Experts Reviews · Company report
IBEX Roof Tacoma logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

IBEX Roof Tacoma

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 605 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IBEX Roof Tacoma is better than 94% of roof cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IBEX Roof Tacoma is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IBEX Roof Tacoma is better than 90% of roof cleaning.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired IBEX Roof Tacoma for 7 kinds of job.

IBEX Roof Tacoma for attic venting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Attic venting”

Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great company!! Tremendous job. Beautiful work!!

Paid $50,000+Great priceGutter installationRoof inspectionAttic venting
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rico was a fantastic PM! Great communication and very thorough work.

Paid $30,000–35,000Reasonable priceAttic ventingRoof installationAttic venting installation
JaneanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent job! Nick and his crew did exceptional work and delivered as promised! I would definitely recommend them to anyone needing a new roof! Most contractors that I've dealt with in the past don't deliver as promised, IBEX delivers and does excellent work! Highly recommend to anyone needing quality work!

Paid $30,000–35,000Reasonable priceAttic ventingRoof installationAttic venting installation
Rebeka9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our roof repair was very timely and professional. The technician walked me through the process and took thorough pics of the completed job. I would definitely hire Ibex again. Thanks!

Reasonable priceRoof repair for storm & wind damageRoof inspectionAttic venting
Erica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I needed a quote to see what my repairs would need to be after a leak last year that got patched by Davyn last fall as he advised I may need a roof soon. Luke came out and was VERY honest with me about how bad my roof actually was…..with photographic proof. I decided there was no time like the present and moved…

Customer photo from Erica's reviewCustomer photo from Erica's reviewCustomer photo from Erica's review
Paid $50,000+Great priceGutter installationRoof inspectionAttic venting
raga5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I BEX Roofing did a great job from the beginning to the end of the project. The project manager, Dwight, was excellent. He kept me updated every day and made sure everything went smoothly. The roofing crew was respectful, worked hard, and did a great job on the roof. They cleaned up all the mess when they finished…

Reasonable priceRoof inspectionAttic ventingRoof installation
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a really great experience from start to finish with IBEX. They were super professional and took the time to make sure we were comfortable every step of the way, as we got our roof and gutters replaced. We are super happy with the finished product, and will gladly recommend IBEX to anyone needing a new roof.…

Paid $20,000–25,000Reasonable priceGutter installationRoof inspectionAttic venting
Madison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience with IBEX Roof. They were professional, showed up when they said they would, and did an excellent job repairing our roof. The work was completed efficiently, everything was cleaned up afterward, and the quality looks amazing. We would definitely recommend them to anyone needing roof repairs!

Great priceAttic ventingRoof repairAttic venting installation
Edward7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best! Levi knocked on our door after driving by from a nearby job and spotting serious issues going on with our huge , 45-degree, 35-foot high, roof, at 22 years supposed to be a 40-year. Was not. Shingles 40-year, underlayment failed. Levi went into our huge, complex, under-roof area, assessed, and returned…

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Trisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $5,000–10,000Reasonable priceGutter installationAttic venting
Denny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Not sureRoof repair for storm & wind damageRoof inspectionAttic venting
Jason2 months ago★★★★★

Rating only, no written review.

Paid $15,000–20,000Great priceAttic ventingRoof repairAttic venting installation
Melody4 months ago★★★★★

Rating only, no written review.

Paid $25,000–30,000Great priceGutter installationRoof inspectionAttic venting
Wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Gutter installationRoof inspectionAttic venting

Price

$21k+417% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation201$14k–$32k
Roof repair92$1.1k–$6.6k
Attic venting installation29—
Roof inspection25$539–$4.1k
Gutter installation20$927–$13k
Attic venting14—
Roof repair for storm & wind damage12$927–$11k

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