Experts Reviews · Company report
Ideal Roof & Exterior Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Ideal Roof & Exterior Pros

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 188 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Roof & Exterior Pros is better than 97% of roofing contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 91% of roofing contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than —% of roofing contractors.–
—

Reviews for your job

Customers hired Ideal Roof & Exterior Pros for 8 kinds of job.

Ideal Roof & Exterior Pros for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 58

All 14 Google reviews tagged “Gutter repairs”

MichelleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our neighborhood was full of damage. We used Jakes company and had outstanding service with high quality work. Our job was quite large and they did very well.

Gutter repairsRoof repair for storm & wind damageGutter installation+ Responsiveness+ Quality+ Professionalism
ChadLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found Ideal Roofing and Solar via a friend's referral. Jake and his team have done an amazing job restoring our home, and I can't thank them enough for their work. Jake worked with us at every step of the way and took care of everything. It has been great working with Ideal and their old-school customer-service…

Attic ventingAttic venting installationAttic venting repairs
ChristopherLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Custom Onside team came out to do a roof repair and repaint on our 2 storey house after the big hail last spring. They were responsive, professional, and completed the job in a timely manner. They went above and beyond and came out to do some touch up work free of charge. We were incredibly impressed with with…

Gutter repairsRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Professionalism
Debbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, skilled, efficient, great communicators and terrific on-the-job coverage. True to their word and available to talk through all details of the process, product, service. Highly recommend for total roofing replacement and exterior house painting.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Shane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend. Phil was very knowledgeable about the process and had great suggestions about what they should repair and what would be best for us to do ourselves in order to save some money. They also worked with insurance to negotiate for any additional funds needed. As a customer I really appreciate that…

Gutter repairsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
MaryAnnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Custom Onside was great to work with. We are very happy with the result

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough good things about Custom Onside. Not only did they do a great and timely job of replacing our hail damaged roof and painting our exterior, but they helped us deal with our bank and insurance company, who were resistant to paying for the damage. Jake and Phil both went the extra mile to get us…

Gutter installationGutter repairsRoof damage repair+ Quality
Danita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phil and Jake were Awesome! BEST contractors to work with they answered all my question in a timely manner they were knowledgeable and thorough. There crews did great work and were very professional. There patience’s has been greatly appreciated while working with the insurance company. I would highly recommend…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would highly recommend Custom Onside to anyone. Jake, Phil, Miguel (paint), and their crews did a superb job on our roof replacement and exterior house/fence paint project. Everyone associated with the project was extremely professional. They used quality products and helped us make informed decisions. Jake…

Gutter repairsRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jake and his team did an outstanding roof replacement and paint job on our home. He and his crew were dependable and professional. Jake’s communication and support during the whole process exceeded my expectations.

Gutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Custom Onside was wonderful to work with and both Jake and Phil were very responsive and prompt to answer any questions. They also were very quick to follow up on adjusting some additional items needed for my roofing job. I would highly recommend this company for any roof or home projects. Very trustworthy and…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Phil and his team to replace our roof before installing solar. Their pricing is competitive but more importantly they answered all the questions we had and were always prompt with communication. They completed the job quickly once the weather cooperated. Definitely recommend them.

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Custom Onside contacted me to recommend that I had roof damage. They performed my needed roof repair and gutter installation. They did a very good job and I was very pleased with their work. I recommend using their services.

Gutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
Joy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We hired Custom Onside to do repairs to our home due to damages from a hail storm and worked mostly with Jake Fairbanks. Jake is professional, thorough and pays great attention to every detail. He is also very knowledgeable of the insurance process and made the whole process stress-free! The job was completed in…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality

Price

$15k+46% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 53%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage33$1.7k–$18k
Roof repair30$638–$8.2k
Roof inspection28$438–$11k
Gutter installation23$638–$3.8k
Gutter repairs14$371–$2.7k
Roof damage repair8$438–$2.9k
Skylight repair2$539–$4.1k

Compare with