PLUMBERS · CHICOPEE, MA
22SCORE

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical

Better than 6% of plumbers · #85 of 90

4.7★3,824 Google reviews
4.68★last 12 months
5.3%1–2★ in 2 yrs (avg 2.6%)
84%complaints answered

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for a/c system repair

Clear ✕
Jobs reviewed71
★ on this job4.72
Usually paid$300–400
Category typical$251–$1.2k
Rank for this job#12 / 13
Said fair100%
★★★★★ Helen · Edited 6 months ago

McCauley and his partner were professional courteous. They were clear when describing recommendations and pricing. The service call was excellent. Would highly recommend Hurley and David service.

Paid $300–400Great priceA/C system repairService not listed
★★★★★ Lscu28 · a year ago

The technician arrived on schedule. He was professional and courteous. He walked me through each step of the process and answered all my questions.

Paid $500–600Reasonable priceA/C system repairHVAC duct & vent cleaning
★★★★★ Deborah · a year ago

This Company was amazing. Techs were great. Very reliable, on time, and very organized. I really liked that they texted when they were on their way with a picture of our Tech, Moises and Angel. I would highly recommend Hurley David to everyone. Our AC Unit was damaged by a tree fall and we had to have the…

Reasonable priceA/C system dismantlementA/C system repairInstall thermostat
★★★★★ Iris · Edited a year ago

Professional and friendly Very helpful and answered all my questions. Adam was on time and completed the job I would recommend them.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeanne · Edited 2 years ago

Mark Failey arrived at the specified time and found a problem causing the system to shut down. Although we needed him to return for the same problem later in the day we were pleased with his work ethic and pleasant demeanor. The solution to the problem wasn't initially apparent due to other factors affecting the a/c…

A/C system repairService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Ben · Edited 2 years ago

Have received good service from here! The technicians have been very helpful and great.

A/C system maintenanceA/C system repair+ Punctuality+ Quality+ Professionalism
★ Michael · Edited 2 years ago

The installation was done incorrectly to begin with and it took four separate technician visits to correct. Thank goodness for Mr. Giordano. He worked for four hours today to correct the problem. This is a brand new system installed in December, 2020 and it hadn’t worked right since the installation. Whatever…

A/C system repair
★★★★★ scott · Edited 3 years ago

Adam, the technician, arrived on time, prepared and willing to do whatever was necessary to repair our system. He was knowledgeable, friendly and kept us informed at all times. His vehicle was stocked with all parts required for the repair. He was the epitome of a professional tradesman

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Emily · 3 years ago

The technician, Adam, was prompt, respectful, and explained what he was doing throughout the service call. The fact that I was able to schedule same day service was also a nice surprise.

A/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hurley, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.76★ (110 reviews)2024-Q2: 4.70★ (134 reviews)2024-Q3: 4.79★ (181 reviews)2024-Q4: 4.76★ (224 reviews)2025-Q1: 4.71★ (204 reviews)2025-Q2: 4.89★ (274 reviews)2025-Q3: 4.83★ (237 reviews)2025-Q4: 4.67★ (215 reviews)2026-Q1: 4.63★ (150 reviews)2026-Q2: 4.79★ (164 reviews)2026-Q3: 4.72★ (155 reviews)2026-Q4: 4.50★ (48 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-53% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 58%Overpriced 7%Not sure 10%

Score factors

Satisfaction
1
Reliability
3
Craft & service
42
Value
12
Momentum
27
Track record
96
Accountability
58

Praised for

Google highlights · percentile vs peers

Quality
+683 / −18
Professionalism
+909 / −40
Responsiveness
+728 / −28
Punctuality
+751 / −18
Value
+446 / −26

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