PLUMBERS · CHICOPEE, MA
22SCORE

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical

Better than 6% of plumbers · #85 of 90

4.7★3,824 Google reviews
4.68★last 12 months
5.3%1–2★ in 2 yrs (avg 2.6%)
84%complaints answered

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for a/c system maintenance

Clear ✕
Jobs reviewed143
★ on this job4.87
Usually paid$1–100
Category typical$27–$454
Rank for this job#10 / 14
Said fair100%
★★★★★ paul · Edited a week ago

Gabe was professional, knowledgeable and courteous. Job was done in a timely manner. Respectful of our interior. Great results.

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Thane · Edited a month ago

H&D supported the warranty on our minisplit as promised. The system is now running perfectly and the service techs were great to work with.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Caitlin · Edited 3 months ago

Beyond impressed by the quality work provided by my technician during my service appointment. Gabriel Lopez took the time to explain everything and answer any questions I had in detail. Very knowledgeable when it comes to his work!

Reasonable priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent installation+ Punctuality+ Quality+ Professionalism
★★★★★ Patricia · Edited 4 months ago

Very pleased with Hunter Cain. He is very thorough and has attention to detail. He serviced my air conditioner Will definitely request him next year.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Wayne · Edited 5 months ago

Gabriel was terrific. He explained what was needed and completed the repairs. Highly recommend him.

Paid $400–500Reasonable priceA/C system maintenance+ Professionalism
★★★★★ Maureen · Edited a year ago

Great service. Prompt and professional. Strong customer service orientation. David was a great technician.

InstallationA/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Veronica · Edited a year ago

Very good service and yes he did exceed my expectations and beyond and make sure I’d understood all he was doing along the way. HD always provided a great service

Reasonable priceA/C system maintenanceService not listed
★★★★★ Jim · Edited a year ago

Fantastic service. Showed up on time. Personable and completed annual service thoroughly and quickly

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Glenn · Edited a year ago

Ramone Williams did an excellent service to prepare our furnace for the coming winter. He was thorough, professional and polite.

HVAC system maintenanceA/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hurley, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.76★ (110 reviews)2024-Q2: 4.70★ (134 reviews)2024-Q3: 4.79★ (181 reviews)2024-Q4: 4.76★ (224 reviews)2025-Q1: 4.71★ (204 reviews)2025-Q2: 4.89★ (274 reviews)2025-Q3: 4.83★ (237 reviews)2025-Q4: 4.67★ (215 reviews)2026-Q1: 4.63★ (150 reviews)2026-Q2: 4.79★ (164 reviews)2026-Q3: 4.72★ (155 reviews)2026-Q4: 4.50★ (48 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-53% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 58%Overpriced 7%Not sure 10%

Score factors

Satisfaction
1
Reliability
3
Craft & service
42
Value
12
Momentum
27
Track record
96
Accountability
58

Praised for

Google highlights · percentile vs peers

Quality
+683 / −18
Professionalism
+909 / −40
Responsiveness
+728 / −28
Punctuality
+751 / −18
Value
+446 / −26

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