How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREIdeal Roof & Exterior Pros
Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 188 Google reviews
Report card
Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Ideal Roof & Exterior Pros for 8 kinds of job.
Ideal Roof & Exterior Pros for roof installation
Clear ✕All 42 Google reviews tagged “Roof installation” · showing 40
Doing any kind of work in the mountains of Colorado isn’t easy. Ideal Roofing did a fantastic job! Thank you Jake, Christina and Arron for doing a great job! I would highly recommend using them!!
We had Jake and his team out for a complete re-roof, with all of our decking removed and replaced. Turns out, we had insufficient venting that made our old decking begin to delaminate from the inside. We felt confident in the way Jake did things to remedy this and get all of the venting improved and working…
Ideal roofing was fantastic to work with. They really helped us with the insurance company and trying to get all we needed approved. Communication was great and the crew was quick and efficient and provided great quality work. No mess left behind. I would recommend them!
We used ideal solar and roofing when we needed a new roof after bad hail damage and to paint the exterior of our house. They did a fantastic job and we are very pleased with the end results! Everyone we worked with was friendly, knowledgeable and quick to respond always. They handled the more difficult nuances with…
Idea Roof & Exterior Pros are the real deal, they do great work, top notch customer service and I couldn’t think of a better roofing company to recommend to my friends and family!
We had a full tear-off and replacement with Owens Corning TruDefinition Duration Storm shingles, along with all new roofing components. As an Owens Corning Platinum Preferred Contractor, they brought that level of quality to every step, and they made what could have been a stressful process feel, ideal.…
Great team to work with. They tell you like it is, streamline insurance paperwork and have your back should anything go wrong in the process with any partners involved internal or external. They execute on what needs to be completed - plain and simple they get it done.
Jack Fairbanks explained everything and made sure he came back twice during scheduling to make my wife and I understood everything. This was seemless and it got done in a day. Even the solar panels removal and reinstall went well and with 39 panels, we were nervous. Great job Jake and team, Ideal comes highly recommended from this family.
The team was great to work with. They kept me informed through every step of the process. The installation was great. I highly recommend them.
We just had our Hail damaged Roof and gutters replaced as well as the whole house painted by Ideal Roof and Solar. They did all the interface with our homeowners insurance company and kept us well informed along with the actual replacement/repair work that was excellent. Each team for each task was the same high…
I found Ideal Roofing and Solar via a friend's referral. Jake and his team have done an amazing job restoring our home, and I can't thank them enough for their work. Jake worked with us at every step of the way and took care of everything. It has been great working with Ideal and their old-school customer-service…
Great work! Very professional! I highly recommend this company!
I can’t say enough good things about Ideal Roofing and Solar. When our roof started leaking they came out to cover it, then dealt with insurance and got the replacement fully covered. The new roof is beautiful, it was installed quickly, and Ideal’s supervisor James kept in touch throughout the process and personally…
Jake, James and the team did a fantastic job replacing our roof. I'm impressed by their communication and follow through, and will definitely be recommending their services to everyone I know!
Absolutely amazing, professional, efficient and fast. I cannot say how great the experience was but that my roof got torn off an in place in twelve hours .. that says it all!!! They were extremely considered that I have multiple animals and triple checked that no nails, screws, metal parts or debris were anywhere in…
My roof was damaged from a hail storm and I wanted to choose a company that would serve my interests best. After some research I decided to give Custom Onside a try. They are incredibly communicative and very detailed oriented on the whole process. They help you understand and have a process for explaining/showing…
Professional, skilled, efficient, great communicators and terrific on-the-job coverage. True to their word and available to talk through all details of the process, product, service. Highly recommend for total roofing replacement and exterior house painting.
This is my my first online review for any service I have received/purchased in my 14 years as a homeowner. After the violent hail storm last month, many homes in our neighborhood were severely damaged. We decided that Jake and his team were not only the most qualified, but personable, professional and motivated to…
Custom Onside was great to work with. We are very happy with the result
Working with Jake and Phil has been a great experience. They worked with my insurance company to file a claim and negotiate the proper price for the work and have provided great advice whenever questions arose. The team that installed my roof--including James, their wonderful on-site manager--was really…
I cannot say enough good things about Custom Onside. Not only did they do a great and timely job of replacing our hail damaged roof and painting our exterior, but they helped us deal with our bank and insurance company, who were resistant to paying for the damage. Jake and Phil both went the extra mile to get us…
Very professional and punctual. Work completed in a timely matter as promised.
