How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%62+15Value 14%81+11.5Replies to reviews 7%100+7.1Craft & service penalty68−3.2Momentum penalty94−0.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREHurley & David - Air Conditioning, Heating, Plumbing, & Electrical
Chicopee, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.7★ from 3,824 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Reviews for your job
Customers hired Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for 8 kinds of job.
Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for install thermostat
Clear ✕All 52 Google reviews tagged “Install thermostat” · showing 20
Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical Are Extremely professional and trustworthy. I am so pleased with Nathan's explaining problems so that I would understand, I also thought I needed a new boiler but with the right parts and serviceman it works better than ever!
We have been Silver Service customers of HDAir for >15yrs & have been very satisfied. We elected recently [Sept2023] to replace our entire 23yo HVAC system with a new, blended, heat-pump + high efficiency gas furnace HVAC system. Aided by a MASS SAVE Heat Loan, HDAir's crew of 6 technicians & helpers took out our…
Great job-very professional. Took the time to answer all our questions. Very hard working man and in 100° temperatures. He is highly recommended
The men who came to do the work were very polite, considerate of my home and professional. they did a great job!
Hurley and David service people were very professional clean neat the sales person was courteous and willing to answer all our questions and the price was reasonable for the service that they perform
It was a new heating system, they were great very friendly and knowledgeable, great job guys was Christian and im sorry can't remember other guys name, but both were great, you need work done call hurley and david, you won't go wrong they are fantastic.
We were extremely happy with our service from HD Air! After 17 years in our Agawam home, our old AC central air unit stopped working… on the hottest day of the year! We called HD air, and they came out the next day. We loved that they text you whom is coming over and when they are on their way… that was awesome!!…
I'd give Hurley & David 4.8 stars. I had removal and installation of a/c coil and condenser and natural gas furnace. Their response time to a call, text, or email was immediate. Texts were sent for reminders of appointments and when staff were on their way that included a photo of the person to expect. Staff…
This Company was amazing. Techs were great. Very reliable, on time, and very organized. I really liked that they texted when they were on their way with a picture of our Tech, Moises and Angel. I would highly recommend Hurley David to everyone. Our AC Unit was damaged by a tree fall and we had to have the…
My thermostat had to be replaced. David did an awesome job with the installation and explained how to work it. Great job 👍🏾
I can't put it the words. That went to my house was, it was quick, everybody was very professional, they cleaned up everything and left it perfect. Also. I was explained the whole system and I understood it, I was also offered a maintenance plan if I cannot figure out certain things and wanted them to do it, great…
The service was fantastic! The service technicians were very polite and knowledgeable. Overall the experience was great.
The crew from Hurley And David did a fantastic job very knowledgeable, electrical wise very good craftsmanship in their work. A 5 ton unit almost 2700 square foot
Part 1- Elmir from sales was So helpful and informative. Thank you for everything. This is a huge decision and made me feel comfortable with my options. The team that installed the system A1 Stephen, Christian thank you and Ed too! For the gas lines. And Michelle for setting up everything and just everyone…
Replaced a dead heating system and a new thermostat.
John, Alex and Guy were good. John was the lead and showed up and was in communication about the about the project. Answered questions and was professional the whole time.
I am thrilled with the salesman, and the installers. They have been considerate. They fully explain what that are doing and what I am getting.
Awesome thanks ☺️👍
Tech was great told me everything what was going on. Boiler too old so fortunately not able to fix. Will be using them to purchase a new boiler. New update: The tech and his work partner John and everybody else that came to install the new boiler was respectful with everything. They answered every question that I…
Consult meeting with Brendon was great. Was very efficient. We will be having our heating system replaced. We didn't feel pushed to make a decision and answered all questions we had. Thank you Brendon! Nathan was fantastic. He detailed the workings of our system for us. Showed us how everything should work and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 376 | $27–$251 |
| Heating system maintenance | 310 | $37–$278 |
| Heating system repair | 232 | $161–$834 |
| Heating system installation | 144 | — |
| A/C system maintenance | 143 | $27–$483 |
| HVAC system repair | 142 | $124–$818 |
| Install AC | 82 | — |
| A/C system repair | 71 | $246–$998 |
