How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%62+15Value 14%81+11.5Replies to reviews 7%100+7.1Craft & service penalty68−3.2Momentum penalty94−0.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREHurley & David - Air Conditioning, Heating, Plumbing, & Electrical
Chicopee, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.7★ from 3,824 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Reviews for your job
Customers hired Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for 8 kinds of job.
Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for HVAC system maintenance
Clear ✕All 382 Google reviews tagged “HVAC system maintenance” · showing 160
Lawrence was fantastic. Very knowledgeable and professional.
Larry was professional, courteous and efficient. He answered all my questions. Excellent experience as always with HDAIR.
Service Tech Michael was punctual, courtesy, knowledgeable, and answered all questions I asked about my service experience.
Excellent service by Antonio, my HVAC technician.
Attention to detail! Amazing customer service and everything was explained to me in detail. Would 100% recommend Hurley & David to anyone looking for HVAC services
Larry Vargas was very friendly and respectful. As all of the technicians from H&D who have serviced my systems, Larry did a through, clean and efficient job.
Tech was thorough and very courteous
Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical Are Extremely professional and trustworthy. I am so pleased with Nathan's explaining problems so that I would understand, I also thought I needed a new boiler but with the right parts and serviceman it works better than ever!
Alex, Austin, and Moe of Hurley and David Air were outstanding. They were knowledgeable and very professional. They noticed that the original job spec would be awkward and I probably wouldn’t like the look of the final layout. Their honesty saved me a ton of money and heartache. They came back to complete the…
I’m quite pleased with the service that the HD technician performed on our H Vac system. I was mostly impressed by his ability to communicate to me concerns regarding the negative impact, that a buildup of dust ,pollen , and debris could have on the function and life of our system.
Very professional and dependable.
Juan recognized major problems with my furnace, that was leaking carbon monoxide. Salesmen came the same day to discuss a new Lennox furnace, and it was installed 4 days later. Stephen and Christian were great installers--on time, extremely professional, answered all my questions, and did a superb job! I couldn't be more pleased.
Fast, friendly, thorough and explained everything
We had HD Air here today for some maintenance on our mini split. The technician was very professional, polite, punctual, friendly, and extremely knowledgeable. We were notified ahead of time that he was on his way. He checked out the problem and informed us of the problem. He explained the solution and performed the…
Beyond impressed by the quality work provided by my technician during my service appointment. Gabriel Lopez took the time to explain everything and answer any questions I had in detail. Very knowledgeable when it comes to his work!
They came and cleaned one of my splits. I have always found the H & D to have great service and professional/courteous technicians. Hunter was the tech today and he was very professional and did a great job. He was also friendly and kept me aware of everything he was doing. Thank you
We have been Silver Service customers of HDAir for >15yrs & have been very satisfied. We elected recently [Sept2023] to replace our entire 23yo HVAC system with a new, blended, heat-pump + high efficiency gas furnace HVAC system. Aided by a MASS SAVE Heat Loan, HDAir's crew of 6 technicians & helpers took out our…
Excellent job. The technician was knowledgeable and informative
Antonio was extremely professional and knowledgable. He was detailed in his work and explanations. I appreciated his manner of professionalism.
Highly recommend H&D. They are professional, polite and trustworthy to do the work required. Aaron, the tech today was great. He replaced some old pipe insulation. I was very pleased with the work done.
McCauley and his partner were professional courteous. They were clear when describing recommendations and pricing. The service call was excellent. Would highly recommend Hurley and David service.
Technician was very good and knowledgeable. Exceeded expectations.
Very professional, detailed and helpful. Fully explained everything. Great work
Victor was on time and attentive! He did a great job! I would definitely recommend him!
This is the second furnace I've had installed by this company (one in May for my first floor - second today for my 2nd floor). Again, my technician, Ed, went over and above to make sure everything was done right and I was completely satisfied. I would highly recommend Hurley and David. 4/25/24.....My third…
Adam was a pleasure to do business with and troubleshot the heating system Hopefully it will prevent any problems that I may have with the system.
