Experts Reviews · Company report
Ideal Roof & Exterior Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Ideal Roof & Exterior Pros

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 188 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Roof & Exterior Pros is better than 97% of roofing contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 91% of roofing contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Ideal Roof & Exterior Pros for 8 kinds of job.

Ideal Roof & Exterior Pros for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11k–$23k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Roof installation” · showing 40

Robbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Doing any kind of work in the mountains of Colorado isn’t easy. Ideal Roofing did a fantastic job! Thank you Jake, Christina and Arron for doing a great job! I would highly recommend using them!!

Paid $20,000–25,000Reasonable priceRoof installation
LauraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had Jake and his team out for a complete re-roof, with all of our decking removed and replaced. Turns out, we had insufficient venting that made our old decking begin to delaminate from the inside. We felt confident in the way Jake did things to remedy this and get all of the venting improved and working…

Reasonable priceRoof installationRoof damage repair
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ideal roofing was fantastic to work with. They really helped us with the insurance company and trying to get all we needed approved. Communication was great and the crew was quick and efficient and provided great quality work. No mess left behind. I would recommend them!

Great priceRoof installation
sophia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We used ideal solar and roofing when we needed a new roof after bad hail damage and to paint the exterior of our house. They did a fantastic job and we are very pleased with the end results! Everyone we worked with was friendly, knowledgeable and quick to respond always. They handled the more difficult nuances with…

Paid $20,000+Reasonable priceRoof installationService not listed
NoahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Idea Roof & Exterior Pros are the real deal, they do great work, top notch customer service and I couldn’t think of a better roofing company to recommend to my friends and family!

Roof installation
Cao1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a full tear-off and replacement with Owens Corning TruDefinition Duration Storm shingles, along with all new roofing components. As an Owens Corning Platinum Preferred Contractor, they brought that level of quality to every step, and they made what could have been a stressful process feel, ideal.…

Roof repair for storm & wind damageGutter installationRoof inspection
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great team to work with. They tell you like it is, streamline insurance paperwork and have your back should anything go wrong in the process with any partners involved internal or external. They execute on what needs to be completed - plain and simple they get it done.

Roof repair for storm & wind damageRoof repairRoof installation
Matt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jack Fairbanks explained everything and made sure he came back twice during scheduling to make my wife and I understood everything. This was seemless and it got done in a day. Even the solar panels removal and reinstall went well and with 39 panels, we were nervous. Great job Jake and team, Ideal comes highly recommended from this family.

Roof repair for storm & wind damageRoof inspectionRoof repair
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team was great to work with. They kept me informed through every step of the process. The installation was great. I highly recommend them.

Paid $20,000+Not sureGutter installationRoof inspectionRoof installation
NANCY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just had our Hail damaged Roof and gutters replaced as well as the whole house painted by Ideal Roof and Solar. They did all the interface with our homeowners insurance company and kept us well informed along with the actual replacement/repair work that was excellent. Each team for each task was the same high…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found Ideal Roofing and Solar via a friend's referral. Jake and his team have done an amazing job restoring our home, and I can't thank them enough for their work. Jake worked with us at every step of the way and took care of everything. It has been great working with Ideal and their old-school customer-service…

Attic ventingAttic venting installationAttic venting repairs
Dori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work! Very professional! I highly recommend this company!

Roof installation
steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough good things about Ideal Roofing and Solar. When our roof started leaking they came out to cover it, then dealt with insurance and got the replacement fully covered. The new roof is beautiful, it was installed quickly, and Ideal’s supervisor James kept in touch throughout the process and personally…

Roof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Anirudh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake, James and the team did a fantastic job replacing our roof. I'm impressed by their communication and follow through, and will definitely be recommending their services to everyone I know!

Roof installation+ Responsiveness+ Punctuality+ Quality
Zethyra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely amazing, professional, efficient and fast. I cannot say how great the experience was but that my roof got torn off an in place in twelve hours .. that says it all!!! They were extremely considered that I have multiple animals and triple checked that no nails, screws, metal parts or debris were anywhere in…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
F7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My roof was damaged from a hail storm and I wanted to choose a company that would serve my interests best. After some research I decided to give Custom Onside a try. They are incredibly communicative and very detailed oriented on the whole process. They help you understand and have a process for explaining/showing…

Roof installation
Debbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, skilled, efficient, great communicators and terrific on-the-job coverage. True to their word and available to talk through all details of the process, product, service. Highly recommend for total roofing replacement and exterior house painting.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my my first online review for any service I have received/purchased in my 14 years as a homeowner. After the violent hail storm last month, many homes in our neighborhood were severely damaged. We decided that Jake and his team were not only the most qualified, but personable, professional and motivated to…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
MaryAnnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Custom Onside was great to work with. We are very happy with the result

