PLUMBERS · CHICOPEE, MA
22SCORE

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical

Better than 6% of plumbers · #85 of 90

4.7★3,824 Google reviews
4.68★last 12 months
5.3%1–2★ in 2 yrs (avg 2.6%)
84%complaints answered

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for install ac

Clear ✕
Jobs reviewed82
★ on this job4.72
Usually paid$1,000+
Rank for this job#7 / 8
Said fair71%
★★★★★ Maria · Edited 5 months ago

First experience with Hurley & David I highly recommend their company. Thank you Luis, Richard and especially Matt for your honesty and professional service regarding concerns with my A/C and Heating equipment. Will be in contact soon! Maria

Not sureHeating system installationInstall AC
★★★★★ Diane · Edited 6 months ago

Ramon was great. Very thorough inspecting our air conditioner unit. He was polite, respectful and knowledgeable. We had him last year, so it was nice to see a familiar face.

A/C system dismantlementInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Steven · Edited 11 months ago

Installers were thorough and efficient . They were courteous and answered my questions. They had up and running a day after I met with salesman. I would highly recommend

Reasonable priceHeating system installationInstall AC
★★★★★ Doug · a year ago

Well... I am the 3,311 satisfied customer. We had no heat and the AC died in the summer. I called and within 24 hours I had a brand new system. They also gave me a veteran discount and a bundle discount. This is a company that I will only deal with for any future business.

Paid $1,000+Great priceHeating system installationInstall AC
★★★★★ Jim · Edited a year ago

Fantastic service. Showed up on time. Personable and completed annual service thoroughly and quickly

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Glenn · Edited a year ago

Ramone Williams did an excellent service to prepare our furnace for the coming winter. He was thorough, professional and polite.

HVAC system maintenanceA/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · Edited a year ago

Your technician's were great. Very courteous and pleasant. I would recommend this business to anyone who needs a furnace or central air conditioner .

Install ACService not listed
★★★★★ Janice · Edited 2 years ago

Gabriel Lopez, served my heating system today. He was very knowledgeable in his work and very respectful, also asked questions if I had any concerns that he could address. His concern about me as a customer and making me feel like I was his top priority has made me want to request him for future serving of all my…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Lori · Edited 2 years ago

Ramone was very personable and professional. Hurley and David is the place to go for your service!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hurley, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.76★ (110 reviews)2024-Q2: 4.70★ (134 reviews)2024-Q3: 4.79★ (181 reviews)2024-Q4: 4.76★ (224 reviews)2025-Q1: 4.71★ (204 reviews)2025-Q2: 4.89★ (274 reviews)2025-Q3: 4.83★ (237 reviews)2025-Q4: 4.67★ (215 reviews)2026-Q1: 4.63★ (150 reviews)2026-Q2: 4.79★ (164 reviews)2026-Q3: 4.72★ (155 reviews)2026-Q4: 4.50★ (48 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-53% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 58%Overpriced 7%Not sure 10%

Score factors

Satisfaction
1
Reliability
3
Craft & service
42
Value
12
Momentum
27
Track record
96
Accountability
58

Praised for

Google highlights · percentile vs peers

Quality
+683 / −18
Professionalism
+909 / −40
Responsiveness
+728 / −28
Punctuality
+751 / −18
Value
+446 / −26

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