Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
I.C. Junk logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

I.C. Junk

Manhattan, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 25 waste removal services · 5.0★ from 95 Google reviews

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Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.I.C. Junk is better than 100% of waste removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.I.C. Junk is better than 100% of waste removal services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.I.C. Junk is better than 100% of waste removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.I.C. Junk is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.I.C. Junk is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.I.C. Junk is better than —% of waste removal services.–
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Reviews for your job

Customers hired I.C. Junk for 8 kinds of job.

I.C. Junk for junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 19

All 8 Google reviews tagged “Junk removal”

David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Just used this company again, and they remain fantastic. This is the best bulk removal company in the Plainfield/Joliet area. Edit: this is an updated review, due to Google's review rules. I am a repeat customer, and every experience has been wonderful. Book this company.

Junk removal+ Responsiveness+ Punctuality+ Quality
Dave7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ivan and Crystal and the Crew were wonderful to work with! Very professional, kind and caring, each one took the time to listen to our needs. They worked very hard so we did not have to! We would recommend I.C. Junk to anyone who needs junk removal services that are reliable, honest, dedicated, affordable, and very efficient!

Furniture removalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
AlannaLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, prompt, good communication, worth the price.

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
jenniferLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a local realtor and needed a house cleaned out! These guys were responsive, easy to work with and reasonably priced! I would 100% reccomend them!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
ChristopherLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are professional and non-judgmental. I had a very heavy table, dog house and China cabinet I needed to get rid of. They were on time and didn't leave a mess. Very nice guys and affordable. I think this same company removed a hot tub for me a few years ago. Thanks so much.

Furniture removalJunk removalYard debris removal+ Professionalism+ Value
ChristineLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They came out and demolished and removed our Rainbow swingset which had begun to rot after 12+ years. The guys were polite, respectful and worked quickly. Left the area clean of any debris and made it very easy. Reasonable prices and quick to respond. Highly recommend!

Junk removal+ Responsiveness+ Punctuality+ Quality
kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive, contacted them on a Monday, had my shed cleared out by Wednesday morning. Good communication, would use again.

Electronic waste removal & disposalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality
Isabella4 years ago★★★★★

Rating only, no written review.

Junk removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal8—
Furniture removal8—
Trash removal & disposal4—
Mattress removal & disposal3—
Appliance removal & disposal3—
House & garage cleanouts3—
Yard debris removal3—
Construction debris removal2—

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