Experts Reviews · Company report
Ideal Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Ideal Service Center

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #415Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Service Center is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Service Center is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Service Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Service Center is better than 83% of auto repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Service Center is better than 60% of auto repair shops.B
60

Reviews for your job

Customers hired Ideal Service Center for 8 kinds of job.

Ideal Service Center for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 467
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Brakes”

Brody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

ED and the team here were amazing and very transparent about the service I needed. Other shops were either over charging or trying to push me into getting service I didn’t need. They definitely have earned my loyalty and I will be back!

Great priceBrakes
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It's good to know when I take our cars to Ideal that we will get quality service , honest evaluation with a fair price. I can't recommend them enough no matter what type of truck or car you may have. Thanks guys and Happy Holidays

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
DannyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an AMAZING and professional experience at Ideal Service Center. Ray showed me exactly what I could get done today and for future automotive maintenance. He was honest, patient, and transparent with the pricing. Ray even fixed an issue I had from another service center without discrediting their work. I am…

General repairs & maintenanceBrakesOil change
Wyatt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone here, especially Ed really helped me out had to get more work done then we initially thought and still got everything done same day in about 5 hours. And they helped me stay in my budget. Absolutely great experience!

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
BrianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Ideal Service Center for nearly 7 years now and have had everything under the sun done to my vehicle. A/C repairs, electrical things, engine coils, oil changes, tires- you name it. Even though I’ve relocated to Davenport, I won’t take my car anywhere else! Attentive service, friendly and clear…

Reasonable priceElectrical repairAir & cabin filter replacementTires
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They take very good car of my 2013 Mercedes Benz when service is performed.Keep up the good work guys! I've been going to this shop for 7 years. I recommend this Auto Shop!!!

Auto brake replacementAuto maintenanceBrakes
ARVINDLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable and experienced guys with excellent service & price. Have been coming here for the last 10 years and have zero complaints. Thank you and especially Ray when ever I see you there you have been more than helpful going an extra step.

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My go to place for all your vehicle needs! Knowledgeable staff, very friendly and will get your car fixed as quick as they can! I'll be taking my vehicles here for years to come!

A/C installation & repairAuto A/C rechargeAuto brake repair
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very honest and great service

BrakesGeneral repairs & maintenance
Ruth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

i was told about this business2 years ago and finally started using their services I AM HAPPY HAPPY HAPPY Ronald and Noel are a god send to me they are always professional, respectful and above all HONEST i could go on and on how they checked out my car said it wasn't worth fixing and didn't charge me a dime or when…

Air & cabin filter replacementBrakesAuto engine diagnostic
Julio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a client of Ray for 15 years plus and would not trust my car with anyone else...Ray is a rare breed..Honest, great pricing and overall phenomenal service. Dont think twice about bringing your car to Ideal sevices.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
ARNALDOLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got brake pads installed in my 2012 VW EOS and job was done perfect! In addition, they installed a l.e.d. strip in the front of my car and the electrical installation was excellent. Both jobs done correct at a fair price and great customer service! Thanks and I will be back in any future needs for repairs in my car!

BrakesElectrical
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended. They have done all types of repairs and maintenance on my car.

BrakesGeneral repairs & maintenanceOil change
CarlosLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Finally found a Great mechanic. Great customer service, honest and dependable. Car was taken in within minutes of handing over the key. If your looking for a great mechanic and very knowledgeable staff go see these guys you won’t be disappointed.

Brakes+ Quality+ Professionalism+ Value
Brad10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always professional, honest and dependable. Absolutely the best shop in the business. Have used them for 15 years!

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Luz10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service and reasonable prices.

Air & cabin filter replacementBatteryBrakes
PablitoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They always work very fast and nice people to work with, no complains! Good prices and they always recommend what the car needs, not like many other places, where people try to sell you pieces you don’t need! Pablo Pena

BrakesGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Jordan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ideal service is the best in Kissimmee hands down

Brakes+ Value
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The staff here is professional and very honest. I bring all our three cars to Ray and his team. He warrants his work and gas extremely reasonable prices. Best mechanic in Kissimmee hands down!

BrakesAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Steph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I always receive a great service for a fair price. Everyone in my family uses their services for over 11 years. We don’t trust anyone else with our cars. Highly recommend them! Thank you so much Ray, Noel, Rodney, and the entire crew working in the garage!

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
JuanitaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Honest dealership

BatteryBrakesAuto engine diagnostic
Ivan16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service always by Ray, Rodney, Noel and the guys working in the garage. I always recommend this place to my friends and you can trust them with your car. Excellent service

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
carolina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Me gusta mucho el trabajo que hacen con los carros

BatteryBrakesOil change+ Punctuality+ Quality+ Professionalism
Brittney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
Fanny4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesExhaust
Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceWheel alignment+ Quality+ Professionalism+ Value
victorLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesAuto engine diagnostic+ Quality+ Professionalism+ Value
Andrew6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C installation & repairBatteryBrakes
Luis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesOil changeTires+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 35%Overpriced 0%Not sure 2%

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