Experts Reviews · Company report
IBEX Roof Tacoma logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

IBEX Roof Tacoma

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 605 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IBEX Roof Tacoma is better than 94% of roof cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IBEX Roof Tacoma is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IBEX Roof Tacoma is better than 90% of roof cleaning.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IBEX Roof Tacoma is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired IBEX Roof Tacoma for 7 kinds of job.

IBEX Roof Tacoma for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.201
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$14k–$32k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 201 Google reviews tagged “Roof installation” · showing 20

Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Fantastic job! Roof! Great crew! Highly recommend!?

Paid $25,000–30,000Reasonable priceRoof inspectionRoof installationAttic venting installation
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sam and Nic got the process going. Crew worked hard in not the best weather. Would recommend

Paid $30,000–35,000Reasonable priceRoof inspectionRoof installation
Katherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience and service. Project Manager Dwight Gibson was incredibly helpful. Communication and follow through was timely and accurate. I knew exactly what to expect during every aspect of the project. No surprises! Alberto and his crew were efficient and respectful. Minimal disruption, kind and courteous.…

Paid $35,000–40,000Reasonable priceRoof installation
Ramon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rico and the crew was awesome with the installation of our nee roof. Stephen was great on the project, pointing out the needs for a more sufficient roof and attic ventilation. We cannot be more satisfied with our new roof. Thank you!

Paid $25,000–30,000Reasonable priceRoof installation
MK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing experience. Luke was thorough, explain the process, and took pictures inside the attic. The project manager, Dwight, was exceptional. Due to the extensive damage of mold, four leaks, and mini pen holes, the group was here within a few days of my initial call. I did not expect their quick response. As soon…

Paid $35,000–40,000Great priceRoof inspectionRoof installationAttic venting installation
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great company!! Tremendous job. Beautiful work!!

Paid $50,000+Great priceGutter installationRoof inspectionAttic venting
GopikaLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were so nervous to get our roof done but our experience with Ibex roof was exceptional. Nick and his team were super transparent from start to finish. The team was also SO efficient, getting everything done within a couple days. Highly recommend!!!!

Paid $15,000–20,000Reasonable priceRoof inspectionRoof installation
AnumeetLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick was great!

Paid $20,000–25,000Reasonable priceRoof installation
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great crew and thank you to Sam and Nick!

Paid $25,000–30,000Reasonable priceRoof inspectionRoof installation
Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with IBEX! Project manger Kyle and crew did a great job.

Paid $25,000–30,000Reasonable priceRoof installation
Lamech3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great team to work with. The process was easy. Very knowledgeable and willing to help.

Paid $25,000–30,000Reasonable priceGutter installationRoof installation
SheyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

IBEX roofing is a great company to work with! Our project manager, Nick Peregrina, was absolutely a delight to work with! He was great at communicating with me throughout the project and it was clear he really cared about our experience with his team. We did have a minor issue when the crew was leaving where they…

Paid $20,000–25,000Reasonable priceRoof installation
Brandon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Ibex replacing our almost 27 year old roof! Lonnie came out and did our initial inspection, we'd had 3 other roofing companies out in the days prior. He was the only one that physically crawled through our attic, and all of the insulation, to get pictures. He was straight forward with…

Paid $15,000–20,000Reasonable priceRoof inspectionRoof installationAttic venting installation
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The crew did a very good job. There were one or two concerns on how some of the roof came together where the valley and hip came together. The polite and curtious project manager investigated the situation and we are able to resolve the concerns.

Paid $30,000–35,000Reasonable priceRoof inspectionRoof installationAttic venting installation
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rico was a fantastic PM! Great communication and very thorough work.

Paid $30,000–35,000Reasonable priceAttic ventingRoof installationAttic venting installation
JaneanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent job! Nick and his crew did exceptional work and delivered as promised! I would definitely recommend them to anyone needing a new roof! Most contractors that I've dealt with in the past don't deliver as promised, IBEX delivers and does excellent work! Highly recommend to anyone needing quality work!

Paid $30,000–35,000Reasonable priceAttic ventingRoof installationAttic venting installation
Dwight5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very quick and quality work. Explained everything until it was fully understood.

Paid $35,000–40,000Reasonable priceRoof inspectionRoof installationAttic venting installation
Marti6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed more than just a new roof and thankfully I had Dwight as a project manager to coordinate everything and answer all my questions. Phone calls, texts, emails…he answers them all! Alberto and his crew removed my chimney, added new attic venting, and replaced my roof in two days. They were efficient and tidy…

Customer photo from Marti's reviewCustomer photo from Marti's reviewCustomer photo from Marti's reviewCustomer photo from Marti's review
Paid $50,000+Reasonable priceGutter installationRoof installationAttic venting installation
Mandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the start to the finish the process was wonderful. The communication, the tear out and the installation went without a hitch. I would highly recommend this company.

Paid $15,000–20,000Great priceRoof installation
Karrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had three roofing companies come and see us about our roof, whether we needed a full new roof or just repair. The first company, did all the right things, got on the roof took pictures and said they would get back to us with an estimate. We never heard from them again after multiple phone calls to them. The…

Gutter installationRoof installation

Show more roof installation reviews (181 more) →

Price

$21k+417% vs typical roof cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation201$14k–$32k
Roof repair92$1.1k–$6.6k
Attic venting installation29—
Roof inspection25$539–$4.1k
Gutter installation20$927–$13k
Attic venting14—
Roof repair for storm & wind damage12$927–$11k

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