Gutter cleaning service · Everett, WA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 127 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★207 Google reviews
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Husser Window and Gutter Cleaning as punctual, professional, and communicative, with reviews highlighting detailed work on windows, gutters, roofs, and solar panels. Recurring themes include reasonable pricing, efficient scheduling, and the owner's prompt response to inquiries. One low-star review cites a significant price increase compared to previous years, though most feedback remains positive regarding service quality and staff courtesy.
Google rating: 5.0 out of 5 from 207 reviews (99% five-star).
Reviews on this page: 207 Google reviews (193 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Husser Window and Gutter Cleaning: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Husser Window and Gutter Cleaning: 96/100 on this factor. Category median: 97.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Husser Window and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Husser Window and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Husser Window and Gutter Cleaning: 99/100 on this factor. Category median: 85.A
99
Bar = this company · dark tick = category median.
Star ratings
207 Google reviews we collected
5.0of 5
5 stars20499%
4 stars21%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 193 written reviews
99%praise
Praise38599%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3342%
Reasonable4456%
Overpriced00%
Not sure23%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10728%
Staff & attitude8522%
Speed & response6015%
Would recommend5213%
Communication4010%
Price & value308%
Honesty & trust144%
What customers talk about
We read 193 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Liam and his team did an excellent job cleaning our roof and gutters.”
“Josh was the window technician and he was pleasant, prompt, thorough and helpful.”
“They showed up on time and did the job as described.”
“Second time I have had this company for window cleaning and I will hire them AGAIN.”
“He was responsive, professional, transparent and easy to communicate with throughout the process.”
“Husser was very detailed and did a great job and very reasonably priced.”
“Liam the owner of Husser Windows and Gutter cleaning company runs an honest and down to earth operations.”
People customers mention
Liam13 reviews
Josh3 reviews
Norman3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Husser Window and Gutter Cleaning for 6 kinds of job. Pick one to see what they paid and said.
Peter1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Liam and his team did an excellent job cleaning our roof and gutters. They were even able to get a tall pergola we've never been able to figure out how to clean off ourselves.
Great price
Kevin6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Liam and team at Husser are great. They do a wonderful job cleaning gutters and removing and treating for moss on my roof. They also clean my windows and solar panels in the spring. They are easy to work with, schedule, and pay!
MarcLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our home had a detailed outdoor window cleaning this week that included window track cleaning and screen cleaning. Husser was very detailed and did a great job and very reasonably priced. They even checked for roof moss and treated one problem area as a courtesy.
PugetLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They showed up on time and did the job as described. Technician was friendly!
I would recommend them!
KathleenLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Liam the owner was very prompt and returned our inquiry. He was at our house within a day and gave us a reasonably priced bid that same day! We scheduled the work of windows, frames, tracks and screens- in and out, gutters and roof. Josh was the window technician and he was pleasant, prompt, thorough and helpful.…
Vicki5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Second time I have had this company for window cleaning and I will hire them AGAIN. That's the best recommendation I can give. Efficient, good workers, and reasonable.
Liam and his team did an excellent job cleaning our roof and gutters. They were even able to get a tall pergola we've never been able to figure out how to clean off ourselves.
Price assessment: Great price
Response from the owner · 4 days ago
Thanks so much for the 5 stars, Peter. We're so glad you were happy with the gutter cleaning, roof cleaning and moss treatment in Meadowbrook. That is a perk of carrying around these ladders - we can often get to places that are difficult to reach when we're at a service visit. We appreciate your review and look forward to working with you again.
Kevin ODonnell6 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Liam and team at Husser are great. They do a wonderful job cleaning gutters and removing and treating for moss on my roof. They also clean my windows and solar panels in the spring. They are easy to work with, schedule, and pay!
Thank you for the detailed review, Kevin! We appreciate you as well. We're so glad you were happy with the gutter cleaning, moss removal and treatment in West Seattle, and that you had an easy time with scheduling and payment.
Marc FisherLocal Guide · 16 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Our home had a detailed outdoor window cleaning this week that included window track cleaning and screen cleaning. Husser was very detailed and did a great job and very reasonably priced. They even checked for roof moss and treated one problem area as a courtesy.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · Edited 4 days ago
Thank you for the glowing review, Marc. We really appreciate you trusting us with cleaning the windows in Greenwood. And thanks for noting how detailed we were, as well as our reasonable pricing. Always happy to spot check for roof moss! We look forward to working with you again next time.
Nathan Edwards1 reviewiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Thanks for the 5 stars, Nathan! We really appreciate you having us out for comprehensive exterior cleaning, and we love to hear that you were satisfied with the moss treatment, pressure washing, exterior window cleaning and roof & gutter cleaning in Shoreline. Have a fantastic season, and we look forward to seeing you again next year!
Puget SoundLocal Guide · 68 reviewsiTotal number of Google reviews Puget has written across all businesses on Google Maps, not just this one.
They showed up on time and did the job as described. Technician was friendly!
I would recommend them!
Response from the owner · 3 weeks ago
We appreciate the review, Troy. We're happy to hear you were satisfied with the gutter cleaning in West Seattle, and that the tech was friendly, on time, and did a proper job. Thanks for recommending us, and we look forward to seeing you next time!
Kathleen GroenLocal Guide · 21 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Liam the owner was very prompt and returned our inquiry. He was at our house within a day and gave us a reasonably priced bid that same day! We scheduled the work of windows, frames, tracks and screens- in and out, gutters and roof. Josh was the window technician and he was pleasant, prompt, thorough and helpful. The completed job was excellent. We highly recommend Husser window and cleaning!
Thank you so much for this stellar review, Kathleen! We’re so glad that you were satisfied with the window cleaning, the track/frame/screen cleaning, and gutter cleaning in Shoreline. And we appreciate you noting our prompt response and reasonable pricing.
Additionally, we completely agree with you - Josh is amazing - and he always does fantastic work (as well as being a really pleasant and helpful person). Thank you for recommending us, and we look forward to working with you again!
Vicki Ducharme5 reviewsiTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Second time I have had this company for window cleaning and I will hire them AGAIN. That's the best recommendation I can give. Efficient, good workers, and reasonable.
Response from the owner · a month ago
Thank you so much for the 5 stars and the recommendation, Vicki! We sincerely appreciate you having us out to clean the interior and exterior windows in Broadmoor, and we look forward to seeing you again next year.
Kerry4 reviewsiTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
I hired Husser to clean my roof and windows and am extremely pleased with the service I received. Liam and his team were friendly, knowledgeable, and professional at every level of our interaction and they took great care to make sure my roof and gutters were properly cleaned and treated, all at a very fair price. I give Liam and Husser my strongest endorsement.
Response from the owner · a month ago
Kerry, we really appreciate the 5 stars and the endorsement. We're thrilled you were satisfied with the roof cleaning, moss treatment and moss removal in Ballard. Thanks so much for your kind words about our team and our service. We're honored you chose us, and we look forward to working with you again!
Will Frasier7 reviewsiTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Great service and amazingly detailed. Would highly recommend to anyone
Price assessment: Great price
Response from the owner · a month ago
Thank you for the stellar review, Will. We're so glad you were happy with the interior & exterior window and skylight cleaning in Lake Forest Park. Looking forward to working with you again, and until then - have a great autumn!
Lanette StaiffLocal Guide · 37 reviewsiTotal number of Google reviews Lanette has written across all businesses on Google Maps, not just this one.
Thank you for the positive review, Lanette, and for noting our commitment to great communication and fair pricing. We’re thrilled you were happy with the gutter cleaning, eco-friendly moss treatment, and complimentary roof sweep. We look forward to working with you again!
