iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%81+22.9Replies to reviews 8%96+7.9Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 33 commercial cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 28%
4.9★★★★★61 Google reviews · 22 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Icleaning Services LLC 4.9 out of 5 based on 61 reviews, noting the owner responds to all feedback. Customers frequently describe the company as punctual, professional, and thorough in handling daily office maintenance, post-construction cleanup, and deep residential cleaning. Recurring themes include excellent communication, reasonable pricing, and consistent quality. The primary criticism involves a specific post-construction job where customers felt the cleaning was incomplete despite the high cost, while most other experiences highlight detailed attention and reliable scheduling.
Google rating: 4.9 out of 5 from 61 reviews (95% five-star).
Reviews on this page: 61 Google reviews (55 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 24, 2026.
Service: Commercial Cleaning Service serving Corona, California.
Data from Google, last updated October 29, 2026.
Score profile vs other commercial cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Icleaning Services LLCCommercial Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Icleaning Services LLC: 89/100 on this factor. Category median: 93.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Icleaning Services LLC: 81/100 on this factor. Category median: 93.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Icleaning Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Icleaning Services LLC: 96/100 on this factor. Category median: 55.A
96
Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
4.9of 5
5 stars5895%
4 stars23%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
99%praise
Praise12499%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3931%
Staff & attitude2722%
Would recommend2318%
Speed & response2016%
Price & value76%
Honesty & trust54%
Communication43%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We truly appreciate the hard work, professionalism, and attention to detail demonstrated by your team throughout the project.”
“The company is reliable, professional, and consistently keeps our offices clean and well maintained.”
“Highly recommend for the most difficult of situations w/seeming ease!”
“They are punctual, professional, and leave everything spotless on every visit.”
“…work up front, going over all the details of the job, charge a very fair and reasonable fee, and then go the extra mile to ensure the job is done to…”
“They provide a detailed scope of work up front, going over all the details of the job, charge a very fair and reasonable fee, and then go the extra mi…”
“Communication is excellent, and the quality of service has been consistent.”
People customers mention
Sebastian4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CClaudia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We’ve been using Icleaning Services for daily office cleaning at our location in Corona, and we’ve been very pleased with the service. The company is reliable, professional, and consistently keeps our offices clean and well maintained. Communication is excellent, and the quality of service has been consistent.
MMason6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Thank you to Sebastian and the team at Icleaning for the outstanding move-in cleaning service at our new company location. We truly appreciate the hard work, professionalism, and attention to detail demonstrated by your team throughout the project. The facility looks great, and we are very pleased with the results.…
JJuanLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This company does an amazing job! They are punctual, professional, and leave everything spotless on every visit.
Highly recommend!
JJennifer10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This family owned business is wonderful. They cleaned an unused “Florida Room” for me that had been strangely configured, and took care of an enormous amount of fall through from an unsealed part of the roof, with such gusto and precision, hard working, diligent, and care was taken. Highly recommend for the most…
SStephanie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Sebastian & Danielle worked well together as a team. Very professional, polite, & thorough. Would definitely use this company again.
AArielle11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
These folks are awesome! They helped us get our home ready for an upcoming house showing and it’s never looked this clean. I couldn’t recommend them more! They came early and were very thorough, communication was great too. Thank you for a job well done!!
We’ve been using Icleaning Services for daily office cleaning at our location in Corona, and we’ve been very pleased with the service. The company is reliable, professional, and consistently keeps our offices clean and well maintained. Communication is excellent, and the quality of service has been consistent.
Response from the owner · a month ago
Hello Claudia, thank you for sharing your experience and for trusting Icleaning Services with the daily cleaning of your offices in Corona. We appreciate the opportunity to care for your facility and the trust you have placed in us.
M
Mason Gumbleton6 reviewsiTotal number of Google reviews Mason has written across all businesses on Google Maps, not just this one.
Thank you to Sebastian and the team at Icleaning for the outstanding move-in cleaning service at our new company location. We truly appreciate the hard work, professionalism, and attention to detail demonstrated by your team throughout the project. The facility looks great, and we are very pleased with the results. We look forward to working with Icleaning again in the future.
Response from the owner · 3 months ago
Thank you very much for your feedback and, above all, for the trust you placed in us to prepare your new location. We truly appreciate your kindness and the way you collaborated with our team at all times.
We wish you great success in your new facilities and look forward to the opportunity to work together again in the future.
J
Juan ZapataLocal Guide · 11 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
This company does an amazing job! They are punctual, professional, and leave everything spotless on every visit.
Highly recommend!