Ramones came to do winter checkup for the furnace. He did a great job. Very friendly and efficient.
Once again excellent response time anecdotes excellent service and tech!!
My tech was helpful...honest... and explained my system ...and explained services you have to offer
Dave was prompt, thorough, and professional!
Hurley & David were amaxing! They were so responsive and very reasonable. They commumicated constantly throughout the whole process and helped me understand what i needed. They went above and beyond! Highly recommend!
Justin was AWESOME!!
Hunter was the technician assigned to my annual heating system tune up (included in the subscription service). He was professional, knowledgeable, and transparent in work. He was at my house a year ago in training when the heating system was being installed. I am happy to see he is now fully trained and independent.
Did excellent job. I would recommend them to everyone.
Mark came and diagnosed the problem right away, got us a quote and got to work right away. Fast and efficient!
Easthampton, MA great job to the team at HD Air working weekends to meet my needs hastle free. They kept in constant touch through the whole process of diagnosis of my furnace to the final installment of the furnace. Thanks to Mark, Jay, Andrew, Joe and Henry. Great job well done. I would recommend them.
Hunter was very nice and polite, informed me of the process and was very detailed. Would absolutely recommend.
Service guy was polite and friendly. Everything was explained and very helpful with some options to look into.
The only thing that exceeded my expectations was the price of the repair.
Technician very personable. Explained everything he did and answered our questions.
Nathan was very professional and answered all my questions.
Lawrence did a great job tuning up our heating system. Is very thorough and took the time to explain everything.
Technician Mark Failey was A1. He couldn’t have been any better. What an asset he is to the company.
Hunter was very professional, friendly and thorough in his maintenance of our heating system. He showed us pictures of some areas of concern and explained possible fixes.The total experience was a 10 out of 10!
Our tech did a great job . He explained everything he was doing in detail. Made suggestions about how to improve our service. Would definitely recommend them to anyone.
The technicians started at 7:00 am we're very efficient and professional.
Technician was very nice. He answered my questions and very professional.
Tech was great he was quick yet thorough. I need to have some extensive work done but he was great giving me the news.
Lawrence Vargas was professional and explained everything that was easy to understand.
Lawrence was my technician. He was polite, friendly and knowledgeable. I would recommend HD to anyone in need of their services. The appointment operator was friendly and welcoming, too. Excellent interaction with the company.
Goo was great! He explained what was wrong the ignite her. He was able to get my father‘s furnace, restarted and gave him heat and hot water. He ordered the part that needed to be replaced! Everyone at Hurley and Davis have been amazing, Helpful and kind
Very professional technician!!
Dustin was very nice and explained what he was doing with the heater and what parts I would need. He checked to see how old my heater was turns out it's 40 years old. He showed me other parts that were worn and what it would cost to fix them. Realized it was time for a new heater. Very good experience with this…
Great service - as usual!
Mark knows what he’s doing and very knowledgeable. Thanks mark.
technician was great and professional
Timely arrival of materials and technicians. Courteous and professional staff. Work was steady, finished furnace & A/C install and test in one eight hour day! Neat and thorough cleanup upon completion of the job. Very pleased with the project and looking forward to enjoying the equipment.
Larry has done a great job. He’s knowledgeable, very professional and tells you exactly what’s going on with the job.
On time, very nice person. I dint even know you had to change or forgot to change the filter. He even emailed me everything that was done and the filter i needed. Tomorrow they doing my second house.
Sincere was very professional. He took the time to ask all the right questions and quickly dispatched Adam to diagnose the issues H & D quickly set an appointment to quote solutions.
Gio Giordano completed regular maintenance on my heating system today. He was polite friendly and respectful as well as knowledgeable and efficient! Gio even inquired about my eligibility for a replacement thermostat as part of my heating system warranty and sure enough I will receive a new thermostat compatible…
Ramone did a great job performing maintenance on my air conditioner today.
