Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Huron Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Huron Automotive

Bellevue, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 60 towing services · 4.8★ from 549 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Huron Automotive is better than 85% of towing services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Huron Automotive is better than 82% of towing services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Huron Automotive is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Huron Automotive is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Huron Automotive is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Huron Automotive is better than 100% of towing services.A
100

Reviews for your job

Customers hired Huron Automotive for 8 kinds of job.

Huron Automotive for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 86 Google reviews tagged “Oil change” · showing 20

Олег13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

When I write a message to them to make an appointment, I get a response right away,,, I have never had a problem with their service... they treat me very nicely... I recommend them to everyone

Reasonable priceTiresGeneral repairs & maintenanceWheel alignment
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I really liked that I was sent a letter, reminding me that the brakes on my car were flagged as needing service. It felt that my safety was a concern of theirs. Good guys, good mechanics. The service not listed is replacing bulbs...turn signals, running lights, head & tail lights.

Great priceOil change
SarahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

EXCEPTIONAL SERVICE & GREAT VALUE (not the cheapest, but The BEST) I’m not a penny pincher, but a value for quality customer. This was my 1st oil change w/ Huron East and it was exceptional!🏆 I booked on-line at 9pm for a next day oil change. I could have waited, but wanted to go to the Woods to work on my short…

Reasonable priceOil change
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent work and customer service on again. This is why I come back

Great priceTiresWheel alignmentOil change
Tricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Last February I had unexpected car issues post-blizzard and found Huron Automotive. They have quick service, clear communication on costs, repairs and timelines. I appreciate that I can book online or send a quick email with a question. They make me feel safer driving in my car.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceOil change
Shawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great Service…. Friendly Staff

Not sureOil change
Dennis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Brought in a tire that had a nail in it to be plugged. Found out there was a bulge in the tire so we needed a new tire. They had the exact tire that we needed. Great service!

Great priceTiresOil change
Coleman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent experience from booking the appt online to in shop customer care. The team was friendly and professional the entire time!

Reasonable priceOil change
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very thorough and professional service Reasonably priced. Work completed in a timely manner. Would highly recommend.

Reasonable priceTiresGeneral repairs & maintenanceOil change
Al4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

As always the Huron team did a great job. I had a nail in my tire that they repaired with no problems occurring and at a great price.

Great priceTiresOil change
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always professional, friendly and upfront. A pleasure doing business with. Joe is very knowledgeable and easy to talk to

Reasonable priceOil changeTires+ Punctuality+ Quality+ Professionalism
TroyLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service and very friendly.

Reasonable priceAir & cabin filter replacementTire rotationsBrakes
PhilLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always stop here for auto service.

Reasonable priceAuto engine diagnosticBatteryOil change
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Joe and Mark are excellent to work with. I trust them with all the vehicles in my fleet.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceWheel alignment
Bethany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Friendly people and great service.

Reasonable priceOil change
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Service is always fast and everyone is so friendly. Will continue being a customer!

Reasonable priceTiresTire rotationsOil change
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service from everyone.

Tire rotationsOil change
Derrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always very informative and helpful. Excellent service and customer service.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m on my 4th vehicle at both east and west locations and service has always been exemplary. Former employer as well as current bring their vehicles for service as well and have never heard a bad thing.

Reasonable priceTiresWheel alignmentOil change
BennyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brought in car for routine service @0745 (garage starts work @0800). In my experience over the past 2 years with Huron Automatve...they are really good about getting my Nissan or Ford in on short notice for routine services if I drop it off first thing in the morning. In this case my Altima with over 120,000 miles…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment

Show more oil change reviews (66 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 63%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change86—
Tires76—
General repairs & maintenance56—
Wheel alignment31—
Steering & suspension repair26—
Brakes24—
Tire rotations20—
Auto engine diagnostic17—

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