Phil and Jake are the best contractors I’ve ever worked with – and I’ve had some very good ones. For starters, they are nice guys who are genuine and always looking out for the customer. Their attention to detail and prompt communication is superb. We had hail damage in 2021 and they replaced our roof and gutters…
Phil and Jake were Awesome! BEST contractors to work with they answered all my question in a timely manner they were knowledgeable and thorough. There crews did great work and were very professional. There patience’s has been greatly appreciated while working with the insurance company. I would highly recommend…
I highly recommend Jake and Phil at Custom Onside. We used them to replace our roof that was damaged by hail and repaint some areas of our house that were also damaged. They were responsible, respectful, and easy to work with. Throughout the process they were always on time to appointments and accommodating of our…
Jake and his crew are professional and knowledgeable. They do great work and provide excellent customer service. They know how to work with your insurance company and make sure everything is done according to the requirements.
I would highly recommend Custom Onside to anyone. Jake, Phil, Miguel (paint), and their crews did a superb job on our roof replacement and exterior house/fence paint project. Everyone associated with the project was extremely professional. They used quality products and helped us make informed decisions. Jake…
Jake and his team did an outstanding roof replacement and paint job on our home. He and his crew were dependable and professional. Jake’s communication and support during the whole process exceeded my expectations.
Great company, really responsive and clear with communications. Did a great job with the roof and very helpful working with insurance.
Custom Onside was wonderful to work with and both Jake and Phil were very responsive and prompt to answer any questions. They also were very quick to follow up on adjusting some additional items needed for my roofing job. I would highly recommend this company for any roof or home projects. Very trustworthy and…
I had a great experience with these folks! My roof was replaced after hail damage and Phil walked me through the process. He's a great guy to work with, very friendly and helpful. The crew did a wonderful job and it looks great! The cleanup afterwards was also top-notch, thank you Phil and Custom Onside!
We used Phil and his team to replace our roof before installing solar. Their pricing is competitive but more importantly they answered all the questions we had and were always prompt with communication. They completed the job quickly once the weather cooperated. Definitely recommend them.
Jake and everyone we dealt with were amazing. Everyone was straight forward and honest with pricing and the process and with work being done. All work was completed in a timely and professional manner. Highly recommended for any work you need done.
i have nothing to say about Jake but good things. His business is run in a professional way but with heart. If you are looking for an honest and warm person to do your roof or take care smaller problems such as leaky spots on your roof he's your man.
Excellent service A++ guys highly recommend.
Jake Fairbanks and his company did a fantastic job at my home. They roofed a major remodel addition to the back patio plus replaced the house roof all while helping and dealing with solar, weather and incompetent contractor delays and logistics. Any one can put on a roof but Jakes' eye to service was beyond the…
Custom Onside contacted me to recommend that I had roof damage. They performed my needed roof repair and gutter installation. They did a very good job and I was very pleased with their work. I recommend using their services.
Phil was great with helping us through the insurance process. Then Francisco came up with the team and knocked it out in a day! . I had a good experience with them and appreciated the follow up they did.
We had our roof and several skylights, which had been damaged by hail, replaced this summer by Custom Onside Roofing, a small, local Boulder outfit. We are glad we did. Not only were they more nimble, responsive and quicker than the longer-established outfits in the area, but they were a pleasure to work with. From…
This company and specifically Jake, did an excellent job with our roof replacement. Jake walked us through the process and helped us with the insurance company making it basically painless. The finished roof looks great as well. We would/and have recommended this company to anyone needing a roof done.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 42 | $11k–$23k |
| Roof repair for storm & wind damage | 33 | $1.7k–$18k |
| Roof repair | 30 | $638–$8.2k |
| Roof inspection | 28 | $438–$11k |
| Gutter installation | 23 | $638–$3.8k |
| Gutter repairs | 14 | $371–$2.7k |
| Roof damage repair | 8 | $438–$2.9k |
| Skylight repair | 2 | $539–$4.1k |