Mark, was very resourceful, educated and educating me how to do what needed to be done when step-by-step telling me everything that needed to be done to the boiler so working done I would like for him to come back at any other job that we do
GIO showed up on time and was a complete professional. He went right to my mini splint condenser outside and explained what happens in the freezing weather ( I was concerned of possible water leakage ) and it normal in good condition . He cleaned the filters inside the mini split that heats my 4 season porch . He…
Great services. Thus far eveyone who has come to service my house has done a good job. Thank You so much.
Service great as usual. Tech (Hunter) was professional, and super polite and respectful. He answered all my questions and let me know of any issues. Totally satisfied with my service today.
Our technician was great. Hope to see him in June 2025 for our scheduled system cleaning.
Very nice young man. Good service
Very pleasant experience, friendly knowledgeable technician. Positive overall.
David and whole experience truly professional from beginning to end!
Great experience - they were swamped but found a way to squeeze me in - much appreciated
Reminded of appointment. Tech name and pic texted with arrival time. Thorough, whole system checked with pics of critical parts and tech walked through the pics when done explaining what was done, and what to keep an eye on. Excellent service at good price
I’ve relied on Hurley and David for years. The technicians have all been caring and knowledgeable. Just recently Luke went above and beyond with explaining his assessment and thoroughly checking my system. I trust H&D and would recommend them.
This is the third time this company rescheduled my service due to a lack of technitions. You pay every month so that your tuneups happen on time just to have them reschedule you at the last minute. Then you have to wait well into the heating or cooling season because they overbook. DO NOT use their service if you…
The technician Luis Cruz is professional and knowledgeable. You can trust what he tells you.
My wife and l are totally satisfied with Ramone Williams performing an emergency check on our furnace today. He is definitely knowledgeable, thorough, polite and very professional. Just a phenomenal technician. Ramone took the time to explain everything to us, he just goes the extra mile on every service. I would…
Very friendly, very helpful. Great experience.
I had a furnace tech come out of Friday and a plumber come out today. Both were outstanding. Both issues were handled by these two professionals. I recommend Hurley & David fully. Thank you for the fast response and great work.
Hunter Cain was very professional and polite.
I needed the same part as the lady below. You’re not paying for the part but for the technician to diagnose and fix the problem quickly more than anything. Maybe she should have had her neighbor fix it.
The overall service experience was flawless…easy scheduling, responsive staff and technician. The service technician Nathan was professional, courteous, and friendly..
We had our annual Winter startup with Antonio. He was extremely personable, professional and informative about what he would be doing and later explained the results in a thorough manner. He also seemed to genuinely enjoy his job which is always a plus when dealing with a serviceperson.
Zack was very helpful answered all my questions and he was friendly and did a great job 👍👍👍
Ramone was very thorough and courteous. Advised us in detail of his service and recommendations for future maintenance.
The technician that came was not only a professional but a great guy.
We had our annual furnace inspection performed by , in my opinion, the best technician in the industry, Nathan. He is always professional and personable. 👍👍
They appeared at the appointed time and that did the installation in a very professional manner and cleaned up after them selves
Technician was great and thoroughly explained everything. He is knowledgeable about our account our expectations.
Larry was great. He did my heating maintenance 2nd year in a row and was thorough explaining all that went into it and answering questions I had afterwards. If it was possible to request him for every service I would
We loved our salesman Nick B he was extremely knowledgeable,polite, honest & transparent & we highly recommend him & HDAIR
Antonio arrived on time. He was friendly and very professional. Antonio is an asset to your company. I would highly recommend HD Air to all my family and friends.
Gio was very courteous and knowledgeable. He was able to answer all my questions as a first time customer.
Our technician Nate provided outstanding customer service. He was very professional and attentive to our heating and cooling needs.
We always ask for Gio because he’s personable, efficient, explains everything, is on time and cleans up after himself.
Gio was very thorough and professional
Ramone did a great job. Everything was great.
I was pleased with my experience and technician Hunter.