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Joanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Working with Jake and Phil has been a great experience. They worked with my insurance company to file a claim and negotiate the proper price for the work and have provided great advice whenever questions arose. The team that installed my roof--including James, their wonderful on-site manager--was really…

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough good things about Custom Onside. Not only did they do a great and timely job of replacing our hail damaged roof and painting our exterior, but they helped us deal with our bank and insurance company, who were resistant to paying for the damage. Jake and Phil both went the extra mile to get us…

Gutter installationGutter repairsRoof damage repair+ Quality
IrmaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and punctual. Work completed in a timely matter as promised.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phil and Jake are the best contractors I’ve ever worked with – and I’ve had some very good ones. For starters, they are nice guys who are genuine and always looking out for the customer. Their attention to detail and prompt communication is superb. We had hail damage in 2021 and they replaced our roof and gutters…

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Danita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phil and Jake were Awesome! BEST contractors to work with they answered all my question in a timely manner they were knowledgeable and thorough. There crews did great work and were very professional. There patience’s has been greatly appreciated while working with the insurance company. I would highly recommend…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Jake and Phil at Custom Onside. We used them to replace our roof that was damaged by hail and repaint some areas of our house that were also damaged. They were responsible, respectful, and easy to work with. Throughout the process they were always on time to appointments and accommodating of our…

Roof installationSkylight repairService not listed+ Responsiveness+ Punctuality+ Quality
JefLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jake and his crew are professional and knowledgeable. They do great work and provide excellent customer service. They know how to work with your insurance company and make sure everything is done according to the requirements.

Gutter installationRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would highly recommend Custom Onside to anyone. Jake, Phil, Miguel (paint), and their crews did a superb job on our roof replacement and exterior house/fence paint project. Everyone associated with the project was extremely professional. They used quality products and helped us make informed decisions. Jake…

Gutter repairsRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jake and his team did an outstanding roof replacement and paint job on our home. He and his crew were dependable and professional. Jake’s communication and support during the whole process exceeded my expectations.

Gutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
KiGI5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, really responsive and clear with communications. Did a great job with the roof and very helpful working with insurance.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Custom Onside was wonderful to work with and both Jake and Phil were very responsive and prompt to answer any questions. They also were very quick to follow up on adjusting some additional items needed for my roofing job. I would highly recommend this company for any roof or home projects. Very trustworthy and…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with these folks! My roof was replaced after hail damage and Phil walked me through the process. He's a great guy to work with, very friendly and helpful. The crew did a wonderful job and it looks great! The cleanup afterwards was also top-notch, thank you Phil and Custom Onside!

Roof installation+ Responsiveness+ Punctuality+ Quality
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Phil and his team to replace our roof before installing solar. Their pricing is competitive but more importantly they answered all the questions we had and were always prompt with communication. They completed the job quickly once the weather cooperated. Definitely recommend them.

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jake and everyone we dealt with were amazing. Everyone was straight forward and honest with pricing and the process and with work being done. All work was completed in a timely and professional manner. Highly recommended for any work you need done.

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Professionalism
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

i have nothing to say about Jake but good things. His business is run in a professional way but with heart. If you are looking for an honest and warm person to do your roof or take care smaller problems such as leaky spots on your roof he's your man.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service A++ guys highly recommend.

Roof installationRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jake Fairbanks and his company did a fantastic job at my home. They roofed a major remodel addition to the back patio plus replaced the house roof all while helping and dealing with solar, weather and incompetent contractor delays and logistics. Any one can put on a roof but Jakes' eye to service was beyond the…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Custom Onside contacted me to recommend that I had roof damage. They performed my needed roof repair and gutter installation. They did a very good job and I was very pleased with their work. I recommend using their services.

Gutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
Clayton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Phil was great with helping us through the insurance process. Then Francisco came up with the team and knocked it out in a day! . I had a good experience with them and appreciated the follow up they did.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Rolando7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had our roof and several skylights, which had been damaged by hail, replaced this summer by Custom Onside Roofing, a small, local Boulder outfit. We are glad we did. Not only were they more nimble, responsive and quicker than the longer-established outfits in the area, but they were a pleasure to work with. From…

Roof installationSkylight installation
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This company and specifically Jake, did an excellent job with our roof replacement. Jake walked us through the process and helped us with the insurance company making it basically painless. The finished roof looks great as well. We would/and have recommended this company to anyone needing a roof done.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Show more roof installation reviews (2 more) →

Price

$15k+46% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 53%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage33$1.7k–$18k
Roof repair30$638–$8.2k
Roof inspection28$438–$11k
Gutter installation23$638–$3.8k
Gutter repairs14$371–$2.7k
Roof damage repair8$438–$2.9k
Skylight repair2$539–$4.1k

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