Lorie ForbusLocal Guide · 34 reviewsTotal number of Google reviews Lorie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJason is the best. Thank you.
Idaho Tax & Accounting
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%95+29.2Craft & service penalty97−0.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 135 tax preparation servicesPosition by Experts Score among all companies we track in this category. · better than 69%
5.0 ★★★★★ 22 Google reviews · 1 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Apr 2024latest review
Idaho Tax & Accounting at a glance
Google reviewers rate Idaho Tax & Accounting five stars based on twenty-two reviews, with no owner responses recorded. Clients describe the firm as professional, knowledgeable, and friendly, noting that staff members are prompt in meeting deadlines and responsive to questions regarding personal and business taxes. Recurring themes include detailed explanations, assistance with QuickBooks, and the discovery of missed deductions. No specific criticisms appear in the provided excerpts, which consist entirely of positive feedback about the service quality and reliability.
- Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
- Reviews on this page: 22 Google reviews (17 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: April 30, 2024.
- Service: Tax Preparation Service serving Boise City, Idaho.
Data from Google, last updated November 1, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Idaho Tax & Accounting: 95/100 on this factor. Category median: 91.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Idaho Tax & Accounting: 95/100 on this factor. Category median: 86.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Idaho Tax & Accounting: 97/100 on this factor. Category median: 99.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
- 5 stars22100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
- Praise18100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude844%
- Would recommend422%
- Speed & response317%
- Honesty & trust211%
- Quality & results16%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ben is knowledgeable, and is always there to answer questions.”
“…tion for me and my business partners for the past several years, and I recommend him and his team without reservation.…”
“I have worked with Ben Hartley for the past few years, he constantly keeps me in the loop with all the work he does and is very prompt about meeting deadlines.”
“He is competent, knowledgeable, professional and trustworthy.”
“Ben did a great Job on my tax return this year.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Mason Homan of Idaho Tax & Accounting is one of the best CPAs in Idaho. He has provided outstanding business accounting and business / personal tax preparation for me and my business partners for the past several years, and I recommend him and his team without reservation.
RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Jason is the best tax accountant in the world. He has been super flexible with me and also reminding me when things are due. Best in the business!
+ Professionalism
EminaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I have worked with Ben Hartley for the past few years, he constantly keeps me in the loop with all the work he does and is very prompt about meeting deadlines. Could not recommend Idaho Tax and Accounting enough, thank you for all you do!
+ Responsiveness+ Quality+ Professionalism
Admir7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
My experience with Idaho Tax and Accounting has been fantastic. Ben is knowledgeable, and is always there to answer questions. I highly recommend this firm. Thank you guys for everything!
+ Responsiveness+ Quality+ Professionalism
LindaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
David Allen is by far the best accountant we have used. He does the taxes for all of our businesses and for us personally. He is always available to answer tax questions and to assist me with Quickbooks issues.
IvyLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Ben is wonderful to work with!! He is prompt, knowledgeable, and makes me feel at ease leaving my finances in his hands. Already recommend them to multiple friends :)
Photos
Customer reviews
5.0 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
S MLocal Guide · 65 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMason Homan of Idaho Tax & Accounting is one of the best CPAs in Idaho. He has provided outstanding business accounting and business / personal tax preparation for me and my business partners for the past several years, and I recommend him and his team without reservation.
Stephanie WalkerLocal Guide · 20 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional and friendly business.
Robert KelleyLocal Guide · 18 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJason is the best tax accountant in the world. He has been super flexible with me and also reminding me when things are due. Best in the business!
- Positive: Professionalism
Emina HasanovicLocal Guide · 13 reviewsTotal number of Google reviews Emina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have worked with Ben Hartley for the past few years, he constantly keeps me in the loop with all the work he does and is very prompt about meeting deadlines. Could not recommend Idaho Tax and Accounting enough, thank you for all you do!
- Positive: Responsiveness, Quality, Professionalism, Value
Admir Susak7 reviewsTotal number of Google reviews Admir has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy experience with Idaho Tax and Accounting has been fantastic. Ben is knowledgeable, and is always there to answer questions. I highly recommend this firm. Thank you guys for everything!
- Positive: Responsiveness, Quality, Professionalism, Value
Linda Bieker ArkooshLocal Guide · 21 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid Allen is by far the best accountant we have used. He does the taxes for all of our businesses and for us personally. He is always available to answer tax questions and to assist me with Quickbooks issues.
Ivy GimmelLocal Guide · 111 reviewsTotal number of Google reviews Ivy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen is wonderful to work with!! He is prompt, knowledgeable, and makes me feel at ease leaving my finances in his hands. Already recommend them to multiple friends :)
Andres Sanchez10 reviewsTotal number of Google reviews Andres has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen was able to answer small questions I had. And it will make me use their services for any future work I need.
PJ Smith6 reviewsTotal number of Google reviews PJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have worked with David Allen for years. He is competent, knowledgeable, professional and trustworthy. I've always been completely happy with his work!
Business details
- Address: 9839 W Cable Car St #121, Boise, ID 83709
- Phone: (208) 350-6482
- Website: idahotaxandaccounting.com
- Service area: Boise City, ID