How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREIBEX Roof Tacoma
Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 4.9★ from 605 Google reviews
Report card
Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired IBEX Roof Tacoma for 7 kinds of job.
IBEX Roof Tacoma for roof repair
Clear ✕All 92 Google reviews tagged “Roof repair” · showing 80
Whitney came for thorough evaluation of our roof leakage issue at the valley and Rodorigo did tireless three days work to rebuild a new valley. Great work!! Moss cleaning was also added.
Our roof repair was very timely and professional. The technician walked me through the process and took thorough pics of the completed job. I would definitely hire Ibex again. Thanks!
I needed a quote to see what my repairs would need to be after a leak last year that got patched by Davyn last fall as he advised I may need a roof soon. Luke came out and was VERY honest with me about how bad my roof actually was…..with photographic proof. I decided there was no time like the present and moved…
Dwight the project manager was very thorough, professional and transparent. The entire team from sales to finish has been excellent throughout my entire roof job. Highly recommend Ibex roofing for your roofing needs.
Job was done exactly as agreed!
Nate was great and did a wonderful job. Would definitely recommend
We had a great experience with IBEX Roof. They were professional, showed up when they said they would, and did an excellent job repairing our roof. The work was completed efficiently, everything was cleaned up afterward, and the quality looks amazing. We would definitely recommend them to anyone needing roof repairs!
We had one of the best experiences we could’ve had working with both Dorian and Rico. The guys were top notch and couldn’t asked for a better process throughout. They were super informative, straightforward and understanding through the entire process. The crew that came out meant business and were probably one of…
Thank you Nate and Logan! Very professional and courteous. They did a great job on my roof, picked up every trash and blew dust off my roof, also ran the metal detector on my yard to scan nails. Thank you IBEX! Thank you Davyn!
I was very happy to have a quick turn around time, from the time I called IBEX to the completed job. Logan was great. He kept me informed throughout the roof repair and showed me before and after pictures of the project.
Team communicated well and did a great job.
Nate did a great job
IBEX recently finished working on a roofing project for me. I appreciated each step of the process with them; the sales process was informative and not pushy (would have been a deal breaker for me), the cost estimates were not cheap, but reasonable for quality work, the project work was done professionally and seems…
Great service
Rodrigo repaired hole in roof, installed roof ventilation and fan duct. Overall great experience, arrived on time , completed work in a timely fashion and also provided great photo overview afterwards. Really impressed and would use IBEX Roofers again.
Whitney, Nate and Logan were a great team to work with for my roof repair project. Together, they delivered a high quality finished product at the estimated cost. My thanks to them and the IBEX team for another completed project on my home.
Kyle and everyone @ Ibex made the whole process of replacing my roof fast and simple. They met all my expectations and then some. Whole process only took two days and clean up was outstanding. I would highly recommend to anyone.
Nate was very customer focused and extremely professional.
Whitney and Erick were awesome. Both men were very professional and thorough. Erick took extra time explaining each step of the process to insure I didn’t have any questions or concerns. He took before, during, and after photos and went through everything with me once the work was completed. He was AMAZING!
Great job house and shop done in 3 days
I highly recommend this company, especially Nathan.
Great service.
Fantastic, professional work!
Great service from this company. Davyn,Logan,Nate and Kettner came out to fix a complex problem with my skylight and completely fixed it. Excellent quality workmanship and customer service.
Working with the INEX team was great. The roof turned out really amazing
The guys were absolutely fabulous. They came and introduced themselves to me and then got right to work on the roof. They took pictures of before and after of all the work they did on the roof...What a wonderful difference. After they were done on the roof, adding two new roof vents, cleaning gutters and cleaning…
My wife and I were very pleased with the quick, efficient and quality service 😀 that IBEX technician Nate provided on our roof, he definitely is a true professional. I would recommend IBEX Roofing for anyone looking to replace their roof.
I am incredibly happy with the service I received from Ibex roofing. It started out with great salesmanship from Luke who walked me through all of the options and discussed benefits of everything. He was very knowledgeable. The project manager Taylor was punctual, friendly and honest about everything I should expect…
The crew works very hard to make sure our roof was done properly. They ran into some surprises, through no fault of their own, and the company did everything they could to make it right. Very honest and caring company. Much appreciated!
Did everything promised and cleaned up great.
Rodrigo and Logan showed up early, were professional, documented their work and made sure to run through it with me afterwards! Would highly recommend them and Ibex.
Kyle was very prompt in coming out and on time each day. His repair took care of the problem of the flashing that was lifting to my satisfaction and I liked his cheery attitude.
Super efficient, nice, explained everything. I highly recommend them!!!
Rodrigo was fantastic! Helped repair a much needed missing part for my roof HVAC vents, replaced the old vents, and treated the roofs. Definitely a recommendation from me.
We had a great experience today as Nathan and Logan came to our home to clean our roof and do inspections. Both of the team were hard working, friendly and informative about all the work they were doing for us. We could not have had a better experience and want you to know how much we appreciate they expertise and…
Rodrigo was a 10! Came out next day after calling for leak repair. Did a thorough job of inspecting roof and providing video of all areas of concern before and after repair.
IBEX was great and Kyle and team were fantastic to work with. Fixed and clean roof and installed new gutters. T
Do not use this company!!! They tried to take advantage of my ELDERLY mother by making her think her roof was rotting out and caving in. They tried trapping her into a $24,000 roof and then said if she didn't sign a contract on the spot she'd have to pay more! Additionally, they took pictures of the "damage" and…
Excellent work with care and great communication throughout the job! I highly recommend IBEX and Rodrigo for any future jobs the need to be done! Thank you!
