How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%62+15Value 14%81+11.5Replies to reviews 7%100+7.1Craft & service penalty68−3.2Momentum penalty94−0.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREHurley & David - Air Conditioning, Heating, Plumbing, & Electrical
Chicopee, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.7★ from 3,824 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Reviews for your job
Customers hired Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for 8 kinds of job.
Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for thermostat repair
Clear ✕All 22 Google reviews tagged “Thermostat repair”
Adam was great! He was patient answered questions in a way that left me less overwhelmed.Will be a repeat customer.
Great service. Prompt and professional. Strong customer service orientation. David was a great technician.
Adam, the service technician, was incredibly friendly, professional, and helpful. He made the necessary repairs and gave me advice that will improve my system for years to come.
On time, professional service. Inspection of heating system and thermostat s. Made viable suggestions with several options.
This place is great. My technician came out and arrived early. He was quick to diagnose what needed to be done. He was friendly and professional. Thank you !
My thermostat had to be replaced. David did an awesome job with the installation and explained how to work it. Great job 👍🏾
The technician, Adam, was prompt, respectful, and explained what he was doing throughout the service call. The fact that I was able to schedule same day service was also a nice surprise.
Very professional and clear courteous
Replace old router
Samuel was very professional. He gave us much needed information on how our furnace functions. Will definitely contact this company for future service.
I am reviewing only my recent experience on a service call with technician Andrew. He is extremely professional. He's helped us with 2 service calls over the past year and each time was prompt, courteous, and went above and beyond to solve our issue. I have concerns otherwise with HD but not with their service.
Fuse was blown by a third party when attempting to change out the thermostat. Samuel Santiago with Hurley and David was able to diagnose and repair within minutes of his arrival. Will definitely be using him for future repairs/maintenance.
I've used Hurley and David since I bought my home 4 years ago. They always come without delay! I've decided to get a new furnace, and I wouldn't trust anyone else to install it!
Technician Khaled Was excellent and a true professional I highly recommend Him to anyone that would need service thanks for sending him over HD Air 🙂👍
Jorge came on a repair call and alerted me to the fact that our whole central air system was not functional. He let me know it would be costly for a repair that would need a replacement soon after so I went with HD to replace and install a new system. They were fast, courteous and professional. Having Jorge help…
Kurtis is knowledgeable and explained everything he did to fix my system. An asset to the company. Service tech replaced condenser grill panel quickly and office had an easy scheduling process to set appointments up.
Very prompt
Steve was on time, professional, and super friendly. He explained things clearly, answered our questions, and got our heat back on. A pleasure to work with!
Excelente service. Technician Adam was on time very professional
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 376 | $27–$251 |
| Heating system maintenance | 310 | $37–$278 |
| Heating system repair | 232 | $161–$834 |
| Heating system installation | 144 | — |
| A/C system maintenance | 143 | $27–$483 |
| HVAC system repair | 142 | $124–$818 |
| Install AC | 82 | — |
| A/C system repair | 71 | $246–$998 |
