Experts Reviews · Company report
IBEX Roof Tacoma logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

IBEX Roof Tacoma

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 605 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IBEX Roof Tacoma is better than 94% of roof cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IBEX Roof Tacoma is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IBEX Roof Tacoma is better than 90% of roof cleaning.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired IBEX Roof Tacoma for 7 kinds of job.

IBEX Roof Tacoma for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$25,000–30,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$539–$4.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Roof inspection” · showing 20

Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Fantastic job! Roof! Great crew! Highly recommend!?

Paid $25,000–30,000Reasonable priceRoof inspectionRoof installationAttic venting installation
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sam and Nic got the process going. Crew worked hard in not the best weather. Would recommend

Paid $30,000–35,000Reasonable priceRoof inspectionRoof installation
MK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing experience. Luke was thorough, explain the process, and took pictures inside the attic. The project manager, Dwight, was exceptional. Due to the extensive damage of mold, four leaks, and mini pen holes, the group was here within a few days of my initial call. I did not expect their quick response. As soon…

Paid $35,000–40,000Great priceRoof inspectionRoof installationAttic venting installation
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Davyn did an awesome job on our old mossy roof, moss gone, leaks repaired, new flashing on the chimney, moss killer added Real quality service for a very good price I will tell all my buddies about them

Roof repair for storm & wind damageRoof inspection
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great company!! Tremendous job. Beautiful work!!

Paid $50,000+Great priceGutter installationRoof inspectionAttic venting
GopikaLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were so nervous to get our roof done but our experience with Ibex roof was exceptional. Nick and his team were super transparent from start to finish. The team was also SO efficient, getting everything done within a couple days. Highly recommend!!!!

Paid $15,000–20,000Reasonable priceRoof inspectionRoof installation
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great crew and thank you to Sam and Nick!

Paid $25,000–30,000Reasonable priceRoof inspectionRoof installation
Brandon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Ibex replacing our almost 27 year old roof! Lonnie came out and did our initial inspection, we'd had 3 other roofing companies out in the days prior. He was the only one that physically crawled through our attic, and all of the insulation, to get pictures. He was straight forward with…

Paid $15,000–20,000Reasonable priceRoof inspectionRoof installationAttic venting installation
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The crew did a very good job. There were one or two concerns on how some of the roof came together where the valley and hip came together. The polite and curtious project manager investigated the situation and we are able to resolve the concerns.

Paid $30,000–35,000Reasonable priceRoof inspectionRoof installationAttic venting installation
Dwight5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very quick and quality work. Explained everything until it was fully understood.

Paid $35,000–40,000Reasonable priceRoof inspectionRoof installationAttic venting installation
Rebeka9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our roof repair was very timely and professional. The technician walked me through the process and took thorough pics of the completed job. I would definitely hire Ibex again. Thanks!

Reasonable priceRoof repair for storm & wind damageRoof inspectionAttic venting
Erica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I needed a quote to see what my repairs would need to be after a leak last year that got patched by Davyn last fall as he advised I may need a roof soon. Luke came out and was VERY honest with me about how bad my roof actually was…..with photographic proof. I decided there was no time like the present and moved…

Customer photo from Erica's reviewCustomer photo from Erica's reviewCustomer photo from Erica's review
Paid $50,000+Great priceGutter installationRoof inspectionAttic venting
raga5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I BEX Roofing did a great job from the beginning to the end of the project. The project manager, Dwight, was excellent. He kept me updated every day and made sure everything went smoothly. The roofing crew was respectful, worked hard, and did a great job on the roof. They cleaned up all the mess when they finished…

Reasonable priceRoof inspectionAttic ventingRoof installation
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a really great experience from start to finish with IBEX. They were super professional and took the time to make sure we were comfortable every step of the way, as we got our roof and gutters replaced. We are super happy with the finished product, and will gladly recommend IBEX to anyone needing a new roof.…

Paid $20,000–25,000Reasonable priceGutter installationRoof inspectionAttic venting
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ibex provided excellent service. Our Project Manager, Jeff Eason, was communicative, engaged, professional and went above and beyond to address concerns.

Great priceRoof inspectionRoof installationAttic venting installation
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The crew that came out was amazing in every aspect. They were professional, courteous, and took the utmost care in my entire roof replaced. I couldn't be happier with everything they did. And they finished faster than expected without and problems. I would recommend IBEX to anybody in need of a simple fix or a full replacement like mine. Nick R.

Great priceRoof inspectionRoof installationGutter cleaning
Kirsten5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys at IBEX are thorough, thoughtful, highly skilled. They came out for a roof inspection (free of charge), and while I was expecting the worst, they informed me that my roof, although old, was in pretty good shape. That a few small things could help extend the life of it. I got a quote the same day for moss…

Roof damage repairRoof inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Edward7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best! Levi knocked on our door after driving by from a nearby job and spotting serious issues going on with our huge , 45-degree, 35-foot high, roof, at 22 years supposed to be a 40-year. Was not. Shingles 40-year, underlayment failed. Levi went into our huge, complex, under-roof area, assessed, and returned…

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $30,000–35,000Reasonable priceRoof inspectionRoof installation
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Paid $20,000–25,000Reasonable priceRoof inspectionRoof installationAttic venting installation

Show more roof inspection reviews (5 more) →

Price

$21k+417% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation201$14k–$32k
Roof repair92$1.1k–$6.6k
Attic venting installation29—
Roof inspection25$539–$4.1k
Gutter installation20$927–$13k
Attic venting14—
Roof repair for storm & wind damage12$927–$11k

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