Experts Reviews · Company report
Ideal Roof & Exterior Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Ideal Roof & Exterior Pros

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 188 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Roof & Exterior Pros is better than 97% of roofing contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 91% of roofing contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Ideal Roof & Exterior Pros for 8 kinds of job.

Ideal Roof & Exterior Pros for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$11k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Roof inspection”

Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Working with a family owned business, Ideal Roof & Exterior Pros, on our roof replacement, siding and trim repairs, and gutter installation was an outstanding experience from start to finish. Look no further. Jake Fairbanks was phenomenal throughout the planning and estimating process—clear, professional,…

Roof inspectionSiding paintingRoof repair
Jarryd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake was professional, quick to respond, and found my roof problem right away. Highly recommend!​​​​​​​​​​​​​​​​

Roof inspection
VictoriaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a drip , just needed a little calking , hopefully that fixed the problem , very nice Jake inspected and fixed it at no charge. Will be calling this company if needed

Great priceRoof inspection
TadhgLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We selected Ideal for some minor repairs to the exterior of our house, siding and fascia, and they did a great job. We had selected Ideal to repair our roof after a major hail storm a few years back, where they also did a great job, so we felt confident to go with them again.

Paid $1–5,000Reasonable priceRoof inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Cao1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a full tear-off and replacement with Owens Corning TruDefinition Duration Storm shingles, along with all new roofing components. As an Owens Corning Platinum Preferred Contractor, they brought that level of quality to every step, and they made what could have been a stressful process feel, ideal.…

Roof repair for storm & wind damageGutter installationRoof inspection
Matt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jack Fairbanks explained everything and made sure he came back twice during scheduling to make my wife and I understood everything. This was seemless and it got done in a day. Even the solar panels removal and reinstall went well and with 39 panels, we were nervous. Great job Jake and team, Ideal comes highly recommended from this family.

Roof repair for storm & wind damageRoof inspectionRoof repair
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team was great to work with. They kept me informed through every step of the process. The installation was great. I highly recommend them.

Paid $20,000+Not sureGutter installationRoof inspectionRoof installation
NANCY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just had our Hail damaged Roof and gutters replaced as well as the whole house painted by Ideal Roof and Solar. They did all the interface with our homeowners insurance company and kept us well informed along with the actual replacement/repair work that was excellent. Each team for each task was the same high…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found Ideal Roofing and Solar via a friend's referral. Jake and his team have done an amazing job restoring our home, and I can't thank them enough for their work. Jake worked with us at every step of the way and took care of everything. It has been great working with Ideal and their old-school customer-service…

Attic ventingAttic venting installationAttic venting repairs
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended!!! I’ve had two roof leaks in the past month. Jake has come out quickly to diagnose the source of the problem. Despite his busy schedule and with all the recent hail damage in our area, he takes the time to ensure I am educated on what is happening, shares images from the roof, and gives a fair…

Attic venting repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Debbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, skilled, efficient, great communicators and terrific on-the-job coverage. True to their word and available to talk through all details of the process, product, service. Highly recommend for total roofing replacement and exterior house painting.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my my first online review for any service I have received/purchased in my 14 years as a homeowner. After the violent hail storm last month, many homes in our neighborhood were severely damaged. We decided that Jake and his team were not only the most qualified, but personable, professional and motivated to…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MaryAnnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Custom Onside was great to work with. We are very happy with the result

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Joanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Working with Jake and Phil has been a great experience. They worked with my insurance company to file a claim and negotiate the proper price for the work and have provided great advice whenever questions arose. The team that installed my roof--including James, their wonderful on-site manager--was really…

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough good things about Custom Onside. Not only did they do a great and timely job of replacing our hail damaged roof and painting our exterior, but they helped us deal with our bank and insurance company, who were resistant to paying for the damage. Jake and Phil both went the extra mile to get us…

Gutter installationGutter repairsRoof damage repair+ Quality
IrmaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and punctual. Work completed in a timely matter as promised.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Danita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phil and Jake were Awesome! BEST contractors to work with they answered all my question in a timely manner they were knowledgeable and thorough. There crews did great work and were very professional. There patience’s has been greatly appreciated while working with the insurance company. I would highly recommend…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
KiGI5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, really responsive and clear with communications. Did a great job with the roof and very helpful working with insurance.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Custom Onside was wonderful to work with and both Jake and Phil were very responsive and prompt to answer any questions. They also were very quick to follow up on adjusting some additional items needed for my roofing job. I would highly recommend this company for any roof or home projects. Very trustworthy and…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Phil and his team to replace our roof before installing solar. Their pricing is competitive but more importantly they answered all the questions we had and were always prompt with communication. They completed the job quickly once the weather cooperated. Definitely recommend them.

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cory and the team are doing extremely professional and prompt! His follow through and communication is 2nd to none. I really appreciated the level of communication and education that he provided for me. I will be using Cory and his team from here on out for all of our roofing needs! Give them a call if you want the best service in the industry!

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jake and everyone we dealt with were amazing. Everyone was straight forward and honest with pricing and the process and with work being done. All work was completed in a timely and professional manner. Highly recommended for any work you need done.

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Professionalism
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

i have nothing to say about Jake but good things. His business is run in a professional way but with heart. If you are looking for an honest and warm person to do your roof or take care smaller problems such as leaky spots on your roof he's your man.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A perfect job at a great price! Always on time, and actually did more than I asked for! I had them come back for some small stuff and they did a great job! I very much recommend them!

Roof inspectionRoof repair+ Quality+ Professionalism+ Value
Clayton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Phil was great with helping us through the insurance process. Then Francisco came up with the team and knocked it out in a day! . I had a good experience with them and appreciated the follow up they did.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Drew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Phil and Jake were absolutely fantastic with our recent roof inspection. Very knowledgeable, professional, and friendly. Highly recommend!

Roof inspection
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This company and specifically Jake, did an excellent job with our roof replacement. Jake walked us through the process and helped us with the insurance company making it basically painless. The finished roof looks great as well. We would/and have recommended this company to anyone needing a roof done.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Joy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We hired Custom Onside to do repairs to our home due to damages from a hail storm and worked mostly with Jake Fairbanks. Jake is professional, thorough and pays great attention to every detail. He is also very knowledgeable of the insurance process and made the whole process stress-free! The job was completed in…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality

Price

$15k+46% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 53%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage33$1.7k–$18k
Roof repair30$638–$8.2k
Roof inspection28$438–$11k
Gutter installation23$638–$3.8k
Gutter repairs14$371–$2.7k
Roof damage repair8$438–$2.9k
Skylight repair2$539–$4.1k

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