The Ibex Team did a super Job on our main house and two sheds. Workers were on time, efficient, professional and competent. Roof looks great and they kept us informed on site. Cleaned up daily and 100% satisfied. Johnny was the overall point of contact and when I called with any questions he answered within…
Very professional and friendly. Great service and highly recommended.
They were polite friendly they did a great job cleaning up and work on the roof was done in a professional manner
Davin, Logan and Nate were the three that worked on our roof repair. Davin did a thorough job in estimating problem areas and what would be entailed in the process of repair with costs. Logan and Nate initially came out to start with Davin helping out at the end. All were professional in their work and…
Great experience. Great job
Nate recently completed replacement of all roof related penetrations with newly upgrade painted metal 19 roof vents, 3 flapper vents and 4 tube vents while locally tieing in new shingles and sealing to ensure a leak proof like new condition. He walked me through the highly detailed work that was completed explaining…
Rodrigo Erick and Darren were fantastic to work with very knowledgeable in their field. They showed us exactly what the issues are and explained what we need to do to fix it. They also have no issues writing reports to provide to insurance companies. Thank you guys so much for all of your work will definitely refer…
Excellent service from Nate, Logan and Hanoa. They were all very professional, timely, patient, and spent time showing exactly was what needed and how it would happen. I would definitely use IBEX for any further roofing needs. Bravo!
Rodrigo was great, professional, and helpful. He got everything done in a timely manner with no mess left behind. Thank you!
Thanks so much!!
Johnny and Johnathan and the guys were very friendly and great to work with. I would recommend them and the business to my friends and family
Nate was fantastic. He was diligent, friendly and efficient. He asked me when there was something that needed changing and he explained what he was doing. Top service. Definitely recommend.
Nate came and fixed my roof after branches put holes in it. He wss amazing and did an excellent job
After all the recent heavy rains in our area, we found some water was intruding into the attic and making it's way down inside a wall to our wood floors in the living room. We felt panicked because we were about to leave on a long trip and, with the brunt of winter storms still ahead, we didn't want to chance any…
Professional, quick to respond, great communication, and they stand by their work
IBEX is a professional roofing company from first impression thru their laptop detailed presentation explaining exactly where your money will go & how they will repair roof. IBEX warranty and product is the best out there, I compared with total of 7 estimates. Outstanding workmanship, professional crew, they not…
This young man is a keeper!!! Very knowledgeable Took a great deal of time to do my estimate. Which I really appreciated.
Great communication and quick quality work
We noticed a bubble in our ceiling after a hard rain. There was a problem with our roof. We called IBEX Roof Lacey. They came out and did a thorough investigation, and then let us know what the problem was. They put a tarp on our roof until they could get it fixed, which we were grateful for since rain was in tne…
I just had my leaking roof repaired by Kettner. Who was friendly, knowledgeable and did a great job! Would definitely recommend using this company.
Wow, I am so glad that I found this company! The level of customer service and quality of work provided by Hanoa, Logan, and Davyn were outstanding! Our concrete tile roof was in dire need of cleaning and maintenence, along with a flashing repair. Every employee that came out to work on our roof had excellent…
In September, I contacted Ibex Roof about replacing the gutters on our house. All of the people I talked to were very helpful. Jayden came to our house and spent 30-60 minutes looking at the gutters and the general state of our roof. He took a number of pictures and reviewed the estimated cost of new gutters and…
Our crew from IBEX Roof did a great job of installing 2 new flapper vents as well as a new ridge vent and 3 skylights. They also replaced some damaged shingles. They were efficient, polite, very tidy, pleasant, accommodating, and good communicators. I also appreciate IBEX’s warranty of workmanship and materials for…
Excellent work both estimate and repair. Fair price.
My repair was done very promptly with pictures and full explanation of repair made.
Logan and Darren were very responsive and professional. Highly recommend!
Excellent service and turn around time from assessment to work being completed. I appreciate Davyn, Israel and Hanoa did for us. For now, five stars for sure. Of course, the true test will be after plenty of rain and shifting wind storm to come through. 😉
I found the whole experience one of professional excellence. They lived up to their motto. Communication was clear and reliable. They kept me updated through out and addressed all my questions/concerns. Project was completed efficiently with respect to my property and myself. I have no hesitation recommending IBEX.
This young man did a 5 Star job explaining what needed to be done w/my roof! He was even able to get customer service on the phone so I could set up appointment tomorrow for estimate of what it will cost etc. Very good "first contact" representative for your company!
Great company and very helpful with the roof project enjoyed working with Nathan look forward to our next project feel well taken care of and great workmanship
Davyn did a great job with our small vent repair project. He was very thorough in inspecting for issues, taking photos, and completing the work. Would use again for a future roofing project!
They did a great job at a fair price!
Smooth process and completed quickly. Elijah was great!
Great to deal with made the experience easy and very fast great company great people the product manager Taylor was very knowledgeable and extremely nice
There are many roofing companies in the greater Portland area. IBEX is easily the best. We fielded multiple quotes for our roofing project. IBEX demonstrated a level of professionalism that was unmatched. Jeff, our project manager, was excellent and easy to work with. He was sensitive to our particular needs and…
I have to say that the service that I received from Ibex was top notch. Kettner was the professional that did the work, the repairs that were needed. He was knowledgeable, polite, and had an amazing positive attitude. If you need any work done, I would highly recommend Kettner and the company, IBEX he works for. You…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 201 | $14k–$32k |
| Roof repair | 92 | $1.1k–$6.6k |
| Attic venting installation | 29 | — |
| Roof inspection | 25 | $539–$4.1k |
| Gutter installation | 20 | $927–$13k |
| Attic venting | 14 | — |
| Roof repair for storm & wind damage | 12 | $927–$11k |
