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I.C. Junk

Junk removal service · Manhattan, IL · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 35 waste removal servicesPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 95 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
49%reviews answered by the owner
Oct 2026latest review

I.C. Junk at a glance

Google reviewers rate I.C. Junk 5/5 based on 95 reviews, highlighting the company's punctuality, clear communication, and fair pricing. Customers frequently note the team's efficiency in removing large items like furniture, construction debris, and appliances, often accommodating last-minute requests or tight schedules. The service is described as professional and friendly, with no recurring criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 95 reviews (100% five-star).
  • Reviews on this page: 95 Google reviews (91 with written comments, 6 with photos).
  • Owner responses: the business replied to 49% of reviews.
  • Most recent review: October 6, 2026.
  • Service: Waste Removal Service serving Manhattan, Illinois.

Data from Google, last updated October 27, 2026.

Score profile vs other waste removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
I.C. JunkWaste Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.I.C. Junk: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.I.C. Junk: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.I.C. Junk: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.I.C. Junk: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.I.C. Junk: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

95 Google reviews we collected

  • 5 stars95100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 91 written reviews

  • Praise243100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Speed & response6527%
  • Staff & attitude5623%
  • Price & value4619%
  • Would recommend3916%
  • Quality & results198%
  • Communication156%
  • Honesty & trust42%

What customers talk about

We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “municated clearly with us in advance of the removal service, arrived on time, were kind and courteous throughout, and worked very efficiently, They re…”
  • “Came a bit early, was friendly, super fair, and cautious of not damaging anything!”
  • “Fast service, great price and they even helped move a very large enclosure from my home into my garage.”
  • “I would HIGHLY recommend this company to anyone who has items to remove!”
  • “They did a great job removing our bed, box spring, and couch!”
  • “They communicated clearly with us in advance of the removal service, arrived on time, were kind and courteous throughout, and worked very efficiently,…”
  • “The team is comprised of genuine, kind-hearted people who care about their work.”

People customers mention

  • Ivan 5 reviews
  • Removal 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired I.C. Junk for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Angel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This company is FABULOUS to work with! Came a bit early, was friendly, super fair, and cautious of not damaging anything! I would HIGHLY recommend this company to anyone who has items to remove! Thank you again!!

Taylor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So thankful for I.C. Junk, you really don't realize how much stuff you accumulate until you move out. We ended up needing to get rid of a lot of big items and they came through and cleaned it out with the quickness. They were also able to work with our budget and we were on a time crunch and they were able to make…

Sava6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service, quick and great pricing . These guys are professionals and great people to work with

Mollie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ivan and Jose were so helpful! They communicated clearly with us in advance of the removal service, arrived on time, were kind and courteous throughout, and worked very efficiently, They removed junk from out condo's basement, and we all had such a good experience with this service that we're already planning to…

Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was pleased with their service! Scheduling was easy! I highly recommend I.C. Junk !!!!

Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job removing our bed, box spring, and couch! Super easy to schedule and everyone was very friendly and helpful.

Photos

Customer reviews

5.0 ★★★★★ 95 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angel Dunne7 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company is FABULOUS to work with! Came a bit early, was friendly, super fair, and cautious of not damaging anything! I would HIGHLY recommend this company to anyone who has items to remove! Thank you again!!

Taylor PB6 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So thankful for I.C. Junk, you really don't realize how much stuff you accumulate until you move out. We ended up needing to get rid of a lot of big items and they came through and cleaned it out with the quickness. They were also able to work with our budget and we were on a time crunch and they were able to make it happen!! Definitely recommend to anyone needing to do a big clean or move out situation.

Steve Kenny6 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, quick and efficient!

Sava Dmitriev6 reviewsTotal number of Google reviews Sava has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service, quick and great pricing . These guys are professionals and great people to work with

Mollie Stone8 reviewsTotal number of Google reviews Mollie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ivan and Jose were so helpful! They communicated clearly with us in advance of the removal service, arrived on time, were kind and courteous throughout, and worked very efficiently, They removed junk from out condo's basement, and we all had such a good experience with this service that we're already planning to hire them again in the coming weeks to take away more items. It can be emotional to part with old belongings, but Ivan and Jose made the entire experience feel manageable. We can't wait to hire them again!

Liz Querido1 reviewTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was pleased with their service! Scheduling was easy! I highly recommend I.C. Junk !!!!

Robert White6 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job removing our bed, box spring, and couch! Super easy to schedule and everyone was very friendly and helpful.

Lindsey JustinLocal Guide · 41 reviewsTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ivan & Crystals Junk Removal has been extremely incredible in assisting with my project cleanups. Thank you and your team for all your help! Fast, EASY, & reliable 💪🏻🆒🙌

Casey Parker6 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing company! Fast service, great price and they even helped move a very large enclosure from my home into my garage.

Don SchultzLocal Guide · 14 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very positive interaction. A quick response to an online form asking for a price for a hot tub removal. Quickly got an estimate and the scheduling for the removal. Showed up exactly when I was told, was personable and communicative, worked quickly and efficiently. Cleaned up the area. Had the invoice quickly. Everything worked well, the communications, the job scheduling, the quality and the speed of the work, and done at a reasonable price.

I.C. Junk on Google Maps →

Business details