Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Huron Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Huron Automotive

Bellevue, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 60 towing services · 4.8★ from 549 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Huron Automotive is better than 85% of towing services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Huron Automotive is better than 82% of towing services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Huron Automotive is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Huron Automotive is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Huron Automotive is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Huron Automotive is better than 100% of towing services.A
100

Reviews for your job

Customers hired Huron Automotive for 8 kinds of job.

Huron Automotive for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Steering & suspension repair”

Diane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an unusual mishap with a shock on my car. They got me in timely and fixed the problem. Always kept me in the loop. Will be back!

Reasonable priceSteering & suspension repair
Tricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Last February I had unexpected car issues post-blizzard and found Huron Automotive. They have quick service, clear communication on costs, repairs and timelines. I appreciate that I can book online or send a quick email with a question. They make me feel safer driving in my car.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceOil change
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always professional, friendly and upfront. A pleasure doing business with. Joe is very knowledgeable and easy to talk to

Reasonable priceOil changeTires+ Punctuality+ Quality+ Professionalism
cardellia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job! Good work! The front desk was very understanding and so patient very quick they did a stabilizer link on my vehicle I was in by 8am done by 10am awesome! Love it Huron will be my home for my car thank you Huron Automotive keep up the good work ❤️

Steering & suspension repair
CarolynLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always timely, always excellent service. I just went in for a quick diagnostic, and they were able to do the whole repair in under two hours. Fast, fair pricing, friendly, clearly customer service oriented.

Steering & suspension repair
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic staff and a great experience. Highly recommend

Electrical repairSteering & suspension repair
NORBERT13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always top notch service at a decent price.

Steering & suspension repair
Derrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always very informative and helpful. Excellent service and customer service.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
BennyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brought in car for routine service @0745 (garage starts work @0800). In my experience over the past 2 years with Huron Automatve...they are really good about getting my Nissan or Ford in on short notice for routine services if I drop it off first thing in the morning. In this case my Altima with over 120,000 miles…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Tod4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Huron Automotive was quick to diagnose the problem with faltering brakes, ordered parts, made repairs and had me safely rolling the same day. The cost for parts and labor was very reasonable. I highly recommend Huron for services needs/repairs.

Great priceSteering & suspension repairAuto engine diagnosticBrakes
Brad9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Highly recommended, Have been taking vehicles here for many years. They always provide a list of issues found. Explain if the issue needs to be addressed immediately and upfront price of repair.

TiresSteering & suspension repair+ Value
Ayriel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Honest service advisors that ensure you understand the value of your investment be it with maintaining or repairing your vehicle.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice and helpfull.

Steering & suspension repair
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fixed part under warranty without hassle.

Auto exhaust system repairSteering & suspension repair+ Punctuality+ Quality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always a ailable to help

General repairs & maintenanceSteering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I was very pleased with the customer service I received at Huron. They called to keep me informed of the progress on the car, explained to me what needed to be done and how much it was going to cost. I requested a certain mechanic and he was the one who did the work. I’ve known him for years and trust his work. Thanks so much for everything!!!

Customer photo from Kathy's review
BrakesExhaustSteering & suspension repair
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was great 👍. They get the job done fast and the price is very good.

Steering & suspension repair
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The suspension was making a racket. They diagnosed the problem and repaired it in a timely manner.

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are great, do great work and are very reasonable. Highly recommended!!

Air & cabin filter replacementBatteryAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
TomLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I don't believe I was up charged they provided a courtesy car while mine was in the shop I believe they do quality work

Air & cabin filter replacementBatteryBrakes
Riley8 months ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repairEngine repair
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Oil changeSteering & suspension repairWheel alignment
tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Professionalism
Nate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

ElectricalElectrical repairExhaust+ Punctuality+ Quality+ Professionalism
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Quality+ Professionalism+ Value
Xander5 years ago★★★★★

Rating only, no written review.

Steering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 63%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change86—
Tires76—
General repairs & maintenance56—
Wheel alignment31—
Steering & suspension repair26—
Brakes24—
Tire rotations20—
Auto engine diagnostic17—

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