Window cleaning service · Boise City, ID · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%73+5.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 44 garage cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 47%
5.0★★★★★396 Google reviews · 24 photos
98%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Idaho Premier Home Services 5/5 based on 396 reviews, with the owner responding to 9% of them. Customers frequently praise the company for punctuality, professional communication, fair pricing, and thorough window and carpet cleaning services. Recurring themes highlight friendly staff who respect property and provide efficient results. A minority of low-star reviews criticize missed spots, hard water stains, and unclear billing for interior sills or extra charges.
Google rating: 5.0 out of 5 from 396 reviews (98% five-star).
Reviews on this page: 396 Google reviews (341 with written comments, 6 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: October 13, 2026.
Service: Garage Cleaning Service serving Boise City, Idaho.
Data from Google, last updated November 1, 2026.
Score profile vs other garage cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Idaho Premier Home ServicesGarage Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Idaho Premier Home Services: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Idaho Premier Home Services: 95/100 on this factor. Category median: 95.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Idaho Premier Home Services: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Idaho Premier Home Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Idaho Premier Home Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Idaho Premier Home Services: 73/100 on this factor. Category median: 79.B
73
Bar = this company · dark tick = category median.
Star ratings
396 Google reviews we collected
5.0of 5
5 stars38798%
4 stars51%
3 stars21%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 341 written reviews
100%praise
Praise694100%
Complaints30%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price229%
Reasonable571%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results18426%
Staff & attitude18326%
Speed & response12418%
Would recommend10315%
Price & value609%
Communication254%
Honesty & trust183%
What customers talk about
We read 341 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So happy with my windows thank you to tj he did a great job”
“The employees are very professional, friendly and their work is excellent quality.”
“Premier windows arrived on time, and the young man was not only professional, but friendly and Efficient.”
“I appreciate the extra attention to detail and highly recommend.”
“Easy to schedule, good price, very responsive to all questions, and did a great job.”
“They are very professional and make it as easy as possible to schedule, communicate and get your job done.”
“Jackson has made it his personal mission to restore trust in confidence.”
People customers mention
Cleaning59 reviews
Anthony15 reviews
Jackson7 reviews
Window7 reviews
Trae6 reviews
Kyle3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Idaho Premier Home Services for 8 kinds of job. Pick one to see what they paid and said.
BBonnie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Idaho Premier Home Service cleaned our entire house windows inside and out. TJ and Brannan did a thorough and excellent job for us and we appreciate their effort.
MMax4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This is by far the best Residential Window Cleaning and Carpet Cleaning company in the Valley! Great referral programs as well when you just refer your neighbor! I got a free dinner from Fork after I referred 2 of them! $50 per person. Crazy deal! Customer for life!
Great priceInterior & exterior window cleaningCarpet steam cleaningUpholstery cleaning
JJanet6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
The employees are very professional, friendly and their work is excellent quality. In addition, the employees clean up well and are very respectful of my property.
PPennyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Great service. Windows are sparkling clean for fair price. Team is friendly and we enjoy seeing them twice a year. Highly recommend.
AAlexis1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Therin and Orlando cleaned my couch and living room rug today. They were very courteous and did a great job!
TTricia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Reliable. Good communication. Friendly. Didn’t charge for small extra things that I requested. I would definitely use them again
Idaho Premier Home Service cleaned our entire house windows inside and out. TJ and Brannan did a thorough and excellent job for us and we appreciate their effort.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · a month ago
Thank you Bonnie for the wonderful review. We are so glad TJ and Brannan did a thorough, excellent job cleaning your windows inside and out. We appreciate you recognizing their hard work and are happy you are pleased with the results.
M
Max Phillips4 reviewsiTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
This is by far the best Residential Window Cleaning and Carpet Cleaning company in the Valley! Great referral programs as well when you just refer your neighbor! I got a free dinner from Fork after I referred 2 of them! $50 per person. Crazy deal! Customer for life!
Max, thank you for the fantastic 5-star review. We’re thrilled you consider us the best in the Valley and that you enjoyed the referral program and Fork dinner reward; $50 per person is a great perk. We appreciate you being a customer for life and look forward to keeping your windows and carpets spotless for years to come.
J
Janet McNamara6 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
The employees are very professional, friendly and their work is excellent quality. In addition, the employees clean up well and are very respectful of my property.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
these guys do a great job and Kristi in the office is very helpful.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 2 months ago
Thank you for the kind review, Julia! We're thrilled to hear you had a great experience and that Kristi in the office was so helpful. We’ll pass your praise along to her and the team and look forward to serving you again.
T
Theresa Jewell HowellLocal Guide · 66 reviewsiTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Most excellent service. Kind, professional and hard working.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 2 months ago
Thank you so much for your kind words, Theresa. We’re thrilled to hear our team was professional, kind, and hardworking while providing excellent service. We appreciate your support and look forward to serving you again.
J
John BattertonLocal Guide · 48 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Positive: Punctuality, Quality, Professionalism, Value
Services: Interior & exterior window cleaning
Response from the owner · 3 months ago
Thank you so much for the recommendation! We truly appreciate you taking the time to share your experience. It means a lot to our team to know our work earned your trust. We look forward to helping you keep your home looking its best for years to come!
A
Alexis Phillips1 reviewiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Therin and Orlando cleaned my couch and living room rug today. They were very courteous and did a great job!
Response from the owner · 3 months ago
Thank you so much, Alexis! We're thrilled Therin and Orlando were courteous and did a great job cleaning your couch and living room rug. We appreciate you choosing us and look forward to helping with any future cleaning needs.