Macaulay Kressier was out standing . Very professional , polite seems very knowledgeable and confident on doing his job. I would not hesitate to have him come again! Macaulay thank you !!
Got the info I didn't want - need to replace 2002 hardware, but he explained very clearly the degradation of all the important systems that led to the recommendation
Nathan was very good at checking my heating system ! Also keeping me informed as to what he was doing . Also spoke to me about setting up a yearly check up on the whole system. Which we signed up for at his recommendation.
Gabriel Lopez did seasonal maintenance on our heating system and air conditioning system. He was prompt, on time, was friendly and professional, and we trusted him. He also changed filters and replaced pellets. The work was done in a timely fashion. We were very satisfied with Gabriel and his work. Thank you H&D!
HD has been servicing my units ( a/c and boiler since 2022.Nathan was my technician. He was so meticulous, he took his time . He explained in detail exactly what’ his doing and the end results of the maintenance. Most importantly, the first thing he did when he entered my house he put on his boot covers. “ Thank…
Ramone Williams did an excellent service to prepare our furnace for the coming winter. He was thorough, professional and polite.
Ramon was excellent & thorough! Very happy
Great service , and at a great price . Serviceman was very professional.no the technician didn't address the issue that I told him about, he also never checked the second floor thermostat. I told him that the furnace had a whistle went the second floor was on.
Hurley and David are prompt and professional. The technician who came to our home was courteous and knowledgeable. I would recommend this company and their services.
Hurley and David 100 word review. They bothered me with calls, texts. Finally I checked an email. They said I owed money. I called. I already paid a year ago. I said but nobody came. They owed me. The person agreed. We finally got a guy to come in on August 20th. Nicest. guy. ever. Polite. Fielded my questions. We…
Awesome service
Luis performed the yearly maintenance on our furnace and was extremely thorough and professional. He was extremely friendly and took the time to explain how the furnace is operating. He also recommended a new plan that would replace the gold plan that I am currently using. I believe I will be changing plans and on…
We had Gio come out and he was phenomenal!
Mark was very thorough in his inspection of our gas furnace and supplied a great deal of information that will help us going forward with repair or replacement.
Our technician was amazing. Very professional for sure. Was done in a couple of hours.
Professional and thorough
Antonio theTechnician was very good and thorough , excellent service!
We had many questions for the service technician and Larry was able to answer them all. He suggested ways to improve our air conditioning experience and reduce possible service disruptions. From his laptop he explained different components in our system with pictures of them in our attic and the outside unit. Could…
Friendly and informative
We’ve had the technician Nathan come out twice and he is awesome. Explains everything really well, very personable, and the response time to a repair need is so incredible. Our HVAC system was put in by another company but we went with HD after multiple frustrations with the other company at trying to get them to…
Always prompt and courteous service. Would def recommend them to others. Great service and great ppl.
Smooth and professional
Recently had installation of mini split system by Jimarri and Andrei. Excellent job and they were prompt, efficient and the place was spotless when they left. Great job!
Val - was simply outstanding. He saw our house at the end of 100° day and he was in good spirits, high energy, totally professional and very friendly
Hunter was great
I had Hurley & David come out to service our air conditioning system and they were great. Our first technician, Gabriel found and explained the unusual problem after a thorough inspection. He ordered the parts needed. The office staff who made our appointment kept us up to date on the parts ordered and contacted us…
The tech was very good explain what had to be done and went about and beyond to make sure was done correct
Excellent service
Superb experience. Technician was perfectly professional, courteous, and knowledgeable. Far exceeded expectations which has not always been the case in the past i.e. not trying to upsell products.
Steve “Gio” Giordano from Hurley David Air Conditioning and Heating performed the seasonal maintenance on the AC system at our home on June 11, 2025. Steve is a talented and true professional and has serviced our systems for many years. It’s always a pleasure to see “ Gio”. Upon arrival he examined all aspects…
Hunter the technician was great! Did a great job explaining any issues and was extremely knowledgeable while doing a preventive maintenance call. I'll be calling Hurley and David in the future for any HVAC needs.
