did a great job identifying and fixing the issue. The service was handled efficiently, and everything was explained clearly.…

Drain cleaningPlumbing leak detectionFaucet repair
★★★★★ James · 2 months ago

Great service….Diego was able to quickly extract a broken Moen shower cartridge and replace it with a new cartridge. He carefully explained the process and took time to demonstrate his completed work.

Reasonable priceFaucet repairPlumbing leak repair
★★★★★ Rob · 2 months ago

Needed my kitchen faucet and it’s piping replaced due to major leaks. I called Hugo’s and they were able to send out a plumber the same day. Eternally grateful! Francisco arrived and was amazing: very polite, respectful and efficient with the repairs. Highly recommend these guys!

Faucet repairFaucet installationPlumbing leak repair
★★★★★ Lennon · Edited 3 months ago

Our water heater quit working and Hugo Plumbing came out and installed a new one.

Drain cleaningFaucet repair
★★★★★ Doug · 5 months ago

I had Hugo Plumbing come out and basically redo the messed up plumbing I had around my sink and with the garbage disposal. And the two guys Ricardo and Victoria were wonderful. They went above and beyond and ran into a mess under my sink and didn’t even flinch Both were extremely professional and do first class…

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationFaucet repair
★★★★★ Mónica · 9 months ago

I had an excellent experience with Francisco Huertas from Hugo Plumbing. He came out promptly to fix a plumbing leak and also replaced a faucet, and the entire process was smooth and professional. Francisco was knowledgeable, efficient, and took the time to explain what needed to be done. His work was clean,…

Plumbing leak detectionFaucet repairPlumbing leak repair
★★★★★ Roland · 11 months ago

Great service all around. Will definitely recommend Hugo Plumbing to friends & family.

Reasonable priceFaucet repairFaucet installation

vs category

Blue = Hugo, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (26 reviews)2024-Q2: 4.97★ (36 reviews)2024-Q3: 4.87★ (31 reviews)2024-Q4: 4.80★ (30 reviews)2025-Q1: 4.97★ (39 reviews)2025-Q2: 4.90★ (30 reviews)2025-Q3: 4.92★ (25 reviews)2025-Q4: 4.94★ (68 reviews)2026-Q1: 4.94★ (53 reviews)2026-Q2: 4.83★ (71 reviews)2026-Q3: 4.94★ (131 reviews)2026-Q4: 4.69★ (48 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$453-5% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 63%Overpriced 4%Not sure 8%

Score factors

Satisfaction
47
Reliability
55
Craft & service
13
Value
23
Momentum
45
Track record
63
Accountability
39

Praised for

Google highlights · percentile vs peers

Quality
+55 / −0
Professionalism
+61 / −0
Responsiveness
+49 / −0
Punctuality
+52 / −0
Value
+41 / −1

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