Response from the owner · a year ago
Dear Juan Zapata,
Your kind words about our services truly resonate with our commitment to reliability and professionalism. Knowing you recommend us for our punctuality and meticulous care means a lot. We're delighted to consistently meet your expectations and deeply appreciate your trust in our services.
S
Sandra Nesbit4 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
I used this company( when you call you get someone in Florida named Carlos) to do POST -CONSTRUCTION cleaning. I was told they wipe down walls, clean top to bottom. They charged $702.00! I had Sebastian and two other gals and they were horrible. They didn’t clean ceiling fans, counters were dirty, bed frames were dusty, floors under tables were dirty! I should have done the white glove test when we did the walk through. Had company coming so I was busy. My mistake! Didn’t climb ladders to check ceiling fans either. Live and learn. I called Carlos and asked for partial refund. I never received anything. The workers rushed out so fast the left cleaning spray bottles! One bottle I found before they left and the second was tucked in the couch! I have photos of the rags that were used to wipe down what they should have cleaned! Disgusting! DO NOT USE THEM! They don’t care! Huge rip-off!
Response from the owner · a year ago
Dear Sandra,
I'm genuinely sorry to hear about your recent experience. Your feedback is critical, and we're committed to addressing these concerns. We strive for dependable and consistent service, and it's clear we didn't meet those standards. Please allow us another opportunity to better serve you.
A
ann beaudry5 reviewsiTotal number of Google reviews ann has written across all businesses on Google Maps, not just this one.
So easy to set up service!’ Arrived on time and did an amazing job!
Response from the owner · a year ago
Ann, Thank you so much for your review! Punctuality and quality are fundamental to us, and your satisfaction is our greatest reward. We look forward to continuing to help you in the future!
J
Jennifer Peres10 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
This family owned business is wonderful. They cleaned an unused “Florida Room” for me that had been strangely configured, and took care of an enormous amount of fall through from an unsealed part of the roof, with such gusto and precision, hard working, diligent, and care was taken. Highly recommend for the most difficult of situations w/seeming ease! I was so happy with what they were able to accomplish. And I tried to do it myself first and I know construction. It was beyond my abilities!
Thank you to the whole team! If I could give more than 5 stars I would. Am hiring them them again for another job currently. Thank you!
Response from the owner · a year ago
Jennifer, your review has truly moved us! We love proving that we don’t do what’s easy—we do what’s right. Knowing that we exceeded your expectations on this job motivates us even more to continue giving our best in every service.
We’re ready to help you with your next project!
If we could give you more than 5 stars as a client, we absolutely would!
S
Stephanie Castell1 reviewiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Sebastian & Danielle worked well together as a team. Very professional, polite, & thorough. Would definitely use this company again.
Response from the owner · a year ago
Stephanie, we’re glad that you highlighted these aspects of our team. Thank you for your trust and for sharing your experience! Whenever you need another service, we’ll be ready to do it right, as always.
A
Arielle Adornetto11 reviewsiTotal number of Google reviews Arielle has written across all businesses on Google Maps, not just this one.
These folks are awesome! They helped us get our home ready for an upcoming house showing and it’s never looked this clean. I couldn’t recommend them more! They came early and were very thorough, communication was great too. Thank you for a job well done!!
Response from the owner · a year ago
We truly appreciate your trust in us and are thrilled to have exceeded your expectations. Communication and attention to detail are always our priority! Your pet was great company while we finished our tasks, and we look forward to helping you again soon.
M
Michael Bourque10 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Outstanding service and amazingly clean!
As a professional interior designer and remodeler, I relay on iCleaning for fantastic service in cleaning my clients' homes after construction is complete. They provide a detailed scope of work up front, going over all the details of the job, charge a very fair and reasonable fee, and then go the extra mile to ensure the job is done to excellence. My clients are thrilled to see how clean and dust-free their homes are after iCleaning gets it ready for them to move back in. Everyone on the team is professional, courteous, and a pleasure to work with. Highly recommend!!
Response from the owner · a year ago
We are very grateful for the opportunity to be part of your projects! We love helping make the magnificent spaces you've designed even cleaner and more stunning. We will always be available to meet your high standards and achieve a unique result that stands out from the rest.
M
Mike Zipper10 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Outstanding service! The cleaning crew showed up on time as promised for same day, short notice service to clean an apartment. They were very thorough in assuring that everything was spotless! Excellent value for the money. I would DEFINITELY use Icleaning Services again without hesitation. 10 stars out of 5!
Response from the owner · a year ago
We love receiving reviews like yours! Our team is always ready, even on short notice. Thank you for you trust. We will be happy to assist you again whenever you need us. We hope that when she returns home, she finds it beautiful!
