Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Huron Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Huron Automotive

Bellevue, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 60 towing services · 4.8★ from 549 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Huron Automotive is better than 85% of towing services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Huron Automotive is better than 82% of towing services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Huron Automotive is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Huron Automotive is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Huron Automotive is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Huron Automotive is better than 100% of towing services.A
100

Reviews for your job

Customers hired Huron Automotive for 8 kinds of job.

Huron Automotive for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Brakes” · showing 20

Eileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Huron Automotive did a great job on my Traverse. They are always timely and seamless on their efforts to work with customers.

Reasonable priceBrakesService not listed
TroyLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service and very friendly.

Reasonable priceAir & cabin filter replacementTire rotationsBrakes
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a number of repairs that were necessary and were long overdue! All of these repairs were completed by the afternoon! Outstanding service! Outstanding warranties! My eight year old Subaru drives like a brand new car! Thank you.

Reasonable priceGeneral repairs & maintenanceWheel alignmentBrakes
Jessie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Everyone was so nice and helpful. They got my car in and fixed in one day. Price was very reasonable. Would highly recommend.

Great priceBrakes
Cem2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was a great service. Fair prices and not pushy at all.

Reasonable priceGeneral repairs & maintenanceBrakesService not listed
Tod4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Huron Automotive was quick to diagnose the problem with faltering brakes, ordered parts, made repairs and had me safely rolling the same day. The cost for parts and labor was very reasonable. I highly recommend Huron for services needs/repairs.

Great priceSteering & suspension repairAuto engine diagnosticBrakes
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. Friendly, fair, and knowledgeable. Helpful advice, prompt appointments. Very confident that they’re taking good care of both my cars. Pleasant to deal with, and very professional and trustworthy.

Electrical repairAir & cabin filter replacementTires+ Value
john4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always professional and thorough. Definitely our go to...

TiresAuto engine diagnosticTire rotations+ Quality+ Value
Ayriel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Honest service advisors that ensure you understand the value of your investment be it with maintaining or repairing your vehicle.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
BradLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were able to get my vehicle in and new brakes installed within 3 business days of my inquiry.

Brakes
Nicki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our brakes went out and they got us in same day and fixed everything. Even gave us a loaner car to use for free. The manager understood the importance of a working vehicle for a family with small kids and a busy schedule. Dorsch ford wouldn't get us in for 3 weeks for just the diagnostic check on the breaks.

Auto brake replacementBrakes
TylerLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great and quick service at a decent price

A/C installation & repairBatteryBrakes
JimLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was driving ing along Huron when the right dro t wheel bearing went out on my 1969 Mustang. I limped into the shop and they were more than gracious. They repaired my vehicle and upgraded the front brakes to be heavier duty and higher performance. I couldn't be happier. They went above and beyond as far as I'm…

BrakesWheel alignment
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I was very pleased with the customer service I received at Huron. They called to keep me informed of the progress on the car, explained to me what needed to be done and how much it was going to cost. I requested a certain mechanic and he was the one who did the work. I’ve known him for years and trust his work. Thanks so much for everything!!!

Customer photo from Kathy's review
BrakesExhaustSteering & suspension repair
Lee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brought my vehicle in for a brake problem. Was able to get a diagnostic and repair the same day. Very reasonable in price. Would definitely recommend this repair facility. Very professional.

Brakes+ Punctuality+ Professionalism+ Value
TomLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I don't believe I was up charged they provided a courtesy car while mine was in the shop I believe they do quality work

Air & cabin filter replacementBatteryBrakes
Rob14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and thorough. Great communication with me during the job.

Brakes+ Punctuality+ Quality+ Professionalism
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

TiresBrakes
Major2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceWheel alignmentBrakes
Susanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceBrakes

Show more brakes reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 63%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change86—
Tires76—
General repairs & maintenance56—
Wheel alignment31—
Steering & suspension repair26—
Brakes24—
Tire rotations20—
Auto engine diagnostic17—

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