How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREIdeal Roof & Exterior Pros
Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 188 Google reviews
Report card
Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Ideal Roof & Exterior Pros for 8 kinds of job.
Ideal Roof & Exterior Pros for roof repair
Clear ✕All 30 Google reviews tagged “Roof repair”
Working with a family owned business, Ideal Roof & Exterior Pros, on our roof replacement, siding and trim repairs, and gutter installation was an outstanding experience from start to finish. Look no further. Jake Fairbanks was phenomenal throughout the planning and estimating process—clear, professional,…
Very professional and personable. Would highly recommend them to anyone. Very good experience.
Efficient, professional and great workmanship. They did an amazing job from the start to finish and I would definitely recommend them!
Jake and his team were wonderful to work with! They did the heavy lifting with my insurance company after a terrible hailstorm that had me replacing my roof, gutters, and exterior painting. I highly recommend them!
We had a small repair project on our roof which we worried we wouldn't find someone to do. Jacob was communicative, showed up on time, and did a great job! I would definitely hire him for a bigger job and refer him to friends and family!
Jake and his team were a pleasure to work with from start to finish. Ideal did fascia repair, exterior paint, and gutter replacement. His quote was comparable to the other two bids but it’s the service and quality that sets Ideal apart. Jake was regularly checking in and expressing interest in the project. They did…
We had a full tear-off and replacement with Owens Corning TruDefinition Duration Storm shingles, along with all new roofing components. As an Owens Corning Platinum Preferred Contractor, they brought that level of quality to every step, and they made what could have been a stressful process feel, ideal.…
Great team to work with. They tell you like it is, streamline insurance paperwork and have your back should anything go wrong in the process with any partners involved internal or external. They execute on what needs to be completed - plain and simple they get it done.
Jack Fairbanks explained everything and made sure he came back twice during scheduling to make my wife and I understood everything. This was seemless and it got done in a day. Even the solar panels removal and reinstall went well and with 39 panels, we were nervous. Great job Jake and team, Ideal comes highly recommended from this family.
I found Ideal Roofing and Solar via a friend's referral. Jake and his team have done an amazing job restoring our home, and I can't thank them enough for their work. Jake worked with us at every step of the way and took care of everything. It has been great working with Ideal and their old-school customer-service…
Highly recommended!!! I’ve had two roof leaks in the past month. Jake has come out quickly to diagnose the source of the problem. Despite his busy schedule and with all the recent hail damage in our area, he takes the time to ensure I am educated on what is happening, shares images from the roof, and gives a fair…
Absolutely amazing, professional, efficient and fast. I cannot say how great the experience was but that my roof got torn off an in place in twelve hours .. that says it all!!! They were extremely considered that I have multiple animals and triple checked that no nails, screws, metal parts or debris were anywhere in…
The Custom Onside team came out to do a roof repair and repaint on our 2 storey house after the big hail last spring. They were responsive, professional, and completed the job in a timely manner. They went above and beyond and came out to do some touch up work free of charge. We were incredibly impressed with with…
I've had the BEST experience ever with Jake, Phil & his dedicated crew! We needed more snow fences, as the prior contractor did not do an adequate job. Frankly, they hadn't had much prior experience here, but after today, they certainly do!! I'm sure they'll be ready for future snow fence installs from Coloradans…
This is my my first online review for any service I have received/purchased in my 14 years as a homeowner. After the violent hail storm last month, many homes in our neighborhood were severely damaged. We decided that Jake and his team were not only the most qualified, but personable, professional and motivated to…
Very professional and punctual. Work completed in a timely matter as promised.
Phil and Jake were Awesome! BEST contractors to work with they answered all my question in a timely manner they were knowledgeable and thorough. There crews did great work and were very professional. There patience’s has been greatly appreciated while working with the insurance company. I would highly recommend…
Jake and his crew are professional and knowledgeable. They do great work and provide excellent customer service. They know how to work with your insurance company and make sure everything is done according to the requirements.
Great company, really responsive and clear with communications. Did a great job with the roof and very helpful working with insurance.
Custom Onside was wonderful to work with and both Jake and Phil were very responsive and prompt to answer any questions. They also were very quick to follow up on adjusting some additional items needed for my roofing job. I would highly recommend this company for any roof or home projects. Very trustworthy and…
They came to our home within a day, fixed the leak, educated us on our roof and longevity. Phil was ver polite, prompt and thorough. We will use them again.
Cory and the team are doing extremely professional and prompt! His follow through and communication is 2nd to none. I really appreciated the level of communication and education that he provided for me. I will be using Cory and his team from here on out for all of our roofing needs! Give them a call if you want the best service in the industry!
i have nothing to say about Jake but good things. His business is run in a professional way but with heart. If you are looking for an honest and warm person to do your roof or take care smaller problems such as leaky spots on your roof he's your man.
A perfect job at a great price! Always on time, and actually did more than I asked for! I had them come back for some small stuff and they did a great job! I very much recommend them!
Phil was great with helping us through the insurance process. Then Francisco came up with the team and knocked it out in a day! . I had a good experience with them and appreciated the follow up they did.
They walked me thru the entire process, constantly checking in, work was done on time and very professionally, not one single issue or concern from inspection to insurance claims assistance to actual repairs, great company and people.
Awesome company that do quality job
We hired Custom Onside to do repairs to our home due to damages from a hail storm and worked mostly with Jake Fairbanks. Jake is professional, thorough and pays great attention to every detail. He is also very knowledgeable of the insurance process and made the whole process stress-free! The job was completed in…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 42 | $11k–$23k |
| Roof repair for storm & wind damage | 33 | $1.7k–$18k |
| Roof repair | 30 | $638–$8.2k |
| Roof inspection | 28 | $438–$11k |
| Gutter installation | 23 | $638–$3.8k |
| Gutter repairs | 14 | $371–$2.7k |
| Roof damage repair | 8 | $438–$2.9k |
| Skylight repair | 2 | $539–$4.1k |