Analyzing 5,526,7515.5M ReviewsFor 15,03415K Experts

Experts Reviews · Company report
Hugo Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%55+8.3Craft & service 20%13+2.6Value 10%23+2.3Momentum 8%45+3.6Track record 7%63+4.4Accountability 5%39+2Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Hugo Plumbing

Houston, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 743 Google reviews

📞 Call (713) 409-7176Request a call backWebsite ↗

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Hugo Plumbing is better than 47% of plumbers.C
47
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Hugo Plumbing is better than 55% of plumbers.C
55
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Hugo Plumbing is better than 13% of plumbers.F
13
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hugo Plumbing is better than 23% of plumbers.D
23
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hugo Plumbing is better than 45% of plumbers.C
45
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hugo Plumbing is better than 63% of plumbers.B
63
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hugo Plumbing is better than 39% of plumbers.D
39

Reviews for your job

Customers hired Hugo Plumbing for 8 kinds of job.

Hugo Plumbing for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+

All 2 Google reviews tagged “Garbage disposal repair”

Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had the plumbers arrive on time and fix three very important problems for me at a very fair price and with extreme courtesy. Will recommend them to anyone.

Paid $1,200–1,400Great pricePlumbing pipe repairFaucet installationPlumbing leak repair
PaulLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The most important part of this review is that if you are looking for a plumbing company this is the right one for you. Francisco and Christian were without a doubt the most professional team I’ve ever witnessed in the plumbing field. They are honest with customers, great in the household, keep things clean and…

Paid $1,000+Not sureGarbage disposal installationDrain cleaningPlumbing leak detection

Price

$453-5% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair56$227–$618
Drain cleaning46$176–$580
Plumbing pipe repair40$366–$1.2k
Plumbing leak detection33$124–$656
Plumbing leak repair33$295–$1.1k
Water heater installation29$1.2k–$2.4k
Faucet repair23$208–$611
Garbage disposal installation19$383–$706

Compare with

Lifetime Plumbing logoLifetime PlumbingExperts Score 73Houston · 4.95★Tucker Plumbing LLC logoTucker Plumbing LLCExperts Score 68Houston · 4.97★Hot Water Guys logoHot Water GuysExperts Score 67Houston · 4.91★