Experts Reviews · Company report
Ideal Roof & Exterior Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Ideal Roof & Exterior Pros

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 188 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Roof & Exterior Pros is better than 97% of roofing contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 91% of roofing contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Ideal Roof & Exterior Pros for 8 kinds of job.

Ideal Roof & Exterior Pros for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$3.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 64

All 23 Google reviews tagged “Gutter installation” · showing 20

Luke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jake and his team were a pleasure to work with from start to finish. Ideal did fascia repair, exterior paint, and gutter replacement. His quote was comparable to the other two bids but it’s the service and quality that sets Ideal apart. Jake was regularly checking in and expressing interest in the project. They did…

Paid $10,000–12,000Reasonable priceGutter installationRoof repair
Cao1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a full tear-off and replacement with Owens Corning TruDefinition Duration Storm shingles, along with all new roofing components. As an Owens Corning Platinum Preferred Contractor, they brought that level of quality to every step, and they made what could have been a stressful process feel, ideal.…

Roof repair for storm & wind damageGutter installationRoof inspection
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team was great to work with. They kept me informed through every step of the process. The installation was great. I highly recommend them.

Paid $20,000+Not sureGutter installationRoof inspectionRoof installation
MichelleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our neighborhood was full of damage. We used Jakes company and had outstanding service with high quality work. Our job was quite large and they did very well.

Gutter repairsRoof repair for storm & wind damageGutter installation+ Responsiveness+ Quality+ Professionalism
NANCY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just had our Hail damaged Roof and gutters replaced as well as the whole house painted by Ideal Roof and Solar. They did all the interface with our homeowners insurance company and kept us well informed along with the actual replacement/repair work that was excellent. Each team for each task was the same high…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and high quality work!

Gutter installationRoof repair for storm & wind damage+ Professionalism
ChadLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found Ideal Roofing and Solar via a friend's referral. Jake and his team have done an amazing job restoring our home, and I can't thank them enough for their work. Jake worked with us at every step of the way and took care of everything. It has been great working with Ideal and their old-school customer-service…

Attic ventingAttic venting installationAttic venting repairs
Debbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, skilled, efficient, great communicators and terrific on-the-job coverage. True to their word and available to talk through all details of the process, product, service. Highly recommend for total roofing replacement and exterior house painting.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
AfrazLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jake and Custom onside Roofing team were Great to work with on our roof replacement. The crew came out and worked an extremely long day, knocking the project out in a signal day. They cleaned up the area well and ensured we were happy with the result. Jake handled all communication with our insurance company. I'd…

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
MaryAnnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Custom Onside was great to work with. We are very happy with the result

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough good things about Custom Onside. Not only did they do a great and timely job of replacing our hail damaged roof and painting our exterior, but they helped us deal with our bank and insurance company, who were resistant to paying for the damage. Jake and Phil both went the extra mile to get us…

Gutter installationGutter repairsRoof damage repair+ Quality
IrmaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and punctual. Work completed in a timely matter as promised.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phil and Jake are the best contractors I’ve ever worked with – and I’ve had some very good ones. For starters, they are nice guys who are genuine and always looking out for the customer. Their attention to detail and prompt communication is superb. We had hail damage in 2021 and they replaced our roof and gutters…

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Danita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phil and Jake were Awesome! BEST contractors to work with they answered all my question in a timely manner they were knowledgeable and thorough. There crews did great work and were very professional. There patience’s has been greatly appreciated while working with the insurance company. I would highly recommend…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
JefLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jake and his crew are professional and knowledgeable. They do great work and provide excellent customer service. They know how to work with your insurance company and make sure everything is done according to the requirements.

Gutter installationRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
KiGI5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, really responsive and clear with communications. Did a great job with the roof and very helpful working with insurance.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Custom Onside was wonderful to work with and both Jake and Phil were very responsive and prompt to answer any questions. They also were very quick to follow up on adjusting some additional items needed for my roofing job. I would highly recommend this company for any roof or home projects. Very trustworthy and…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

i have nothing to say about Jake but good things. His business is run in a professional way but with heart. If you are looking for an honest and warm person to do your roof or take care smaller problems such as leaky spots on your roof he's your man.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jake Fairbanks and his company did a fantastic job at my home. They roofed a major remodel addition to the back patio plus replaced the house roof all while helping and dealing with solar, weather and incompetent contractor delays and logistics. Any one can put on a roof but Jakes' eye to service was beyond the…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Clayton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Phil was great with helping us through the insurance process. Then Francisco came up with the team and knocked it out in a day! . I had a good experience with them and appreciated the follow up they did.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Show more gutter installation reviews (3 more) →

Price

$15k+46% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 53%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage33$1.7k–$18k
Roof repair30$638–$8.2k
Roof inspection28$438–$11k
Gutter installation23$638–$3.8k
Gutter repairs14$371–$2.7k
Roof damage repair8$438–$2.9k
Skylight repair2$539–$4.1k

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