PLUMBERS · CHICOPEE, MA
22SCORE

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical

Better than 6% of plumbers · #85 of 90

4.7★3,824 Google reviews
4.68★last 12 months
5.3%1–2★ in 2 yrs (avg 2.6%)
84%complaints answered

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for heating system maintenance

Clear ✕
Jobs reviewed311
★ on this job4.80
Usually paid$1–100
Category typical$27–$282
Rank for this job#8 / 15
Said fair100%
★★★★★ Jeff · 5 days ago

Michael showed up at our house during the time slot provided. He did a thorough diagnostic of our heating system. He did some troubleshooting on the thing he thinks may be causing the issue. He went over everything in detail with me and my wife. He did offer information on H&D services. Michael was polite, thorough…

Paid $1–200Great priceVentilated ceiling installationHeating system repairHeating system maintenance
★ Susan · Edited a week ago

I do not recommend Hurley and David. I did once - gave them 5 stars and everything - but not anymore. Long story short they once again rescheduled our appointment and once again, the only way I found out was to call them to confirm said appointment. BAD BUSINESS PRACTICES. I'm furious. I booked this appointment…

Heating system maintenance
★★★★★ J&A · Edited 3 weeks ago

He was awesome, Nathan dose a wonderful job and because of him, we continue to be loyal customers.

Paid $2,000+Reasonable priceHeating system maintenance+ Responsiveness+ Professionalism
★★★★★ Linda · Edited 3 weeks ago

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical Are Extremely professional and trustworthy. I am so pleased with Nathan's explaining problems so that I would understand, I also thought I needed a new boiler but with the right parts and serviceman it works better than ever!

Paid $1,800–2,000Reasonable priceHVAC system maintenanceHeating system repairInstall thermostat
★★★★★ Robert · Edited a month ago

Yearly heating system maintenance check. Tek did a very good job checking everything and answering my questions. He found nothing wrong and I'm all set for this winter.

Paid $1–100Reasonable priceHeating system maintenance
★★★★★ Brant · Edited 2 months ago

We had HD Air here today for some maintenance on our mini split. The technician was very professional, polite, punctual, friendly, and extremely knowledgeable. We were notified ahead of time that he was on his way. He checked out the problem and informed us of the problem. He explained the solution and performed the…

Paid $1–100Great priceHVAC system maintenanceHeating system maintenance
★★★★★ C.J. · Edited 4 months ago

Antonio was extremely professional and knowledgable. He was detailed in his work and explanations. I appreciated his manner of professionalism.

Paid $1–100Great priceHeating system maintenance
★★★★★ Tia · Edited 5 months ago

Luis was my tech who serviced my annual maintenance on my furnace. He discovered some safety issues and brought me down cellar to go over everything. He was very personable and professional and I trusted his recco. He came back to do the job and when it was done he pointed out everything he did and showed me the…

Paid $1,000+Reasonable priceHeating system maintenance
★★★★★ Walter · Edited 5 months ago

Matt was ever well experienced In his job and walk me thru the maintenance for the rest of the year thanks matt

Paid $200–300Great priceHeating system maintenance+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hurley, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.76★ (110 reviews)2024-Q2: 4.70★ (134 reviews)2024-Q3: 4.79★ (181 reviews)2024-Q4: 4.76★ (224 reviews)2025-Q1: 4.71★ (204 reviews)2025-Q2: 4.89★ (274 reviews)2025-Q3: 4.83★ (237 reviews)2025-Q4: 4.67★ (215 reviews)2026-Q1: 4.63★ (150 reviews)2026-Q2: 4.79★ (164 reviews)2026-Q3: 4.72★ (155 reviews)2026-Q4: 4.50★ (48 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-53% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 58%Overpriced 7%Not sure 10%

Score factors

Satisfaction
1
Reliability
3
Craft & service
42
Value
12
Momentum
27
Track record
96
Accountability
58

Praised for

Google highlights · percentile vs peers

Quality
+683 / −18
Professionalism
+909 / −40
Responsiveness
+728 / −28
Punctuality
+751 / −18
Value
+446 / −26

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