Hunter did a great job and explained everything. I am authorizing you to give him a nice raise in pay!! Thanks H.D.
Really nice experience with this company the HVAC TECH Luis Cruz very professional friendly and talk with clarity about any problem. Highly recommend 💯 %
Larry Vargus very pleasant. Very thorough.
Excellent communications via text by choice. They text to confirm appointment. Able to communicate prior to appointment concerning details for upcoming visit. (Bring a/c filters because I don’t buy them myself, check.) (Text me before you arrive, check) Person who performed annual maintenance was both professional…
Zach did an outstanding job. I highly recommend this company.
Professional, knowledgeable
Antonio was excellent and did a great job.
Technician was friendly and helpful and respectful of my property.
A very polite, efficient, caring & knowledgeable technician. Both my wife and I were very impressed and happy with Ramone
Technician was excellent and very professional. Definitely recommend their service.
On time polite, efficient, and knowledgeable.
Very professional and thourough Technician. Work performed as described. Polite, informative, and explains work he performed and work recommended. Technician provided excellent, knowledgable, professional, curtious service. I highly recommend HD Air Techs.
I had the pleasure of seeing Nathan again for my annual AC check/inspection… Like the first time, it was good to see him again and I knew he would do as before --- perform a superior check of my system for the upcoming summer. He is truly a wonderful individual; very professional and so dedicated to performing only…
On time, professional service. Inspection of heating system and thermostat s. Made viable suggestions with several options.
Great service tech. Ramon was very informative and professional.
Zach was polite and professional and prompt. He explained things clearly and was a pleasure to work with. HD has had consistently great service in our experience. We are sticking with them.
HD and their technician were extremely responsive and helpful. I would absolutely recommend them!
Experienced tech with a great attitude . Knowledgeable and focused .
The appointment went very well. The tech was very informative and gave some great advice!!
We had an inspection today of our heating system. Our inspector was on time, very thorough and explained the options clearly. We then scheduled an inspection of our water outlets to outside of the house for Friday this week. We expect that inspection to be of high standards of today’s inspection.
We had an amazing technician come in by the name of Nathan Westcott. He was a true professional at his job. He came in and walked us thru our boiler and how to operate it. He then was able to diagnose the issues and resolve the issues same day. He was very thorough and very knowledgeable which made us at ease with…
Zachary arrived right on time and was very professional and pleasant to deal with. He did a great job maintaining our furnace and explained what was done at the end of our appointment.
The only thing I can honestly share is that both individuals ( Nathan and Domingo )were very pleasant, profess, and honest... they made !me feel like I could trust them ..... what a Dynamic Duo!!!! I will use Hurley and David time and time again!!!!! Thank you H&D!!!!!!
Our technician Zachary was very personable and professional
Antonio was excellent - he pointed out a bunch of items that needed to be done - and he provided professional service and even emptied my humidifier. He was thorough and I was very happy with the service.
Ramon Williams was a great tech. Very informative and knowledgeable answered all my questions with kindness and was very respectful of my home.
The Tech was one of the most professional individuals I’ve ever dealt with! Everything he stated about my system and their service was clear and concise. Will absolutely be using these guys going forward!
Alex and Moe did a great job with the install of my new HVAC system. I was impressed how quick HD Air could install my system after agree on a price. Literally the next day.
Gio was extremely professional and thorough.
Antonio was great! Very professional and informative.
Our technician, Mark Failey, was professional and knowledgeable. Glad he was available to come by.
Jimarri was sooo good! Professional top to bottom. Andrew also. Clean polite friendly and they really know their stuff. What a GREAT experience. Thank you all!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 376 | $27–$251 |
| Heating system maintenance | 310 | $37–$278 |
| Heating system repair | 232 | $161–$834 |
| Heating system installation | 144 | — |
| A/C system maintenance | 143 | $27–$483 |
| HVAC system repair | 142 | $124–$818 |
| Install AC | 82 | — |
| A/C system repair | 71 | $246–$998 |
