Experts Reviews · Company report
Ideal Roof & Exterior Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Ideal Roof & Exterior Pros

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 188 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Roof & Exterior Pros is better than 97% of roofing contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 91% of roofing contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Roof & Exterior Pros is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Roof & Exterior Pros is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Ideal Roof & Exterior Pros for 8 kinds of job.

Ideal Roof & Exterior Pros for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$15,000–20,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$8.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Roof repair” · showing 20

Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Working with a family owned business, Ideal Roof & Exterior Pros, on our roof replacement, siding and trim repairs, and gutter installation was an outstanding experience from start to finish. Look no further. Jake Fairbanks was phenomenal throughout the planning and estimating process—clear, professional,…

Roof inspectionSiding paintingRoof repair
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional and personable. Would highly recommend them to anyone. Very good experience.

Paid $15,000–20,000Reasonable priceRoof repair
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Efficient, professional and great workmanship. They did an amazing job from the start to finish and I would definitely recommend them!

Roof repair
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake and his team were wonderful to work with! They did the heavy lifting with my insurance company after a terrible hailstorm that had me replacing my roof, gutters, and exterior painting. I highly recommend them!

Great priceRoof repairExterior painting
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a small repair project on our roof which we worried we wouldn't find someone to do. Jacob was communicative, showed up on time, and did a great job! I would definitely hire him for a bigger job and refer him to friends and family!

Great priceRoof repair
Luke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jake and his team were a pleasure to work with from start to finish. Ideal did fascia repair, exterior paint, and gutter replacement. His quote was comparable to the other two bids but it’s the service and quality that sets Ideal apart. Jake was regularly checking in and expressing interest in the project. They did…

Paid $10,000–12,000Reasonable priceGutter installationRoof repair
Cao1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a full tear-off and replacement with Owens Corning TruDefinition Duration Storm shingles, along with all new roofing components. As an Owens Corning Platinum Preferred Contractor, they brought that level of quality to every step, and they made what could have been a stressful process feel, ideal.…

Roof repair for storm & wind damageGutter installationRoof inspection
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great team to work with. They tell you like it is, streamline insurance paperwork and have your back should anything go wrong in the process with any partners involved internal or external. They execute on what needs to be completed - plain and simple they get it done.

Roof repair for storm & wind damageRoof repairRoof installation
Matt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jack Fairbanks explained everything and made sure he came back twice during scheduling to make my wife and I understood everything. This was seemless and it got done in a day. Even the solar panels removal and reinstall went well and with 39 panels, we were nervous. Great job Jake and team, Ideal comes highly recommended from this family.

Roof repair for storm & wind damageRoof inspectionRoof repair
ChadLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found Ideal Roofing and Solar via a friend's referral. Jake and his team have done an amazing job restoring our home, and I can't thank them enough for their work. Jake worked with us at every step of the way and took care of everything. It has been great working with Ideal and their old-school customer-service…

Attic ventingAttic venting installationAttic venting repairs
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended!!! I’ve had two roof leaks in the past month. Jake has come out quickly to diagnose the source of the problem. Despite his busy schedule and with all the recent hail damage in our area, he takes the time to ensure I am educated on what is happening, shares images from the roof, and gives a fair…

Attic venting repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Zethyra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely amazing, professional, efficient and fast. I cannot say how great the experience was but that my roof got torn off an in place in twelve hours .. that says it all!!! They were extremely considered that I have multiple animals and triple checked that no nails, screws, metal parts or debris were anywhere in…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Custom Onside team came out to do a roof repair and repaint on our 2 storey house after the big hail last spring. They were responsive, professional, and completed the job in a timely manner. They went above and beyond and came out to do some touch up work free of charge. We were incredibly impressed with with…

Gutter repairsRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Professionalism
Randy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've had the BEST experience ever with Jake, Phil & his dedicated crew! We needed more snow fences, as the prior contractor did not do an adequate job. Frankly, they hadn't had much prior experience here, but after today, they certainly do!! I'm sure they'll be ready for future snow fence installs from Coloradans…

Roof repairService not listed+ Responsiveness+ Punctuality+ Quality
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my my first online review for any service I have received/purchased in my 14 years as a homeowner. After the violent hail storm last month, many homes in our neighborhood were severely damaged. We decided that Jake and his team were not only the most qualified, but personable, professional and motivated to…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
IrmaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and punctual. Work completed in a timely matter as promised.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Danita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phil and Jake were Awesome! BEST contractors to work with they answered all my question in a timely manner they were knowledgeable and thorough. There crews did great work and were very professional. There patience’s has been greatly appreciated while working with the insurance company. I would highly recommend…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
JefLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jake and his crew are professional and knowledgeable. They do great work and provide excellent customer service. They know how to work with your insurance company and make sure everything is done according to the requirements.

Gutter installationRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
KiGI5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, really responsive and clear with communications. Did a great job with the roof and very helpful working with insurance.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Custom Onside was wonderful to work with and both Jake and Phil were very responsive and prompt to answer any questions. They also were very quick to follow up on adjusting some additional items needed for my roofing job. I would highly recommend this company for any roof or home projects. Very trustworthy and…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality

Show more roof repair reviews (10 more) →

Price

$15k+46% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 53%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage33$1.7k–$18k
Roof repair30$638–$8.2k
Roof inspection28$438–$11k
Gutter installation23$638–$3.8k
Gutter repairs14$371–$2.7k
Roof damage repair8$438–$2.9k
Skylight repair2$539–$4.1k

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